I fucking hate Best Buy

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  • QualityMpegs
    Confirmed User
    • Feb 2003
    • 3521
    #1

    I fucking hate Best Buy

    Ok, I bought a laptop 2 years ago with the Performance Service Plan, which included the No Lemon Policy (After you have needed 4 repairs, they will give you a brand new computer).

    I have brought my computer in for:
    1)replaced CPU (probably expensive)
    2)replaced motherboard ($440)
    3)replaced memory or something valued around $730 (current repair)
    4)replaced battery ($100)

    Now, these cocksuckers are saying I've only had 3, because the battery doesn't count as a repair. Those little grunt assholes have told me on 3 different occasions that the battery FOR SURE would count as a repair. So, now I need another repair to even get the new computer (whenever I get mine back from this fucking repair).

    Anything I can do?

    PAYSITES CATEGORIZED AND THUMBNAILED BY NICHE - 69767780
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    • magicmike
      Confirmed User
      • Feb 2003
      • 2384
      #2
      How long does your plan last?
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        Comment

        • PM2
          So Fucking Banned
          • Jul 2003
          • 504
          #3
          Originally posted by QualityMpegs


          Anything I can do?
          take a hammer to the monitor and tell them you need a fourth repair.

            Comment

            • footsex
              Confirmed User
              • Dec 2002
              • 803
              #4
              Don't buy computers from Best Buy

                Comment

                • QualityMpegs
                  Confirmed User
                  • Feb 2003
                  • 3521
                  #5
                  Originally posted by magicmike
                  How long does your plan last?
                  July, 2004

                  PAYSITES CATEGORIZED AND THUMBNAILED BY NICHE - 69767780

                    Comment

                    • brand0n
                      been very busy
                      • Nov 2002
                      • 26983
                      #6
                      go there,get a manager, and go nuts, but in a calm way.. dont cus dont get mad, just get loud.. tell this if this is the way you are going to be treated then you dont have a problem taking your biz elsewhere
                      and if that dont work, just pay the repair bill and count it as a loss
                      want to buy this spot for cheap? it is of course for sale. long term deals are always the best bet. brand0n/ at/ a o l dot commies.

                        Comment

                        • MetaMan
                          I AM WEB 2.0
                          • Jan 2003
                          • 28682
                          #7
                          make sure u go in when its really packed and interupt sales people when they are busy with people saying " i had this deal and they wont fix it, i wouldnt buy from here again "

                          go straight to their business.

                            Comment

                            • 4Pics
                              Confirmed User
                              • Dec 2001
                              • 7952
                              #8
                              Jeez, a battery is not a fucking repair item.

                              They only last for so long then you have to replace them. Seems like you've had it 2 years so I see why they don't count it as a repair item.

                              Get a life man. It's people like you who make it harder for those of us with real problems.

                                Comment

                                • calm
                                  Confirmed User
                                  • Aug 2003
                                  • 1191
                                  #9
                                  Best Buy encourages employees to lie about things. Always check with a supervisor at the least.

                                  Depending on your plan you may need to microwave your computer for a second or two, and tell them it fried so you can get a new one.
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                                    • magicmike
                                      Confirmed User
                                      • Feb 2003
                                      • 2384
                                      #10
                                      Originally posted by QualityMpegs

                                      July, 2004
                                      Well with the amount of prb's you've had so far it'll prb. break again by then.

                                      Then you can get your new laptop.


                                      Or just break it yourself now.
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                                        Comment

                                        • brand0n
                                          been very busy
                                          • Nov 2002
                                          • 26983
                                          #11
                                          Originally posted by magicmike


                                          Well with the amount of prb's you've had so far it'll prb. break again by then.

                                          Then you can get your new laptop.


                                          Or just break it yourself now.
                                          that is a good idea.. might as well get a brand new lappy outta this deal and make them eat this one
                                          want to buy this spot for cheap? it is of course for sale. long term deals are always the best bet. brand0n/ at/ a o l dot commies.

                                            Comment

                                            • KRL
                                              Entrepreneur
                                              • Oct 2002
                                              • 31429
                                              #12
                                              I've been buying electronics from Best Buy for years. Always get good prices and have never had a single problem with anything I've bought there.

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                                                • QualityMpegs
                                                  Confirmed User
                                                  • Feb 2003
                                                  • 3521
                                                  #13
                                                  Might have to take out the old 9V battery with 2 wires to the hard drive

                                                  I hate Best Buy

                                                  PAYSITES CATEGORIZED AND THUMBNAILED BY NICHE - 69767780

                                                    Comment

                                                    • SexxxyChat-T
                                                      Confirmed User
                                                      • Jun 2003
                                                      • 697
                                                      #14
                                                      I bought a video card for my little brother for his birthday a few months ago from Best Buy... only it turns out he had bought a new one the week before.

                                                      So I head back with my reciept and the unopened vid card. What should have been a simple "alright, the reciept is valid and the item is unopened, give him a refund" turned into fucking 20 questions with the manager.

                                                      I was so pissed off by the time I left that place... I couldn't fucking believe that he grilled me for 5 minutes about the card.

                                                      Lesson learned... I hate Best Buy managers.
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                                                        Comment

                                                        • xKiLLaZx
                                                          Registered User
                                                          • Oct 2003
                                                          • 9
                                                          #15
                                                          as bad as it is... i work for bestbuy... so i know what ur doin bro.
                                                          i hate their policies and whatnot.. but there are ways around all their service plans... just short something out every few months and u get new shit. ive done this with my camcorder... i bought a jvc for $900... sent it in twice for actual problems...(head replacements) then once broke the ejecting mechanism and then once the battery terminals.. i poured a small amt of acid on it to corrupt it... i wind up 16 months later with a brand new canon camcorder worth $1100 hehehe.

                                                          so yea.. open the case up.. fry the HD.. and u will get a new one...


                                                          ant BTW management is fucking retarted... our last sales manager only had a GED
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                                                            • grogan
                                                              So Fucking Banned
                                                              • Feb 2001
                                                              • 2284
                                                              #16
                                                              would you like some cheese with your whinin' ?

                                                                Comment

                                                                • Holly
                                                                  Too lazy to set a custom title
                                                                  • Jun 2003
                                                                  • 10017
                                                                  #17
                                                                  Talk to calm. I'm pretty sure he can get you a new one. Or at least make them cry.
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                                                                    Comment

                                                                    • username
                                                                      Confirmed User
                                                                      • Aug 2003
                                                                      • 702
                                                                      #18
                                                                      welcome to the club, best buy fucked me over many many times. Don't worry i got them back for 2x what they did to me.

                                                                        Comment

                                                                        • BigFish
                                                                          Confirmed User
                                                                          • Jan 2003
                                                                          • 1159
                                                                          #19
                                                                          Originally posted by xKiLLaZx


                                                                          ant BTW management is fucking retarted... our last sales manager only had a GED [/B]

                                                                            Comment

                                                                            • nosey
                                                                              Talk Hard
                                                                              • Feb 2003
                                                                              • 14413
                                                                              #20
                                                                              best buy sux

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                                                                                • QualityMpegs
                                                                                  Confirmed User
                                                                                  • Feb 2003
                                                                                  • 3521
                                                                                  #21
                                                                                  so, anyone interested in buying my new computer when i get it?....it'll be brand new in box, HP.

                                                                                  PAYSITES CATEGORIZED AND THUMBNAILED BY NICHE - 69767780

                                                                                    Comment

                                                                                    • 4Pics
                                                                                      Confirmed User
                                                                                      • Dec 2001
                                                                                      • 7952
                                                                                      #22
                                                                                      Originally posted by QualityMpegs
                                                                                      so, anyone interested in buying my new computer when i get it?....it'll be brand new in box, HP.
                                                                                      I bought it on Ebay!

                                                                                        Comment

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