Yes I have the check number.
I usually got the wire the same day or the day after. I wondered as this is the 3rd day (also seeing that there's a problem with EU bank)
Originally posted by adonis Yes I have the check number.
I usually got the wire the same day or the day after. I wondered as this is the 3rd day (also seeing that there's a problem with EU bank)
My wire showed up yesterday(20) in the CMI even as the statement says the 5/19.
I've now cancelled my account. They keep promising to send the funds I earned before I cancelled, but they never do. Every time I write / phone, I am passed to a different person who doesn't know anything.
My (ex) account manager has confirmed I didn't do anything wrong and that I will be paid the money. But when?
Last month I posted on here regarding my non payment and they found that (after many emails and phone calls) they had payed my wire into the wrong account ! (their fault not mine)
This month I have yet again not been paid yet, I thought it was the same error (and it might be I guess) but now that other EU webmasters haven't been paid it looks a bit more serious
They really are a crap company - I emailed the director that helped me last time and wmservice@ibill & my account manager and as per usual I've heard fuck all from all of them.
iBill are shit, their accounts department hasn't got a fucking clue, but the worst crime is not answering emails and giving you wrong info when you call
Does anyone know anyone at iBill who actually helps and gets things sorted? I could really do with talking to someone there but I never find anyone who will help.
Originally posted by CashAddict Does anyone know anyone at iBill who actually helps and gets things sorted? I could really do with talking to someone there but I never find anyone who will help.
You should call your account rep. The regular support sucks and they give you 10 different answers
Usually I'd agree but it was my account rep who caused the problem in the first place!
I asked him to let me know what the procedure would be if I wanted to close my account. Instead of telling me, he closed the account straight away. My funds are therefore frozen for six months and I've lost all rebills too.
I've phoned him, e-mailed him, icqed him... no reply. I've tried other people but they just pass me back to his voicemail.
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