dabs.com anyone order from them? WTF is going on !!

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Paul
    Confirmed User
    • Nov 2002
    • 2637
    #1

    dabs.com anyone order from them? WTF is going on !!

    Any of you guys here order parts from them ? Whats your experience of their customer service ? My experience is its fucking pathetic !! Tried using their online orderenquiry here http://www.dabs.com/uk/contactus/ord...derenquiry.htm to contact them but I get no replies, sent 2 emails now in the past few days and no reply

    I've tried there email address [email protected] but get this error

    ------------------------------------------

    This is an automatically generated Delivery Status Notification.
    Delivery to the following recipients failed.
    [email protected]

    -------------------------------------------

    So could someone do me a favour and send a test email to that address and see if you get the same error

    My last resort is to phone their customer support but I like to hold back on doing that because very few people can understand what the fuck us folk from Northern Ireland are talking about due to our accent !

    I've used dabs.com quite a lot for ordering parts and I've always been pleased with them but this is the first them I've had a problem with a component and to say that I'm a little angry at the moment due to their pathetic customer service is an understatement
    Tags: None
    • Paul
      Confirmed User
      • Nov 2002
      • 2637
      #2
      Bump

        Comment

        • Rosie
          Confirmed User
          • Jul 2003
          • 369
          #3
          Try [email protected] that's the address that's always worked for me

            Comment

            • senseidru
              Confirmed User
              • Sep 2002
              • 1767
              #4
              they 0wn !!

              as long as you don't need to talk to them, doing an RMA is a nightmare and support is also out of the question. N00bs shouldn't purchase from dabs.

                Comment

                • Paul
                  Confirmed User
                  • Nov 2002
                  • 2637
                  #5
                  Try [email protected] that's the address that's always worked for me
                  I'm getting the same thing when i try [email protected]

                  ----------------------------------------------

                  This is an automatically generated Delivery Status Notification.

                  Delivery to the following recipients failed.

                  [email protected]

                    Comment

                    • Paul
                      Confirmed User
                      • Nov 2002
                      • 2637
                      #6
                      This is crazy, Customer service phone number: 0870 429 3220

                      ring ring 'All customer service is handled electronically, please visit dabs.com'

                      This has gotta be a fuckin joke ! the biggest UK pc components provider has NO customer service, NO way of contacting them when their email doesn't work

                      Time to email watchdog uk i guess

                        Comment

                        • Sarah_Jayne
                          Now with more Jayne
                          • Dec 2002
                          • 40077
                          #7
                          we've ordered from them atleast a dozen times and never had any problem.

                            Comment

                            • roly
                              Confirmed User
                              • Aug 2002
                              • 1844
                              #8
                              i've not had a problem with dabs in the past, but there not very cheap. next time take a look at ebuyer.com they're about as cheap as you'll find in the uk, and i've never had a problem with them.

                                Comment

                                • Paul
                                  Confirmed User
                                  • Nov 2002
                                  • 2637
                                  #9
                                  we've ordered from them atleast a dozen times and never had any problem
                                  The problem is purely their customer service, it doesn't exist !! I've used them many times myself and I think their service is fantastic but they need to get their customer service sorted.

                                  Just off the phone with someone from their head office, 48 hours to answer an email What kinda shit is that considering the only support they have is online via email. Who is handling their support ? Someone who is mentally handicapped !!

                                  I've had enought I want a program on watchdog UK about this shit Really though you gotta expect more from the biggest pc compenents store in the UK

                                    Comment

                                    Previous template Next
                                    Working...