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when customer does a paypal charge back. is it fair?
if you DID the work twice. they never specified directions and ended up unhappy? is it right and ethical for them to do a pay pal chrage back and claim you never provided services?
if you were in my position where you did images for someone once and they were unhappy and then redid them again and once again they were unhappy and instead of talking to you through email they called you a scammer on the boards....would you consider that ethical and fair practice?
my current situation is this. I never got directions on what to do to certain images from a customer except try and highlight them certain colors.
1. the first go around, i cropped the images and attempted to clean up cosmetic blemishes. i sent and the customer only complained about the color. came to the boards and branded me a scammer.
2. i fixed only the color and resent. they complained about the file type and is threatening to do a paypal charge back.
Is this ethical business and would you work for someone like this?
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