If it's the same shit i had...You need to get rid of it with Norton in safe mode. This is surely an EPS system software. Read this, you will need hijackthis:
http://forum.gladiator-antivirus.com...howtopic=14946
http://forums.thetechguys.com/showth...?t=5322&page=2
It would have install a couple of files with cax filename in it, like cax.dll , msrtcax.exe, and a cax plugin in downloadedprogram folder in Windows folder.