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I've cancelled my account with them, and this is just another example of why I was totally right to do so - I too got the email today telling me I was above their limits (I am below 1% using their own reports !).
EU is 2.5% I'm sure of it - and even if they are changing it to 1% I am *still* below it.
Their accounts department is full of morons and fuckwits.
First they hold the reserve for months on end throughout the year and now they pull this stunt.
Wankers
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