So its the weekend and I'm doing my books, and I notice some charges on my account from JP MEDIA LTD.
I have 2 @ $25 each on 10/17.....1 @ $25 on 10/21.....and another for $29.95 on 10/30.
Now paycom, ibill, ccbill, etc....I recognize those on my bank statement.....these people I've never heard of.
So I call the 1-800 number on my bank statement, and the rude bitch there tells me that these are for website subscriptions, but she can't tell me for which website(s).
She then proceeds to tell me that maybe I should close my bank account since I don't recognize the charges......and that this is a customer service number BUT they don't handle customer service for the merchant that charged me. I have to call a different number to talk to them. (Of course she has the number to call, but still won't tell me who that merchant is)
I called the other number, and got voicemail....the voicemail didn't give the name of the company, just the name of the guy who was supposed to answer that phone.
I'm about 2 minutes away from calling my bank and hitting them with 4 chargebacks (on a Mastercard no less)
NOT because I don't think I made the purchases....I very well may have.....but because nobody can tell me what the fuck they're for and I can't account for the charges properly.
What really burns me is instead of trying to help me, she tells me to close my bank account so I won't get charged anymore.
Then she tells me that they process for over 1000 merchants, so she has no idea who these people are. What the fuck kind of operation is this????
(/rant)
I have 2 @ $25 each on 10/17.....1 @ $25 on 10/21.....and another for $29.95 on 10/30.
Now paycom, ibill, ccbill, etc....I recognize those on my bank statement.....these people I've never heard of.
So I call the 1-800 number on my bank statement, and the rude bitch there tells me that these are for website subscriptions, but she can't tell me for which website(s).
She then proceeds to tell me that maybe I should close my bank account since I don't recognize the charges......and that this is a customer service number BUT they don't handle customer service for the merchant that charged me. I have to call a different number to talk to them. (Of course she has the number to call, but still won't tell me who that merchant is)
I called the other number, and got voicemail....the voicemail didn't give the name of the company, just the name of the guy who was supposed to answer that phone.
I'm about 2 minutes away from calling my bank and hitting them with 4 chargebacks (on a Mastercard no less)
NOT because I don't think I made the purchases....I very well may have.....but because nobody can tell me what the fuck they're for and I can't account for the charges properly.
What really burns me is instead of trying to help me, she tells me to close my bank account so I won't get charged anymore.
Then she tells me that they process for over 1000 merchants, so she has no idea who these people are. What the fuck kind of operation is this????
(/rant)
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