To me, registrar downtime is unacceptable. ICANN requires strict backup and contingency plans on the registrars to prevent issues just like this and when we pay $8-35 per year to simply ensure routing, I expect them up 24/7. At the hosting level I can accept some downtime, but at the registrar level I would transfer out.
For a company that I know pays very close attention to customer service and satisfaction, it was surprising to not even see a courtesy e-mail about it and an apology at least. I imagine their legal counsel said no to that though. I guess they just hoped nobody would notice.
Well I can't really comment on that as I havent had enough experience with Godaddy to judge it (apart from one bad experience) but id rather go with a company that charges more and admits it like Dotster.
A company that focusses on making and keeping things working and has a business model thats solid enough to keep em around when the pressure is on. This business has seen to many examples of companies who want to pander to clients on pricing, only to turn around later and say they cant support those prices any more.
Mind you, I still reckon Dotster should drop their reg prices for dot com to around $12.
"In a Time of Universal Deceit, Telling the Truth is a Revolutionary Act." - George Orwell
Isnt DNS controlled at a higher level than the registrar? As in, my nameservers point to my site, etc. The GoDaddy outage should have only affected if I tried to buy a domain, if I had something hosted there, right?
Originally posted by OzMedia
Obviously anyone with sense manages their own nameservers, you'd be foolish to trust DNS to a third party IMHO.
No matter what you do online, there is probably a third party involved somewhere. Unless you own a hosting company and a bandwidth provider and everything else involved.
Something can always go wrong. When it does, make the bastards pay!
No matter what you do online, there is probably a third party involved somewhere. Unless you own a hosting company and a bandwidth provider and everything else involved.
Something can always go wrong. When it does, make the bastards pay!
Yes that's true , however most people with clue run their own name servers, on separate networks, in separate geographic locations. This way if one name server goes down you have the other to back you up.
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