Etiquite for reporting bad service

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  • FunForOne
    Confirmed User
    • Nov 2003
    • 8704
    #1

    Etiquite for reporting bad service

    What is the proper way to report a comany that hasn't fullfilled their service.

    I puchased something recently and it has not been delievered. (from someone on this board)

    I have tried on two occasions to contact customer service with no response.

    What do you consider an adequate attempt to contact and get an explanation before I post their name on this board?

    I dont want to ruin a name if there is a reasonable explanation, but I would sure mention their name if they provided good service.
    Tags: None
    • SABAI
      Confirmed User
      • Jan 2001
      • 2880
      #2
      have you tried the phone number if there is one?

        Comment

        • FunForOne
          Confirmed User
          • Nov 2003
          • 8704
          #3
          no phone number, just email, ICQ, and AIM.

            Comment

            • Gramps
              Confirmed User
              • Feb 2004
              • 168
              #4
              Do you know anyone else on the board that may have their phone number? Sometimes things happen or are forgotten.

                Comment

                • FunForOne
                  Confirmed User
                  • Nov 2003
                  • 8704
                  #5
                  Originally posted by Gramps
                  Do you know anyone else on the board that may have their phone number? Sometimes things happen or are forgotten.

                  Your right, I will try to wait and get an explanation since this is a first occurance.

                    Comment

                    • zentz
                      Confirmed User
                      • Nov 2003
                      • 8062
                      #6
                      icq sounds proper way to me
                      Programs that owe me money ---- Epassporte.com ~ $2700 | Protraffic.com ~ $2600 | XonDemand.com ~ $3000

                      Email: [email protected]

                        Comment

                        • FunForOne
                          Confirmed User
                          • Nov 2003
                          • 8704
                          #7
                          Just got a response with a good explanation!

                            Comment

                            • FunForOne
                              Confirmed User
                              • Nov 2003
                              • 8704
                              #8
                              UPDATE

                              Still no service and not answering messages.

                              Tommorrow, I will blow this company up on this and all message boards unless I get a refund.

                                Comment

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