If you use netbilling here is a question

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  • EscortBiz
    Fuck Checks, CASH only!
    • May 2002
    • 19422
    #1

    If you use netbilling here is a question

    I use netbilling on my site that sells VHS Videos, now yesterday I get this one email and just about as I was going to forward it to have his order sent I noticed it said trans code: declined

    Billing Information


    Type of Card: VISA
    Card Number: xxxxxxxxxxxx2322
    Exp Date: 0504
    Amount: $45.90
    Trans Date: Sat 2003-Aug-02 03:41:43 GMT
    Trans Code: DECLINED

    Whats that mean? I know I dont get an email for every attempt.

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    Tags: None
    • NETbilling
      Confirmed User
      • Jan 2002
      • 8598
      #2
      Originally posted by EscortBiz
      I use netbilling on my site that sells VHS Videos, now yesterday I get this one email and just about as I was going to forward it to have his order sent I noticed it said trans code: declined

      Billing Information


      Type of Card: VISA
      Card Number: xxxxxxxxxxxx2322
      Exp Date: 0504
      Amount: $45.90
      Trans Date: Sat 2003-Aug-02 03:41:43 GMT
      Trans Code: DECLINED

      Whats that mean? I know I dont get an email for every attempt.
      Hi,

      The system defaults to send you an email fro each approval and decline. You can go into the emailo editor adn selct if you do not want to receive decline emails or customize the emails anyway you wish.

      "Decline" is the message that comes dorectly from the bank. If it was declined by AVS it would say "Bad address" or if it was from fraud scrubbing, it would have a letter beside the dedlone message letting you know what such as L/Decline.

      You can call tomorrow for one-on-one instruction if you wish.

      (661)252-2456 x1005

      Thank you, Mitch Farber


      Mitch Farber
      CEO - NETbilling, Inc.
      Email / Phone: 888-357-8166 / 661-252-2456
      Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

        Comment

        • EscortBiz
          Fuck Checks, CASH only!
          • May 2002
          • 19422
          #3
          Originally posted by netbilling


          Hi,

          The system defaults to send you an email fro each approval and decline. You can go into the emailo editor adn selct if you do not want to receive decline emails or customize the emails anyway you wish.

          "Decline" is the message that comes dorectly from the bank. If it was declined by AVS it would say "Bad address" or if it was from fraud scrubbing, it would have a letter beside the dedlone message letting you know what such as L/Decline.

          You can call tomorrow for one-on-one instruction if you wish.

          (661)252-2456 x1005

          Thank you, Mitch Farber
          thanks

          Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING

          Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts

          ICQ# 158802076

            Comment

            • sextoyking
              Confirmed User
              • Dec 2001
              • 6034
              #4
              Hi Escort,

              if you don't get that "almighty" 6 digit approval code, the order is 99.9% no good

              With product sales, if it's a straight decline, or a decline because you decline for no match on avs (zip + add), have your CS people call / email the customer. alot of times they put in a bad zip / add, or the wrong exp. date, cvv2 info, etc.

              Our admin people get declines every days and usually by the end of that day or the next day they have contacted everyone and got correct info on over 50% of the declines. It's worth it if the order looks valid..

              peace

              Todd
              ICQ: 52344098
              --------------------------------------
              50% Commissions on all Product Sales. http://www.wishing.com/money

                Comment

                • EscortBiz
                  Fuck Checks, CASH only!
                  • May 2002
                  • 19422
                  #5
                  Originally posted by sextoyking
                  Hi Escort,

                  if you don't get that "almighty" 6 digit approval code, the order is 99.9% no good

                  With product sales, if it's a straight decline, or a decline because you decline for no match on avs (zip + add), have your CS people call / email the customer. alot of times they put in a bad zip / add, or the wrong exp. date, cvv2 info, etc.

                  Our admin people get declines every days and usually by the end of that day or the next day they have contacted everyone and got correct info on over 50% of the declines. It's worth it if the order looks valid..

                  peace

                  Todd
                  good idea thanks!!!

                  Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING

                  Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts

                  ICQ# 158802076

                    Comment

                    • NETbilling
                      Confirmed User
                      • Jan 2002
                      • 8598
                      #6
                      Originally posted by sextoyking
                      Hi Escort,

                      if you don't get that "almighty" 6 digit approval code, the order is 99.9% no good

                      With product sales, if it's a straight decline, or a decline because you decline for no match on avs (zip + add), have your CS people call / email the customer. alot of times they put in a bad zip / add, or the wrong exp. date, cvv2 info, etc.

                      Our admin people get declines every days and usually by the end of that day or the next day they have contacted everyone and got correct info on over 50% of the declines. It's worth it if the order looks valid..

                      peace

                      Todd
                      Hi Todd,

                      That is a great idea and our system covers most of that by letting the customer know if their expiration date was invalid or if they entered wrong address or cvv2 info and let's them correct it on the purchase page.

                      Mitch


                      Mitch Farber
                      CEO - NETbilling, Inc.
                      Email / Phone: 888-357-8166 / 661-252-2456
                      Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                        Comment

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