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Old 04-12-2004, 09:06 AM  
timlover
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Join Date: Nov 2002
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Quote:
Originally posted by GotGauge
You have a nice listing on Yahoo which is pulling you about 60-100 hits a day. There are a number of factors that could lead to your changed ratio.
I as well have had weeks with bad ratios to sponsors, but in the end the ratios seem to level off...

Your math didn?t take into account the vast number of affiliates we have that send us 1, and 2 sales a day in many cases. On front page stats, we have less than several thousand total SE hits to Teen Kelly this month.

We did have a database crash on April 1st. Since then, we have been fixing the stats. All clicks and sales have been tracking, but at various times there have been issues with them displaying correctly in the affiliate area. Much of this has been attributed to our rapid growth, which we are constantly upgrading our systems to support.

We are currently working with CCBill to verify that everything was accounted for correctly. We are moving to a completely updated tracking system (Monolith) at the beginning of our next pay cycle on the 15th which will provide you with more information on where your sales are coming from.

We are planning on making a statement in the news section and by email once we know that everything has been double checked and accounted for. If you feel there is anything additional that is wrong with your account, please feel free to contact any of us over at TNACASH

well I think an email to the affiliates or a post on the TNACash site might have been a good idea. Most webmasters who are skilled enough.....pay very close attention to their stats and can tell when something isn't right. A good explanation upfront helps displace webmasters from having to come up with their own conclusions or theories about whats going on.

I would say the stats are still messed up though.

Last night when I posted this it said I had one chargeback and no sales.....the same chargeback all week had been $13.48. Now the chargeback says $6.74(1) plus it says I have 2 sales.

I don't mind the sales....but where in the heck in the system is $6.74 a related number anywhere? Of course I'd rather have a $6.74 chargeback than a $13.48....but I just want to make sure stuff is running right....

Thanks for your response on this issue as well...
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