Paysites ownerzz - How do you handle your members support ?

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  • Adulter
    Confirmed User
    • Feb 2003
    • 1252

    #1

    Paysites ownerzz - How do you handle your members support ?

    So how ? You do it yourself ? Using someone's service ? Or you members aren't supported at all ?
  • fatbaby
    Confirmed User
    • Jun 2003
    • 486

    #2
    We handle every member inquiry personally and individually...

    Personal support helps retention...

    ;-)

    Comment

    • jimmy3way
      Confirmed User
      • Sep 2001
      • 2508

      #3
      Fuck 'em.
      One thing, I forgot this last detail: the Biz Markie will always prevail.

      Comment

      • Trax
        [----------------------]
        • Aug 2001
        • 14486

        #4
        Originally posted by fatbaby
        We handle every member inquiry personally and individually...

        Personal support helps retention...

        ;-)
        yep
        personal answers and support does very good!!

        Comment

        • HarlotCash Dyker
          Confirmed User
          • Sep 2003
          • 1828

          #5
          Originally posted by fatbaby
          We handle every member inquiry personally and individually...

          Personal support helps retention...

          ;-)
          Totally agree - We also offer a one click cancel - Keeps chargebacks well below average -
          !!!Harlot Cash<<>>Harlot Cash<<>>Harlot Cash<<>>Harlot Cash!!!

          Comment

          • Neriah Davis
            Confirmed User
            • Apr 2003
            • 578

            #6
            Originally posted by fatbaby
            We handle every member inquiry personally and individually...

            ;-)
            As do I...the members love the personal attention...they feel like their voice is being heard, and it is gratifying for me as well. Chargebacks are minimal and rebills are rockin!


            First Class Playmate Content!
            Watch my Video!

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            • Adulter
              Confirmed User
              • Feb 2003
              • 1252

              #7
              Neriah, rebills are rocking because you're beautiful

              Comment

              • oldnewbie
                Confirmed User
                • Jul 2003
                • 394

                #8
                I do it all myself.

                Comment

                • xxxoutsourcing
                  Confirmed User
                  • Oct 2003
                  • 3888

                  #9
                  We can handle it for you and keep it personal, get a dedicated webmaster to do it ;)

                  http://xxxoutsourcing.com

                  xxxoutsourcing.com
                  ICQ:119936 | Aim:xxxoutsourcing | MSN:msn@ xxxoutsourcing.com | Yahoo:xxxoutsourcing
                  Submitters, Designers, Programmers, Cartoonist, Creative Writers, Video & Photo Editors
                  Convert your Paysite into a cartoon site convert2toons.com

                  Comment

                  • Neriah Davis
                    Confirmed User
                    • Apr 2003
                    • 578

                    #10
                    Originally posted by Adulter
                    Neriah, rebills are rocking because you're beautiful
                    Why thank you Adulter! The personal attention I give my members doesn't hurt either. I have even noticed that a lot of my cancellations come back for more


                    First Class Playmate Content!
                    Watch my Video!

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                    • tony299
                      lurker
                      • Aug 2002
                      • 57021

                      #11
                      We do it all ourselves and I am big on customer service.

                      Comment

                      • wizz
                        Confirmed User
                        • Jun 2003
                        • 634

                        #12
                        Originally posted by Adulter
                        So how ? You do it yourself ? Using someone's service ? Or you members aren't supported at all ?
                        Hi Adulter,

                        We provide our customers with general customer service, chargeback combat and anti-attrition services.

                        let me know if I can help you.

                        Victoria
                        SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

                        Comment

                        • SENSEX
                          Confirmed User
                          • Jan 2003
                          • 1159

                          #13
                          All handled in house. We have a support form, live chat, and email links.
                          24/7 support with clear links. I have women handle all user support issues, it seems to help when a member is pissed for whatever reason. They cant seem to be as rude to a women as they are to men.

                          Comment

                          • Neriah Davis
                            Confirmed User
                            • Apr 2003
                            • 578

                            #14
                            Originally posted by SENSEX
                            I have women handle all user support issues, it seems to help when a member is pissed for whatever reason. They cant seem to be as rude to a women as they are to men.
                            You have an excellent point there!


                            First Class Playmate Content!
                            Watch my Video!

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