I stayed in the Gaylord Opryland a few days ago, $250 a night, I confirmed over the phone that they had high speed internet access in the rooms. Turns out that they have a deal with netzero for their bullshit "high speed" dial up
I raised hell but to no avail.
When I got back, I called AMEX and explained the situation, they called for me and got 50% of the charge reversed...
