Quote:
Originally posted by Nathan
Brad,
did you also hear that they are VERY likely to move it all back to the states because 90% of the people that called their support complained about it later because of not understanding half of what was said?
Outsourcing internal people might be a good idea, for example programmers and the like. But SUPPORT to india? To have them actually talk to your clients? I would never suggest that.
|
Indian people are usually far more fluent in English than the average American.