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Yes, kernal updates, ensim updates and the like do require a reboot. But, I do not consider that downtime. And, as I am sure you too conduct these updates on a regular basis. So I doubt that you consider this downtime either. I have not had an "unexpected" incidence of downtime since part way into the second month of the server I mentioned above, And even in that case, ev1 rebooted my server within 6 minutes.
The point of my reply...you asked for hosts to match the customer's requests. ev1servers.net can. And as I pointed out, hire yourself one fo the many server gurus on the ev1server forums to do updates and such, and it won't cost you much more then $20 bucks a month per machine.
I am not in any way a server guru. I use the forums for info, and let the hired guns do my upgrades. So, for a real total of about $130 per month, I get a great machine, great bandwidth...and 1,000 gigs of transfer.
P.S. Don't take it personally. I spend as much time in mainstream business as I do in the adult industry. And I am always taken aback by what is considered proper business etiquette in this biz.
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