Quote:
Originally posted by WarChild
I've never had any problems flying continental.
Continental/AA is for sure the very best carrier for traveling with pets.
Would you have prefered they just rushed through checking the engine, and sent you on your way?
I'd rather wait 5 hours on the ground, than spend even 5 seconds in the air with a questionable engine.
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It took them 2 hours to check the plane, then 5 more to find another plane. I'm sure glad I wasn't flying on a faulty plane, but they need 2 things;
1. Larger fleet so they can accomidate people faster when this situation happens.
2. Better customer service!
We got jack shit for a 7 hour delay; just because we were flying first class. People in coach got free liquor, they received customer service - but we in first class, whom paid 5x more, were penalized. That's customer service? Bullshit.
Not to mention, the fucking customer service rep sent me to the wrong fucking hotel on the way back from Orlando when I missed my flight because of ANOTHER delay.