Quote:
Originally posted by PMdave
epaasporte rocks. For all the complaints I heard untill now I've found the ansers myself. Most of the problems I've heard will be fixed with 1 simple FRIENDLY phonecall.
Believe me I've worked at a helpdesk for 4 years and friendly people get a lot more done then the ones that start yelling, being unpolite, being a jerk and blaming everyone but themselves.
Yes Epassporte has daily limits (except for the daily withdrawel limit there is also a daily ATM transaction limit) but all of their limits can be raised with 1 phonecall or email and 1 fax.
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if you're in customer service you should deal with all customers the same way no matter how they act. sometimes people are pissed because they've been jerked around previously.