Ibill freezing our reserves

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  • Shoplifter
    Richest man in Babylon
    • Jan 2002
    • 5867
    #1

    Ibill freezing our reserves

    Just got an email that Ibill is freezing ALL of our reserves because we may have been over 1% chargebacks on Mastercard sometime in the last six months.

    We have no idea if this is the case or not, as it is not possible to get a chargeback report from the CMI. I cannot believe we are over 1%

    Now I guess it is apparent why the terms of the agreement with Mastercard are being announced in forum ather than by email.
    I Like Blondes
    Tags: None
    • mrudolf
      Confirmed User
      • Dec 2001
      • 108
      #2
      In CMI is

      Profitability Report for Reseller Credit Card Subscription Sales

      where you can check your CB ratio, but I think is for all cards together.

        Comment

        • adonis
          Confirmed User
          • Oct 2002
          • 231
          #3
          Same here.. see my thread
          http://www.gofuckyourself.com/showth...hreadid=155100

          I don't think we're over 1% neither...
          Are you on Ibill USA or EU?

            Comment

            • Shoplifter
              Richest man in Babylon
              • Jan 2002
              • 5867
              #4
              The only time we were over 1% was October 2002. This is outside of the period they mention in the email which is from December 2002 to the present.
              Last edited by Shoplifter; 07-21-2003, 11:00 AM.
              I Like Blondes

                Comment

                • KRL
                  Entrepreneur
                  • Oct 2002
                  • 31429
                  #5
                  Its gonna be a long cold winter for webmasters this year.

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                    Comment

                    • Calvinguy
                      Confirmed User
                      • Oct 2002
                      • 1752
                      #6
                      Got the mail too... its not only the reserves they keep. Its the entire payout scheduled for 7/21. Wonder if its time to use the backup processor?

                        Comment

                        • silent
                          Registered User
                          • Nov 2002
                          • 68
                          #7
                          We got the same email.We have never reached 1 percent chargeback ratio.The funniest thing is this frozen holdbacks caused from mastercard chargebacks, but ibill freeze visa and mastercard holdbacks together.

                          This is weird because we even don't know anything about mastercard regulations yet.
                          I am worried about ibills last double rebills.

                            Comment

                            • rowan
                              Too lazy to set a custom title
                              • Mar 2002
                              • 17393
                              #8
                              I don't even need to say it, but this is sure starting to sound like another major fuckup.

                                Comment

                                • Shoplifter
                                  Richest man in Babylon
                                  • Jan 2002
                                  • 5867
                                  #9
                                  Originally posted by Calvinguy
                                  Got the mail too... its not only the reserves they keep. Its the entire payout scheduled for 7/21. Wonder if its time to use the backup processor?
                                  The text of the email is just the reserves. Although we have not got our wire:

                                  "Correspondingly, this has resulted in our European processor and acquiring bank holding all your credit card reserves and, accordingly, we must suspend your entire credit card reserve payout scheduled for Monday, July 21, 2003."
                                  Last edited by Shoplifter; 07-21-2003, 11:17 AM.
                                  I Like Blondes

                                    Comment

                                    • Mr.Fiction
                                      Confirmed User
                                      • Feb 2002
                                      • 9484
                                      #10
                                      Has anyone posted the actual email or the exact wording?

                                      Are they saying that Matercard is making them do it or are they doing it because they are afraid of what might happen? What is the specific reason for what they are doing?
                                      Don't be lazy, protect free speech: ACLU | Free Speech Coalition | EFF | IMPA

                                        Comment

                                        • Calvinguy
                                          Confirmed User
                                          • Oct 2002
                                          • 1752
                                          #11
                                          Can you see a wire-number in the "List Valid Check Dates/Check Numbers" ? I see a wire number but have not received any money yet.

                                            Comment

                                            • Shoplifter
                                              Richest man in Babylon
                                              • Jan 2002
                                              • 5867
                                              #12
                                              Originally posted by Calvinguy
                                              Can you see a wire-number in the "List Valid Check Dates/Check Numbers" ? I see a wire number but have not received any money yet.

                                              Got my wire, minus the reserves.

                                              This whole mess has to be in regards to the new Mastercard solution. I am sure that we will be filled in as to what has happened, somewhat retroactively, during the forum on Wednesday.
                                              I Like Blondes

                                                Comment

                                                • funkmaster
                                                  So Fucking Banned
                                                  • Sep 2001
                                                  • 7938
                                                  #13
                                                  ... want me to play some music ?

                                                    Comment

                                                    • iBill Communications
                                                      Registered User
                                                      • May 2003
                                                      • 24
                                                      #14
                                                      This issue only applies to EU clients who are out of compliance related to MasterCard chargeback ratios and affects a limited number of clients. If you received this e-mail, please contact us for more information at 954-363-4931 or email [email protected].

                                                        Comment

                                                        • freeones
                                                          Confirmed User
                                                          • Jul 2001
                                                          • 3406
                                                          #15
                                                          Does this affect affiliates too ?

                                                          The new FreeOnes! - AdultFilmStarContent - BabeGalleries and much more! - 1Strike Movies and much more! All powered by Xpressa

                                                            Comment

                                                            • quiet
                                                              we'll miss you our friend. RIP
                                                              • Sep 2001
                                                              • 25115
                                                              #16
                                                              just got your email shoplifter. sounds like they are applying the MC 1% ratio *retroactively* back 6 months. talk about changing the rules after the fact.
                                                              we'll miss you our friend. RIP

                                                                Comment

                                                                • FlyingIguana
                                                                  aspiring banker
                                                                  • Mar 2002
                                                                  • 10870
                                                                  #17
                                                                  remember to lube up

                                                                    Comment

                                                                    • Snake Doctor
                                                                      I'm Lenny2 Bitch
                                                                      • Mar 2001
                                                                      • 13449
                                                                      #18
                                                                      Originally posted by iBill Communications
                                                                      This issue only applies to EU clients who are out of compliance related to MasterCard chargeback ratios and affects a limited number of clients. If you received this e-mail, please contact us for more information at 954-363-4931 or email [email protected].
                                                                      Your name is an oxymoron
                                                                      sig too big

                                                                        Comment

                                                                        • thetrog
                                                                          Confirmed User
                                                                          • Jun 2003
                                                                          • 157
                                                                          #19
                                                                          Originally posted by KRL
                                                                          Its gonna be a long cold winter for webmasters this year.
                                                                          No kidding.

                                                                          Between this, the Acacia bullshit, and the Visa/MC situation, the biz ain't much fun anymore.

                                                                            Comment

                                                                            • lexr
                                                                              Confirmed User
                                                                              • Jul 2003
                                                                              • 428
                                                                              #20
                                                                              Perhaps time is coming for adult webmasters and content producers to band together and form some sort of organization that supports the industry (not necessarily a union, since I'm not entirely sure that's even possible). We definitely need to be able to fight back in regards to unfair practice.

                                                                              "Prepare for a bitter harvest. Winter has come at last." --Arnold Schwarzenegger, Batman & Robin, 1997.
                                                                              Amateur content producer. Professional complainer.

                                                                              Sig space for rent!

                                                                                Comment

                                                                                • Interlude
                                                                                  Confirmed User
                                                                                  • Feb 2001
                                                                                  • 1147
                                                                                  #21
                                                                                  Originally posted by Lenny2
                                                                                  Your name is an oxymoron
                                                                                  lol

                                                                                    Comment

                                                                                    • AdultKing
                                                                                      Raise Your Weapon
                                                                                      • Jun 2003
                                                                                      • 15601
                                                                                      #22
                                                                                      To all iBill clients, take a deep breath and one step back.

                                                                                      You have had problems with CMI for years, inaccurate reporting from time to time, a little check box taking donations without your permission on signup forms, poor client services, no effective support, delayed/missing/owed payments, rebilling issues and now frozen funds.

                                                                                      What exactly do iBill need to do to you for you to see what this company is really like ?
                                                                                      Last edited by AdultKing; 07-21-2003, 05:00 PM.

                                                                                        Comment

                                                                                        • Tipsy
                                                                                          Confirmed User
                                                                                          • Jul 2001
                                                                                          • 6989
                                                                                          #23
                                                                                          Originally posted by Lenny2


                                                                                          Your name is an oxymoron
                                                                                          Ignorance is never bliss.

                                                                                            Comment

                                                                                            • Shoplifter
                                                                                              Richest man in Babylon
                                                                                              • Jan 2002
                                                                                              • 5867
                                                                                              #24
                                                                                              We called in two times today and got two slightly different versions of what is going on.

                                                                                              The first was that this would be the only withholding, and that it affects EU merchants only who have been over 1% in the past 6 months.

                                                                                              The second was that there would be a withholding every month from now on in which the merchant was over 1% at sometime in the previous six months.

                                                                                              The money is held until the account is closed, so basically it is kissed goodbye.

                                                                                              We had two months where we went to 1.2% in the past six and thought we would be totally compliant as we were below 2% and preparing for 1% in October.

                                                                                              Ibill, what is the story? Why was there no notice of this?
                                                                                              I Like Blondes

                                                                                                Comment

                                                                                                • Kimmykim
                                                                                                  bitchslapping zebras!!!!!
                                                                                                  • Jun 2001
                                                                                                  • 16015
                                                                                                  #25
                                                                                                  Mastercard has been at 1% for quite some time, only Visa goes into October with their changes.

                                                                                                    Comment

                                                                                                    • jennycards
                                                                                                      Confirmed User
                                                                                                      • Feb 2002
                                                                                                      • 1124
                                                                                                      #26
                                                                                                      1) Got the same mail

                                                                                                      2) I had 3 (THREE!) chargebacks in the whole period of Dec. to May

                                                                                                      3) According to my 7/19 statement the reserve was applied anyhow

                                                                                                      Strange.
                                                                                                      Make Money with true niche programs like Adult ECards - Pantyhose Fetish - Men in Pantyhose

                                                                                                        Comment

                                                                                                        • Carrie
                                                                                                          Confirmed User
                                                                                                          • Apr 2002
                                                                                                          • 3162
                                                                                                          #27
                                                                                                          Originally posted by OzMedia
                                                                                                          What exactly do iBill need to do to you for you to see what this company is really like ?
                                                                                                          I've often wondered the same thing.
                                                                                                          I think the only answer would be if iBill were to come to their house and wrap chains around it, bar entry to it, and post guards all the way around the thing with a big sign saying "now owned by iBill".
                                                                                                          Then maybe they'd get pissed enough to change processors.

                                                                                                            Comment

                                                                                                            • xxweekxx
                                                                                                              Confirmed User
                                                                                                              • Oct 2002
                                                                                                              • 6780
                                                                                                              #28
                                                                                                              Originally posted by Lenny2


                                                                                                              Your name is an oxymoron

                                                                                                              HAHAHAHAH
                                                                                                              _________________
                                                                                                              I am the best

                                                                                                                Comment

                                                                                                                • geps
                                                                                                                  Confirmed User
                                                                                                                  • Feb 2003
                                                                                                                  • 196
                                                                                                                  #29
                                                                                                                  www.ccbill.com
                                                                                                                  www.glo-bill.com

                                                                                                                  not too hard to type.. amazing companies...
                                                                                                                  Brazilian Content Producer
                                                                                                                  ICQ: 64788331
                                                                                                                  In the biz since 2001

                                                                                                                    Comment

                                                                                                                    • Zprogramz
                                                                                                                      Confirmed User
                                                                                                                      • Apr 2003
                                                                                                                      • 1360
                                                                                                                      #30
                                                                                                                      Originally posted by Carrie


                                                                                                                      I've often wondered the same thing.
                                                                                                                      I think the only answer would be if iBill were to come to their house and wrap chains around it, bar entry to it, and post guards all the way around the thing with a big sign saying "now owned by iBill".
                                                                                                                      Then maybe they'd get pissed enough to change processors.
                                                                                                                      No doubt. Ibill has fucked you guys over so many times and you stick with them why? Get a merchant account and do it right! We learned our lesson awhile ago.

                                                                                                                      Z

                                                                                                                        Comment

                                                                                                                        • wig
                                                                                                                          Confirmed User
                                                                                                                          • Feb 2002
                                                                                                                          • 708
                                                                                                                          #31
                                                                                                                          At least do yourselves a favor and separate your ACH processing from the risk of 3rd party Credit Card processing.
                                                                                                                          Credit Card and ACH Processing

                                                                                                                            Comment

                                                                                                                            • Dragon Bucks
                                                                                                                              Registered User
                                                                                                                              • Apr 2003
                                                                                                                              • 39
                                                                                                                              #32
                                                                                                                              All the CC bullshit makes me very happy I use dialers the most.

                                                                                                                              I know they had their bad days too. It's just good to have something to fall back on in these crazy CC times.
                                                                                                                              SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

                                                                                                                                Comment

                                                                                                                                • Shoplifter
                                                                                                                                  Richest man in Babylon
                                                                                                                                  • Jan 2002
                                                                                                                                  • 5867
                                                                                                                                  #33
                                                                                                                                  Does anyone have any word from Ibill if they will continue to freeze reserve payouts? We still have no word here.
                                                                                                                                  I Like Blondes

                                                                                                                                    Comment

                                                                                                                                    • Joe Average
                                                                                                                                      Confirmed User
                                                                                                                                      • Jul 2003
                                                                                                                                      • 785
                                                                                                                                      #34
                                                                                                                                      Originally posted by geps
                                                                                                                                      www.ccbill.com
                                                                                                                                      www.glo-bill.com

                                                                                                                                      not too hard to type.. amazing companies...
                                                                                                                                      I used to get high on life but then I built up a tolerance.

                                                                                                                                        Comment

                                                                                                                                        • skitten
                                                                                                                                          Confirmed User
                                                                                                                                          • Jul 2003
                                                                                                                                          • 217
                                                                                                                                          #35
                                                                                                                                          Originally posted by geps
                                                                                                                                          www.ccbill.com
                                                                                                                                          www.glo-bill.com

                                                                                                                                          not too hard to type.. amazing companies...
                                                                                                                                          Globill? Ummm...I think you may have missed some important
                                                                                                                                          news over the past two weeks: GLOBILL IS GONE - ALONG WITH FIVE WEEKS WORTH OF CHECKS PLUS OUR RESERVE....

                                                                                                                                            Comment

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