Originally posted by freeones Wtf I have just received a letter from my bank that my Verotel check was bounced: NOT SUFFICIENT FUNDS
Anyone else have had this problem?
I noticed that the Verotel checks recently changed colour, perhaps they changed banks and you were depositing an old one? I haven't seen any notification from them about the change, or any potential problems.
This may be unrelated, but recently when I was about to deposit a Verotel check I noticed it was dated 2 months ago. I presume it was delayed in the mail; I couldn't find the envelope to confirm this. I am half expecting this one to come back since it may exceed 90 days by the time the USA bank clears it...
Got my wire Tuesday as usual. I got info from a very reliable source that verotel will not go down because they are one of the biggest players in processing. Visa wants to shut down all the 'little guys' only.
Originally posted by Pamporn Got my wire Tuesday as usual. I got info from a very reliable source that verotel will not go down because they are one of the biggest players in processing. Visa wants to shut down all the 'little guys' only.
They are "one of the biggest"?
Can you be more specific? Top 200? Top 100? Top 10?
Jupiter Hosting, Inc.
Vice President, Business Development
kc (AT) jupiterhosting.com
Our wire came through and I also banked a check from an old program last week... both no problem...
Checked with Verotel themselves through Live Support (did you bother to do that or just join the "sky-is-falling" Chicken Little's??).. there is NO problem.
Did you check with your bank to make sure it wasn't their error?
I should point out that I have posted here before reporting that Verotel has dual and redundant banking arrangements (LOVE Dutch banking - they almost invented international financial commerce!!) so changing checks and banks is part and parcel of strong infrastructure.
It should also be remembered that Visa Europe and Verotel's bank approved the transfer of the Globill database to Verotel, so I would hardly think that would happen if their relationships were not strong.
Sorry if I sound somewhat cranky in this post, but panic mongers do none of us any favors.
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Originally posted by EvilToyBoy It should also be remembered that Visa Europe and Verotel's bank approved the transfer of the Globill database to Verotel, so I would hardly think that would happen if their relationships were not strong.
Where did you here this? If this had happened then surely Globill or Verotel would have let the webmasters know? I never received any notification about this so how will Verotel keep rebilling those members if they don't have access to my server to keep the password file up to date?
Originally posted by Kevin2 Where did you here this? If this had happened then surely Globill or Verotel would have let the webmasters know? I never received any notification about this so how will Verotel keep rebilling those members if they don't have access to my server to keep the password file up to date?
Verotel sent all on the database an email.
Do a search here because it has been posted.
I also personally checked with Visa Europe in Brussels, and unlike Visa USA about all the crap stateside, they are VERY helpful and could confirm that the approval was given by them.
If anyone has a problem with Verotel contact them... their live support (though limited in scope outside of business hours) rocks and Sam in Merchant Support and PJ in Risk Management are VERY responsive.
The big dog Joost is himself an extremely canny man.
Verotel ONLY process subscription sites, and they are VERY good at it.
Research people, research.
And research (believe it or not!!) does not begin and end at GFY.
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Interesting situation. A wire doesn't bounce because the funds are guaranteed before they leave the bank.
A check on the other hand is not guaranteed until it clears the issuing bank.
Changing banks and bouncing checks is not an acceptable business practice in any country, especially without warning those who have been issued checks.
KC, I too wonder about that Top ### list, since I'm very curious as to what the gap is between the IPSPs and the remaining aggregators.
And I really find it amusing that someone at Visa who knows what's going on with an account holder would tell someone who isn't the account holders banker or the account holder what should be confidential information regarding an account.
It simply boggles the mind to think that would happen.
i've never been with a bank that would allow the redeposit of a check stamped "ISF". and what about the processing fees?
EvilToyBoy - verotel could be doing fine, but asking them wouldn't mean much to me. wsb said they were doing fine, and globill said they were doing fine till the day they were suddenly out of business.
what a company tells you and what is really happening is all too often unrelated :-( verotel could be the most honest company ever, but how would we know?
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