Candidhosting.... better service lately?!

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  • Daymare
    Confirmed User
    • Feb 2002
    • 2674
    #1

    Candidhosting.... better service lately?!

    I have been with them for years and in the last 2 years, they have sucked with tech support.

    BUT, since they were recently bought out, and are apparently are in the process of hiring more tech support, the last 3 times I have email ticketed and or called, it's been 2-3 times faster than normal getting results.


    A sign on good things to come?

    If you have dealt with their support lately, have you noticed the same things?

    Please let me know.
    Tags: None
    • juicylinks
      So Fucking Banned
      • Apr 2001
      • 122992
      #2
      no comment

        Comment

        • FlyingIguana
          aspiring banker
          • Mar 2002
          • 10870
          #3
          i tried to get them to do stuff over a month ago and i haven't heard back yet.

            Comment

            • cosis
              Confirmed User
              • Aug 2001
              • 5293
              #4
              I was pretty impressed the way they handled a problem I reported last night, it was resolved pretty quickly

                Comment

                • Neriah Davis
                  Confirmed User
                  • Apr 2003
                  • 578
                  #5
                  After working some kinks out this summer, it's been smooth sailing with Candid since they were bought out


                  First Class Playmate Content!
                  Watch my Video!

                    Comment

                    • CSM-101
                      Registered User
                      • Feb 2003
                      • 422
                      #6
                      Originally posted by Daymare
                      I have been with them for years and in the last 2 years, they have sucked with tech support.

                      BUT, since they were recently bought out, and are apparently are in the process of hiring more tech support, the last 3 times I have email ticketed and or called, it's been 2-3 times faster than normal getting results.


                      A sign on good things to come?

                      If you have dealt with their support lately, have you noticed the same things?

                      Please let me know.
                      Its the tip of the iceberg...more to come very soon.

                      As well as a newslestter to be sent our shortly updating some recent changes, upgrades and a taste of things to come.

                      ICQ me if anyone wants to talk turkey....or servers

                        Comment

                        • jeroman
                          So Fucking Banned
                          • Oct 2002
                          • 356
                          #7
                          Yes, much better now - actaully it is very good now.

                          ICQ support rocks in 90% of the cases even weekends and
                          since I'm in sweden it's usally night when I call.

                            Comment

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