Tangible goods. Ibill is HORRIBLE! Suggestions please!?! - GoFuckYourself.com - Adult Webmaster Forum

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lorsha

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#1

Tangible goods. Ibill is HORRIBLE! Suggestions please!?!

10-08-2003, 04:26 AM

When CCnow used to accept adult sites, my then video sales ( did not have dvds' yet ) were awesome. Then they stopped processing adult sites about a year and a half ago. Then with Paypal, sales were again awesome. We all know what happened with that.

Okay.....so that left me with no other option that I saw, other than Ibill. My sales are only 25% of what they were with CCnow, and Paypal. And I know that Ibill is the problem. First of all, their shipping instructions do not accept many "basic" keyboard characters, and orders get denied. I know this because I get a 3 to 1 ratio, of sales turned down due to errors, then I do actual sales.

If you put a "# sign" for a PO box, the order is turned down. I have told my rep, and their tech support dept, MANY times about this; yet they still claim, they are looking into it! I am SO SICK of this runaround.

So can anyone offer a solution? I don't like Stormpay's way of doing it, because you actually have to sign up with them, then verify everything through an email back from them; then go back to the site you wanted to order from in the first place. I have searched the web far and wide. I have looked at TONS of other sites, to see what they may be doing; but with no answers.

Anyone have any ideas for me?

Thanks so much, for taking the time to read this!

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#2

10-08-2003, 04:32 AM

GEt your own merchant account
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#3

10-08-2003, 04:36 AM

I have no suggestions, but I used to sell tangibles from IBill and I had what I thought was a large amount of declines. I never looked into it much, it was my first sales venture on the internet and assumed it was the norm.

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#4

10-08-2003, 04:38 AM

Originally posted by juicylinks
GEt your own merchant account

I think the best solution, you would not be probably considered "high risk" therefore you can get it relatively quickly and cheaply

contact Mitch from netbilling.com

Last edited by Cirrus; 10-08-2003, 04:49 AM.

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goBigtime

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#5

10-08-2003, 04:40 AM

Were most of your orders in the US?

If so, use check processing & ship when the payment clears.
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#6

10-08-2003, 04:47 AM

lorsha, I would be happy to set you up with an account here at PaySystems, provided the only processing is tangible goods. I could get you at a maximum 6% discount rate...email me or give me a shout...we could probably get it done by tomorrow.

Cheers
James

James Acker
PaySystems Corporation
1-866-699-9021 x2109
[email protected]
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lorsha

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10-08-2003, 05:48 AM

Originally posted by jacker
lorsha, I would be happy to set you up with an account here at PaySystems, provided the only processing is tangible goods. I could get you at a maximum 6% discount rate...email me or give me a shout...we could probably get it done by tomorrow.

Cheers
James

I clicked on your profile for your email Jacker, but it said I can't send one. How can I reach you?

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lorsha

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#8

10-08-2003, 05:49 AM

Originally posted by goBigtime
Were most of your orders in the US?

If so, use check processing & ship when the payment clears.

Check processing through who?

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lorsha

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#9

10-08-2003, 05:50 AM

Originally posted by Cirrus

I think the best solution, you would not be probably considered "high risk" therefore you can get it relatively quickly and cheaply

contact Mitch from netbilling.com

Do you have his email for me Cirrus?

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#10

10-08-2003, 05:52 AM

lorsha, I added a signature with my contact info...let's see if it works...

Cheers
James

James Acker
PaySystems Corporation
1-866-699-9021 x2109
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#11

10-08-2003, 05:53 AM

There we go...contact me whenever...I am shackled to my desk.

James

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#12

10-08-2003, 06:43 AM

Originally posted by lorsha

I clicked on your profile for your email Jacker, but it said I can't send one. How can I reach you?

RE: Paysystems

Beware Lorsha.... Get Everything signed by their underwritter ( Shawn Forrest ). Sales person is worth nothing.They terminated my account ( 8% processing fee, 0.45 per transaction, 10% holdback) for no reason:

Total Transactions: 184
Total Volume: 13,568.60 USD
Average Ticket Size: 81.88
Products Defined: 348
Catalogs Defined: 2
Mailing list subscribers: 147

Registered Chargebacks: 0
Chargeback Volume: 0.00 USD
Chargeback Percentage: 0.00 %

Not a single chargeback. I was assured by their sales people ( Nick Meletis) after reviewing all my sales thru CCnow that I was perfectly OK with their system.

They cancelled with no notice on Dec.31 2002 ( and at that time, adult products were in the drop down menu of the sold product type - today they are in the prohibited section) without advice.

Also, they actually phone the clients a few days later to see if they received the merchandise, if they are satisfied. And this I now from first hand, since the first purchase thru them was done by ME.

While you have Ibill, get your own merchant account.

I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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#13

10-08-2003, 07:16 AM

Here is the situation breakdown: we have decided that we want to commence doing business with the adult industry for check processing. I am putting myself in the major role in this move because I think it will be lucrative for myself and the company. I understand the importance of developing good relationships with the players in the industry and therefore plan on being on this forum every day, reading posts, responding to posts, etc. I am going to be at the Everythingtodowithsexshow and Internext, giving PaySystems a face to the adult industry, and I kinda like my face the way it is.

Directfiesta, I have addressed your concerns...you are taking legal action and I will allow the court of law to determine the outcome. You are correct, though; everything should be signed by underwriting...interesting enough, that is our policy...if it did not happen with your account, there was an error. When I first logged on here, I knew there would be a possibility of some former dissatisfied clients lashing out, but now you are just annoying me. Please, take a good look at the first 3 words in the address bar of your browser......

Thanks
James

James Acker
PaySystems Corporation
1-866-699-9021 x2109
[email protected]
icq: 60019103
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lorsha

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#14

10-08-2003, 07:53 AM

Originally posted by directfiesta

RE: Paysystems

Beware Lorsha.... Get Everything signed by their underwritter ( Shawn Forrest ). Sales person is worth nothing.They terminated my account ( 8% processing fee, 0.45 per transaction, 10% holdback) for no reason:

Total Transactions: 184
Total Volume: 13,568.60 USD
Average Ticket Size: 81.88
Products Defined: 348
Catalogs Defined: 2
Mailing list subscribers: 147

Registered Chargebacks: 0
Chargeback Volume: 0.00 USD
Chargeback Percentage: 0.00 %

Not a single chargeback. I was assured by their sales people ( Nick Meletis) after reviewing all my sales thru CCnow that I was perfectly OK with their system.

They cancelled with no notice on Dec.31 2002 ( and at that time, adult products were in the drop down menu of the sold product type - today they are in the prohibited section) without advice.

Also, they actually phone the clients a few days later to see if they received the merchandise, if they are satisfied. And this I now from first hand, since the first purchase thru them was done by ME.

While you have Ibill, get your own merchant account.

Thanks for the heads up!

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tony286

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#15

10-08-2003, 08:10 AM

Contact Mitch at net billing, we got our own merchant account for hard goods.We use Ibill for our adult site and are very happy with them but when we found out we could get a nonhigh risk merchant account to sell videos. So it would mean paying only 3% (that includes all fees) and no hold back, it was a no brainer.

Last edited by tony286; 10-08-2003, 08:13 AM.
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lorsha

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#16

10-08-2003, 08:53 AM

2checkout.com

Was just registering with them, and discovered this:
Online Subscription Pornography & Adult Subscription Content
You can not sell any Adult subscription services, chat, or any pornography (pictures, videos, DVDs, magazines).

YET....I know of a LOT of sites using them......hmmm.......

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lorsha

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#17

10-08-2003, 11:33 AM

C'mon guys! Help me out!!

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#18

10-08-2003, 11:43 AM

Originally posted by jacker
Here is the situation breakdown: we have decided that we want to commence doing business with the adult industry for check processing. I am putting myself in the major role in this move because I think it will be lucrative for myself and the company. I understand the importance of developing good relationships with the players in the industry and therefore plan on being on this forum every day, reading posts, responding to posts, etc. I am going to be at the Everythingtodowithsexshow and Internext, giving PaySystems a face to the adult industry, and I kinda like my face the way it is.

Directfiesta, I have addressed your concerns...you are taking legal action and I will allow the court of law to determine the outcome. You are correct, though; everything should be signed by underwriting...interesting enough, that is our policy...if it did not happen with your account, there was an error. When I first logged on here, I knew there would be a possibility of some former dissatisfied clients lashing out, but now you are just annoying me. Please, take a good look at the first 3 words in the address bar of your browser......

Thanks
James

Why would anyone sign up with a company that treats people like that?

YOUR company is the one who decided you were too holy for adult business.

Run along little one
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phillyrich

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#19

10-08-2003, 11:49 AM

lorsha- Intertrans can do your ACH processing for goods. I will assist you in any way I can ICQ me.
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#20

10-08-2003, 11:50 AM

Originally posted by juicylinks
GEt your own merchant account

Yup!
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jacker

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#21

10-08-2003, 11:53 AM

Eric

We didn't decide we were too holy for anything. Our banks dictated to us that we could not process anything from adult companies because the risk of chargebacks was too high. When this happened, we were forced to lose all our adult merchants. We did not CHOOSE to do this; why would we turn down volume???

Now that we have launched PSeCheck, which is governed by NACHA and not MC and VISA, we are able to launch into the adult world again. Remember, we are actually a big one.... I am spending my time here because I understand that what is good for you is good for us. Learn the process before you start the ragging.

Thanks
James

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PaySystems Corporation
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sextoyking

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#22

10-08-2003, 11:55 AM

Hi lorsha,

I would suggest going with your own merchant acct. also.

If you need any drop shipping done for your products, please let me know.

We ship for many companies, adult and mainstream.

thanks

Todd

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#23

10-08-2003, 12:00 PM

Originally posted by lorsha
When CCnow used to accept adult sites, my then video sales ( did not have dvds' yet ) were awesome. Then they stopped processing adult sites about a year and a half ago. Then with Paypal, sales were again awesome. We all know what happened with that.

Okay.....so that left me with no other option that I saw, other than Ibill. My sales are only 25% of what they were with CCnow, and Paypal. And I know that Ibill is the problem. First of all, their shipping instructions do not accept many "basic" keyboard characters, and orders get denied. I know this because I get a 3 to 1 ratio, of sales turned down due to errors, then I do actual sales.

If you put a "# sign" for a PO box, the order is turned down. I have told my rep, and their tech support dept, MANY times about this; yet they still claim, they are looking into it! I am SO SICK of this runaround.

So can anyone offer a solution? I don't like Stormpay's way of doing it, because you actually have to sign up with them, then verify everything through an email back from them; then go back to the site you wanted to order from in the first place. I have searched the web far and wide. I have looked at TONS of other sites, to see what they may be doing; but with no answers.

Anyone have any ideas for me?

Thanks so much, for taking the time to read this!

EXTREMELY SIMPLE ANSWER -
MPA2

Use multiple processors in ONE simple interface. Easy for you, your webmasters, and not to mention the fact that you and your webmasters will make AT LEAST 20% more $$$$$$$$$ compared to using only one processor. And especially using only one that dont work well...

Dont believe i? Ask the 60 program owners currently using it...

Get on the bus!!!

Around since 1997, and the company that introduced "Cascading Billing" in MPA3® Affiliate Management and Tracking Software

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#24

10-08-2003, 12:07 PM

You might want to talk to Sammy & Brett. I know they've had a merchant account for years & sell tangible goods.

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#25

10-08-2003, 12:31 PM

Originally posted by Oystein

EXTREMELY SIMPLE ANSWER -
MPA2

Use multiple processors in ONE simple interface. Easy for you, your webmasters, and not to mention the fact that you and your webmasters will make AT LEAST 20% more $$$$$$$$$ compared to using only one processor. And especially using only one that dont work well...

Dont believe i? Ask the 60 program owners currently using it...

Get on the bus!!!

to edit my own post a bit late... be sure to go with Netbilling for your merchant account - MPA2 have implemented them as the prime processors for merchants selling tangible goods...

Around since 1997, and the company that introduced "Cascading Billing" in MPA3® Affiliate Management and Tracking Software

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lorsha

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#26

10-08-2003, 12:40 PM

Great info all, and appreciated!

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NETbilling

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#27

10-08-2003, 03:32 PM

Thanks for the kind words everybody.

We can help establish merchant accounts for tangible and non-tangile goods and services. We also process cheks for only 3.25% and 40¢ per transaction.
MPA2 works great with our system as well.

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456

Thank you, Mitch Farber

Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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bhutocracy

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#28

10-08-2003, 03:47 PM

Originally posted by netbilling
Thanks for the kind words everybody.

We can help establish merchant accounts for tangible and non-tangile goods and services. We also process cheks for only 3.25% and 40¢ per transaction.
MPA2 works great with our system as well.

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456

Thank you, Mitch Farber

is it any easier to get a merchant account for tangible goods than non-tangible goods? looking to sell adult toys/dvds as well as non adult equipment but don't have volume up yet for them.. is it possible?
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bhutocracy

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#29

10-08-2003, 03:49 PM

Originally posted by Oystein

EXTREMELY SIMPLE ANSWER -
MPA2

Use multiple processors in ONE simple interface. Easy for you, your webmasters, and not to mention the fact that you and your webmasters will make AT LEAST 20% more $$$$$$$$$ compared to using only one processor. And especially using only one that dont work well...

Dont believe i? Ask the 60 program owners currently using it...

Get on the bus!!!

man I wish I could use mpa2 for the tangible stuff as well as the nontangible without purchasing a whole other license.. there are like 3 sites i'd love to use it on
can't wait to get it up and running.. still waiting on ccbill etc.
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NETbilling

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#30

10-08-2003, 04:29 PM

Originally posted by bhutocracy

is it any easier to get a merchant account for tangible goods than non-tangible goods? looking to sell adult toys/dvds as well as non adult equipment but don't have volume up yet for them.. is it possible?

It is easier to obtain a tangible goods merchant account.

Contact us today for more information.

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456

Thank you, Mitch Farber

Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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lorsha

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#31

10-08-2003, 05:41 PM

Originally posted by netbilling

It is easier to obtain a tangible goods merchant account.

Contact us today for more information.

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456

Thank you, Mitch Farber

I'll be calling you tomorrow Mitch.

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#32

10-08-2003, 06:25 PM

I you want a complete solution, manufacturing, packaging, shipping and processing you can email me. We can only process what we fulfill.

lee at dreamnet.com
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#33

10-08-2003, 06:52 PM

jacker, rather than cancel all your adult accounts when your bank said "no more adult" you could have used another bank. what if your current bank says the same thing?

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#34

10-08-2003, 11:46 PM

I'm looking for an online billing solution for our company right now.. we sell computer products (hardware, software, components, color photocopiers) etc. to customers around the state(victoria australia) any aussies have suggestions here? know a bit about merchant accounts?( i'm thinking of writing a shopping cart myself though a solution that incorporated a very flexible cart would be perfect.

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#35

10-08-2003, 11:55 PM

Also consider http://www.authorize.net ---
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#36

10-09-2003, 05:05 AM

Originally posted by Probono
I you want a complete solution, manufacturing, packaging, shipping and processing you can email me. We can only process what we fulfill.

lee at dreamnet.com

None of that middle man stuff for me.

My hubby and I keep three dvd burners going around the clock to keep up; but at least the profits stay with us.

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#37

10-09-2003, 07:34 AM

Hi Jacker-
Who is heading up the adult side of things? I have been dealing with Guy. Is this the person I should be speaking with? What is your role at Paysystems?
I have a very bitter taste in my mouth regarding how I was dumped for adult products with only 10 days notice. During this period you guys continued to accept orders, then refunded them all after I shipped.
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#38

10-09-2003, 11:51 AM

Originally posted by emmanuelle
Hi ... I was dumped for adult products with only 10 days notice. During this period you guys continued to accept orders, then refunded them all after I shipped.

I thought you were lucky to have the 10 days notice... I didn't get 10 minutes!

On the other hand, all shipped orders were processed and paid ( aside from very few $$ to be collected).

So you really got hit hard...

I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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#39

10-09-2003, 12:56 PM

Originally posted by jacker
lorsha, I would be happy to set you up with an account here at PaySystems, provided the only processing is tangible goods. I could get you at a maximum 6% discount rate...email me or give me a shout...we could probably get it done by tomorrow.

I have a customer who is also selling tangible goods. We are still using paypal with no problem though, even if it is "kind of adult" merchandise.

But he would like to have an Affiliate Prpgram too. Can you help ?

ICQ me !
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Adult Site Traffic

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#40

10-09-2003, 01:15 PM

Don't use paysystems.

Their servers time out when someone tries to purchase.

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#41

10-09-2003, 02:47 PM

Originally posted by qwebecexpo

I have a customer who is also selling tangible goods. We are still using paypal with no problem though, even if it is "kind of adult" merchandise.

But he would like to have an Affiliate Prpgram too. Can you help ?

ICQ me !

Not very bright. When "your" customer has thousands of dollars frozen for 6 months or longer, don't come crying to this board for sympathy.

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#42

10-10-2003, 04:38 AM

Originally posted by basschick
jacker, rather than cancel all your adult accounts when your bank said "no more adult" you could have used another bank. what if your current bank says the same thing?

The difference is that we were processing credit card payments through adult sites....now we are only processing checks. CC payments are governed by VISA and MC while check payments are governed by NACHA. Therefore, the regulations are more lenient with checks and adult is a go. We continue to maintain the banking relationships that were in place when adult was cut.

Cheers
James

James Acker
PaySystems Corporation
1-866-699-9021 x2109
[email protected]
icq: 60019103
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jacker

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#43

10-10-2003, 04:51 AM

Originally posted by emmanuelle
Hi Jacker-
Who is heading up the adult side of things? I have been dealing with Guy. Is this the person I should be speaking with? What is your role at Paysystems?
I have a very bitter taste in my mouth regarding how I was dumped for adult products with only 10 days notice. During this period you guys continued to accept orders, then refunded them all after I shipped.

Guy works in sales alongside me...his department focuses on obtaining credit card accounts; mine on obtaining check processing accounts. Having said that, I am planning on taking an active role in the adult world, on here, at shows, etc... I understand that there are a few people who have a bitter taste (just ask DirectFiesta)...I apologize...and I am going to do everything in my power to sweeten the taste.

Cheers
James

James Acker
PaySystems Corporation
1-866-699-9021 x2109
[email protected]
icq: 60019103
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guytano

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#44

10-20-2003, 05:14 PM

James is new to paysystems and obviously does not know who he is soliciting. I know many of the webmasters and producers first hand who contact me directly for consultation. I've been very busy and haven't been on for a while.

I specialize at paysystems in opening and managing High volume PSecheck accounts, Internet Billing Accounts, Direct Merchant Accounts - Euro - Asia - US as well as business development linking fulfillers with marketers. Please get your facts straight before mentioning other people?s names on chat forums to boost your sales, I wouldn't have done that you.

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