Quote:
Originally posted by Rictor
When I sent a request to tech support via a e-mail ticket sytem and they reply back to me that it's been completed, should I reply with a thank you?
I usually don't because this creates another unneccessary ticket in the system and I figure reading and deleting this e-mail is a waste of time for them.
What do you think? Am I being rude? Should I send off a quick thank you after every tech support issue that is resolved?
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always be polite. saying thank you might be remembered someday when another problem arises and that one person who can help,knows your cool.
