Dear Douglas H,
Yesterday the 2CO homepage was taken down in response to the heavy data flow coming from a new DDOS attack. Because the homepage is not critical to clients buying and selling, it was determined that it was better for 2CO to get no signups, than it was for buyers to have a potentially unpleasant purchase experience.
We apologize if this caused concern or made it more difficult or impossible to find how to enter the sellers area or to submit a trouble ticket.
For future reference here are some direct links to functions of the 2CO system.
The sellers area : https://sellers.2checkout.com
The forums : http://support.2checkout.com/forums/main.php
Trouble Tickets : http://www.support.2checkout.com/deskpro/faq.php
We have been and are continuing to put in safeguards to further isolate our client base from any effects of these attacks.
Thank You,
2Checkout.com Inc.
Yesterday the 2CO homepage was taken down in response to the heavy data flow coming from a new DDOS attack. Because the homepage is not critical to clients buying and selling, it was determined that it was better for 2CO to get no signups, than it was for buyers to have a potentially unpleasant purchase experience.
We apologize if this caused concern or made it more difficult or impossible to find how to enter the sellers area or to submit a trouble ticket.
For future reference here are some direct links to functions of the 2CO system.
The sellers area : https://sellers.2checkout.com
The forums : http://support.2checkout.com/forums/main.php
Trouble Tickets : http://www.support.2checkout.com/deskpro/faq.php
We have been and are continuing to put in safeguards to further isolate our client base from any effects of these attacks.
Thank You,
2Checkout.com Inc.
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