How can contact with candidhosting?

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  • mich
    Registered User
    • May 2003
    • 4

    #1

    How can contact with candidhosting?

    I have account there and i send them some mail to [email protected] but don't get any answer. I want add new domain. Do they can contact only by phone or they have another mail for support? Thanks.
    Last edited by mich; 08-10-2003, 01:05 PM.
  • p00p
    Confirmed User
    • Dec 2002
    • 5125

    #2
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    ICQ: 316365783
    <a href="http://www.hostultra.com/~p00p" target="_blank">TEST</a>

    Comment

    • OFFBEAT
      Confirmed User
      • Jul 2003
      • 398

      #3
      i've been having negative experiences with Candid since I've joined

      Comment

      • p00p
        Confirmed User
        • Dec 2002
        • 5125

        #4
        Originally posted by OFFBEAT
        i've been having negative experiences with Candid since I've joined
        And you're still with them?
        I think it will get worse before it gets better there.
        ICQ: 316365783
        <a href="http://www.hostultra.com/~p00p" target="_blank">TEST</a>

        Comment

        • shunga
          Confirmed User
          • Apr 2001
          • 994

          #5
          Originally posted by mich
          I have account there and i send them some mail to [email protected] but don't get any answer. I wont add new domain. Do they can contact only by phone or they have another mail for support? Thanks.
          How long have you been waiting? It can take a few days for a response from support.
          Clockwork Cash - ICQ: 355-26-288 / Email: admin AT clockworkcash DOT com
          Asian Paysites : Exclusive Content : NATS or CCBill
          Thai Cuties : Shave Asians : JAVondemand

          Comment

          • aflex
            Confirmed User
            • Oct 2002
            • 3127

            #6
            try webair bro, the tech guys are always there
            self made mothafucka.

            buying premium domains & developed sites with revenue/traffic -> adaptweb at gmail.com

            Comment

            • MonsterMike
              Confirmed User
              • Aug 2003
              • 379

              #7
              Here is the quickest way to contact them:

              Don't pay your invoice for 2 months and they will contact you.

              M o n s t e r P a r t n e r s . c o m
              .: Exclusive Specialty Niche Sites > PantyJobs .: Lipstick BJ :. ThongJobs .: CheerGirls :.
              ::: Earn up to 60% revshare - details - ICQ 395946981 :::

              Comment

              • OFFBEAT
                Confirmed User
                • Jul 2003
                • 398

                #8
                Originally posted by p00p

                And you're still with them?
                I think it will get worse before it gets better there.
                I joined 2 weeks ago. I finally got around this past thursday to transfering the domain which I use for receiving emails. After the DNS propagated, I'm unable to login to my POP3 email box.

                Session Start (ICQ - 57050911:CandidHosting): Sat Aug 09 19:16:52 2003
                [07:17:11] outafter: hi, i'm checking up on ticket #68981
                Session Close (CandidHosting): Sat Aug 09 19:19:21 2003


                Session Start (ICQ - 57050911:CandidHosting): Sat Aug 09 19:26:10 2003
                [07:26:10] CandidHosting: your ticket is with the system admins...
                [07:26:39] CandidHosting: I don't have an eta as they are home now...but they often do work from home.
                [07:47:33] outafter: hmm.. thanks for the time.
                Session Close (CandidHosting): Sat Aug 09 19:50:25 2003


                So, from the looks of it, I will be unable to access my email until Monday. Fucking amazing.

                Comment

                • mich
                  Registered User
                  • May 2003
                  • 4

                  #9
                  Originally posted by M P
                  Here is the quickest way to contact them:

                  Don't pay your invoice for 2 months and they will contact you.
                  You rigt

                  Comment

                  • p00p
                    Confirmed User
                    • Dec 2002
                    • 5125

                    #10
                    Originally posted by OFFBEAT

                    So, from the looks of it, I will be unable to access my email until Monday. Fucking amazing.
                    Unreal. What does it take to set up e-mail? 30 seconds?
                    You are too good of a customer. I would have pulled my sites, and charged back anything they charged me.
                    ICQ: 316365783
                    <a href="http://www.hostultra.com/~p00p" target="_blank">TEST</a>

                    Comment

                    • OFFBEAT
                      Confirmed User
                      • Jul 2003
                      • 398

                      #11
                      Originally posted by p00p
                      I would have pulled my sites, and charged back anything they charged me.
                      I'm giving the benefit of the doubt. But if this continues, I will have no other choice but to request for a full refund or chargeback.

                      This stuff shouldn't even be happening to a brand new customer.

                      Comment

                      • SomeCreep
                        :glugglug
                        • Mar 2003
                        • 26118

                        #12
                        I've learned not much gets done at candid on the weekend. The admins work monday-friday. So if you put in a request for something on friday (10pm), chances are it wont get done until monday or tuesday.

                        Webair Hosting

                        I use and recommend Webair for hosting.

                        Comment

                        • jeroman
                          So Fucking Banned
                          • Oct 2002
                          • 356

                          #13
                          They have a new support system which you find
                          under support - maybe a week old or so.

                          Call them or e-mail sales@ or anyone at neutelligent.com

                          It goes up and down there.
                          Didn't you get an account rep ?
                          E-mail him instead.

                          Sometimes it takes 10 minutes sometimes it takes weeks.

                          Comment

                          • jeroman
                            So Fucking Banned
                            • Oct 2002
                            • 356

                            #14
                            Oh, I forgot !

                            ICQ them, they actually asnwer and do things that way asap.
                            141214819 (8 times of 10 atleast, even weekends)

                            Comment

                            • plexer
                              Confirmed User
                              • Oct 2002
                              • 1339

                              #15
                              Originally posted by M P
                              Here is the quickest way to contact them:

                              Don't pay your invoice for 2 months and they will contact you.
                              I'M FREEEEE!!!!

                              Comment

                              • mich
                                Registered User
                                • May 2003
                                • 4

                                #16
                                All big thanks for help. It's board really best.

                                Comment

                                • basschick
                                  Confirmed User
                                  • Jan 2001
                                  • 2540

                                  #17
                                  no reps on the weekend

                                  you can probably phone support and if it's simple, they'll take care of it for you.
                                  Got Gay and For Women Traffic?

                                  Comment

                                  • Jon2
                                    So Fucking Banned
                                    • Aug 2001
                                    • 2875

                                    #18
                                    Simple way to contact them...

                                    Register a new GFY handle...

                                    Post that your looking for hosting and list your icq number

                                    You'll have a response in minutes!

                                    Jon

                                    Comment

                                    • OFFBEAT
                                      Confirmed User
                                      • Jul 2003
                                      • 398

                                      #19
                                      Originally posted by OFFBEAT

                                      Session Start (ICQ - 57050911:CandidHosting): Sat Aug 09 19:16:52 2003
                                      [07:17:11] outafter: hi, i'm checking up on ticket #68981
                                      Session Close (CandidHosting): Sat Aug 09 19:19:21 2003


                                      Session Start (ICQ - 57050911:CandidHosting): Sat Aug 09 19:26:10 2003
                                      [07:26:10] CandidHosting: your ticket is with the system admins...
                                      [07:26:39] CandidHosting: I don't have an eta as they are home now...but they often do work from home.
                                      [07:47:33] outafter: hmm.. thanks for the time.
                                      Session Close (CandidHosting): Sat Aug 09 19:50:25 2003


                                      So, from the looks of it, I will be unable to access my email until Monday. Fucking amazing.

                                      OK I've had enough of CandidHosting. Below is the follow up I tried this morning.

                                      Session Start (ICQ - 57050911:CandidHosting): Mon Aug 11 08:28:10 2003
                                      [08:28:57] outafter: would you please expedite ticket#68981. for goodness
                                      sakes, i have been unable to access my freaking email since friday.
                                      [08:35:33] CandidHosting: I'll do my best...


                                      What complete disregard to customer service. After being out of touch for 4 days, I should get more than a simple "Ill do my best".

                                      Is there any sales rep from ISPrime around here? I'd love switch if they'd only match CandidHost's V-1 plan.

                                      Comment

                                      • webair
                                        Confirmed User
                                        • Feb 2002
                                        • 8531

                                        #20
                                        Originally posted by OFFBEAT
                                        i've been having negative experiences with Candid since I've joined

                                        contact me ill set you up proper =)


                                        ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
                                        ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                                        ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                        Comment

                                        • Sly_RJ
                                          Live Hard - Die Hard
                                          • Feb 2002
                                          • 17042

                                          #21
                                          Originally posted by OFFBEAT

                                          Is there any sales rep from ISPrime around here? I'd love switch if they'd only match CandidHost's V-1 plan.
                                          What's their V-1 plan? I can't find it anywhere. I'll match it...

                                          147479144.
                                          PHAT SERVERS - Quality dedicated hosting at a quality price!
                                          sly AT phatservers DOT com - 147479144

                                          Comment

                                          • SGS
                                            Confirmed User
                                            • Dec 2002
                                            • 5176

                                            #22
                                            Originally posted by webair



                                            contact me ill set you up proper =)
                                            Mike is a diamond, hit him up asap.
                                            See sig...

                                            Comment

                                            • OFFBEAT
                                              Confirmed User
                                              • Jul 2003
                                              • 398

                                              #23
                                              Originally posted by Sly_RJ

                                              What's their V-1 plan? I can't find it anywhere. I'll match it...

                                              147479144.
                                              I'm not sure whats happening over at CandidHosting. They happarently removed all their Virtual Hosting pricing and information.
                                              http://www.candidhosting.com/?forwar...rtualPlans.asp

                                              Anyway, CandidHosting's V-1 plan was 50gb, 500mb, mysql, domains/subdomains on FreeBSD for $25

                                              Comment

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