What Billing Company/Processor do you prefer?

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  • Chris Mallick
    Confirmed User
    • Jan 2002
    • 679
    #51
    Originally posted by Elephant_Gut


    aren't you the ceo of the same Epoch that just recently got fined $5.6 million by Mastercard?!?

    Hee. Hee. People in glass houses should not throw stones.

    No. That would be Mr. John Perry, CEO of Intercept Payment Solutions (formerly iBill). I feel bad for him, iBill, their clients and the industry,as it hurts us all. You should share that view to, imo.

    So while I am not in a glass house, I still don't throw stones, asshole.

    Oh, I'm sorry. Was that unprofessional too?

    Chris Mallick
    [email protected]

      Comment

      • Elephant_Gut
        Registered User
        • Oct 2002
        • 70
        #52
        Originally posted by Chris Mallick


        No. That would be Mr. John Perry, CEO of Intercept Payment Solutions (formerly iBill). I feel bad for him, iBill, their clients and the industry,as it hurts us all. You should share that view to, imo.

        So while I am not in a glass house, I still don't throw stones, asshole.

        Oh, I'm sorry. Was that unprofessional too?

        You have got to be the most unprofessional CEO I have ever seen. My original post was meant somewhat in jest but given your attitude you can count me out from ever moving any business to Epoch. And if you want to say that you don't need or want my business, that's cool. Why don't you alienate more potential customers while you are at it? Moron.

        And you are full of shit about Mastercard. Maybe I got the figure wrong but there was a post on this very board just a few days ago how Paycom (that's you isn't it?) got fined by Mastercard and passed those fines on to some of your clients. Do you wanna own up to that or pretend it never happened?!?
        Elephant Gut
        Yes I got a big Gut
        Now Screw off!

          Comment

          • gruffy
            So Fucking Banned
            • Feb 2003
            • 776
            #53
            Originally posted by GoGoBar
            Yes, CCBill if you're in this for the long term

            CCBill hands down. You will get an army of affiliates who love you too.

              Comment

              • Nosmo King
                Registered User
                • Mar 2003
                • 33
                #54
                i'm an admitted newbie and am considering a processor. Been following this thread with interest.


                Do the ceo of the large billing companies often post to this board?

                  Comment

                  • alias
                    aliasx
                    • Apr 2001
                    • 19010
                    #55
                    Originally posted by Nosmo King
                    i'm an admitted newbie and am considering a processor. Been following this thread with interest.


                    Do the ceo of the large billing companies often post to this board?
                    yes, Go Fuck Yourself.
                    https://porncorporation.com

                      Comment

                      • Nosmo King
                        Registered User
                        • Mar 2003
                        • 33
                        #56
                        Originally posted by alias


                        yes, Go Fuck Yourself.
                        I like it here already!

                          Comment

                          • Libertine
                            sex dwarf
                            • May 2002
                            • 17860
                            #57
                            Originally posted by Cindyff


                            If you don't use Epoch its your loss not theirs
                            Just curious - how is missing out on business exactly not their loss?

                            (btw, those really were some unprofessional posts that may well have scared away some potential customers)
                            /(bb|[^b]{2})/

                              Comment

                              • ozzymandius
                                Confirmed User
                                • Apr 2002
                                • 111
                                #58
                                Originally posted by punkworld


                                Just curious - how is missing out on business exactly not their loss?

                                (btw, those really were some unprofessional posts that may well have scared away some potential customers)
                                No kidding. I think ceo Mallick of Epoch needs to take some training classes in customer relations. Pretty retarded responses...

                                  Comment

                                  • Cindyff
                                    Confirmed User
                                    • Sep 2002
                                    • 1187
                                    #59
                                    Originally posted by punkworld


                                    Just curious - how is missing out on business exactly not their loss?

                                    (btw, those really were some unprofessional posts that may well have scared away some potential customers)
                                    Let me explain, our company has used every billing company that has existed since we started seven years ago. Epoch has provided excellent professional support when ever we have needed it. Payouts that arrive in a timely fashion and a suite of tools to help us make much more money than ever before. Their innovative approach to adult web billing far surpasses anyone else, take Epassporte for example, with the exception of CCbill no other company comes close to being able to provide a fraction of this and if webmasters think tech and client support are not important wait until you have a few thousand members and the problems start to roll in " i forgot my membership info" "which site did i join" what's my fucking name"

                                    If you don't have a billing company that can provide excellent support like Epoch then it is your loss. You will lose time and possible members. I used to spend 10-12 hours each and every week on the phone to IBILL sorting out problems. With Epoch i call once a week just to shoot the shit with Amparo our rep.

                                    I would much rather have Chris tell me like it is than have Ibill ignore my e-mails for 6 months at a time.
                                    One thing Ibill will never do is call you an asshole and that's because you can never get to talk to any of them. Its you choice no one forces you to use any processor but we have 5 sites and haven't had a single problem that hasn't been fix within an hour. And our recurring billing has increased 25% since dropping Ibill 9 months ago.

                                    Cindy xx

                                      Comment

                                      • Cindyff
                                        Confirmed User
                                        • Sep 2002
                                        • 1187
                                        #60

                                          Comment

                                          • johnboob
                                            Registered User
                                            • Apr 2003
                                            • 19
                                            #61
                                            My vote goes for Ibill
                                            Dura lex, sed lex

                                              Comment

                                              • Cindyff
                                                Confirmed User
                                                • Sep 2002
                                                • 1187
                                                #62
                                                I hope you will be very happy together, if you join IBill you will double the # of clients they have.

                                                Cindy

                                                  Comment

                                                  • Cogitator
                                                    Confirmed User
                                                    • Feb 2002
                                                    • 672
                                                    #63
                                                    iBill.....NOT!!!!!!
                                                    - this space intentionally left blank -

                                                      Comment

                                                      • Chris Mallick
                                                        Confirmed User
                                                        • Jan 2002
                                                        • 679
                                                        #64
                                                        Originally posted by Elephant_Gut



                                                        You have got to be the most unprofessional CEO I have ever seen. My original post was meant somewhat in jest but given your attitude you can count me out from ever moving any business to Epoch. And if you want to say that you don't need or want my business, that's cool. Why don't you alienate more potential customers while you are at it? Moron.

                                                        And you are full of shit about Mastercard. Maybe I got the figure wrong but there was a post on this very board just a few days ago how Paycom (that's you isn't it?) got fined by Mastercard and passed those fines on to some of your clients. Do you wanna own up to that or pretend it never happened?!?
                                                        ??Somewhat in jest??? I doubt it. I am not trying to be unprofessional by disagreeing with your position. But I am not going to sit back and say ?Pretty please don?t lie about our company.? I tell it like it is, as this is my right. I am not trying to impress anyone or offend anyone; just being honest. If I think someone is an asshole, I say it. If I am wrong or later discover I am wrong I say that too.

                                                        Next, I do not know what post you are referring to ?a few days ago? about a MasterCard fine for Paycom. And yes, that is our company, brand name EPOCH. I do know that the exact figure you posted was an iBill fine by MasterCard. At least that is what they said to the SEC in their filing and on their public investor conference call.

                                                        Chris Mallick
                                                        [email protected]

                                                          Comment

                                                          • CX*
                                                            Confirmed User
                                                            • Apr 2003
                                                            • 147
                                                            #65
                                                            Hello to the reps of Epoch.
                                                            In the past 6 months I have contacted your sales dept via phone, your online form and email .. the first time to get a second merchant account. I was initially contacted and then ingnored for about 1 month of emails and phone calls to my sales person.

                                                            I was then contacted again by this person with a contact to get a second merchant account and then heard nothing back again.

                                                            Just two weeks ago i sent in a request to get information about your 3rd party billing.. and I havnt heard anything at all.

                                                            I wish I would have known this was the place to find you guys..

                                                            Can you message me with your rates and info on 3rd party and such.. i no longer need a second merchant account.

                                                            Thanks
                                                            Colette
                                                            CX Productions

                                                              Comment

                                                              • Resolute
                                                                Confirmed User
                                                                • Feb 2003
                                                                • 1143
                                                                #66
                                                                They are all as much hassles as the other.

                                                                Some have good things going for them and some have bad.

                                                                Try Verotel.

                                                                [email protected]
                                                                ICQ 325624405

                                                                  Comment

                                                                  • Kimmykim
                                                                    bitchslapping zebras!!!!!
                                                                    • Jun 2001
                                                                    • 16015
                                                                    #67
                                                                    Interestingly enough, if there was one processor that could be all things to all people, that is what we would have - ONE PROCESSOR.

                                                                    As I said initially in this thread, I would suggest that you deal with a processor who does business in your region and is fully compliant with either Visa US or Visa International for the transactions they handle.

                                                                    Cutting corners or trying to beat the Visa rules is really not in your best interest, since Visa can and probably will start terminating people on a case by case basis for these tricks.

                                                                      Comment

                                                                      • ozzymandius
                                                                        Confirmed User
                                                                        • Apr 2002
                                                                        • 111
                                                                        #68
                                                                        Originally posted by Resolute
                                                                        They are all as much hassles as the other.

                                                                        Some have good things going for them and some have bad.

                                                                        Try Verotel.
                                                                        I second the motion for Verotel. I would add Glo-bill to that list.

                                                                        Forget iBill and Websitebilling (if you wanna get paid).

                                                                        CCbill is okay but I won't forget how they, along with iBill and Epoch tried a little price-fixing back in October when the visa "fees" came out. Initially all three of these companies said the fee was $750 (it's actually $500), nonrefundable blah blah blah. But when Verotel, globill, probilling, globosale and couple of other billers said they had no fees, all of a sudden CCBill came back the next week and offered to refund the $750! I do give them credit for at least reversing themselves on that but they deserve a little spanking for trying to initially gouge people with the fees. Not too sure if Epoch refunds the fees but I wouldn't use them in any case given what I see of their public relations. But that's just my opinion, your mileage may vary!

                                                                          Comment

                                                                          • Kimmykim
                                                                            bitchslapping zebras!!!!!
                                                                            • Jun 2001
                                                                            • 16015
                                                                            #69
                                                                            ozzymandius, you arent the sharpest knife in the drawer now, are you?

                                                                              Comment

                                                                              • Chris Mallick
                                                                                Confirmed User
                                                                                • Jan 2002
                                                                                • 679
                                                                                #70
                                                                                Originally posted by CX*
                                                                                Hello to the reps of Epoch.
                                                                                In the past 6 months I have contacted your sales dept via phone, your online form and email .. the first time to get a second merchant account. I was initially contacted and then ingnored for about 1 month of emails and phone calls to my sales person.

                                                                                I was then contacted again by this person with a contact to get a second merchant account and then heard nothing back again.

                                                                                Just two weeks ago i sent in a request to get information about your 3rd party billing.. and I havnt heard anything at all.

                                                                                I wish I would have known this was the place to find you guys..

                                                                                Can you message me with your rates and info on 3rd party and such.. i no longer need a second merchant account.

                                                                                Thanks
                                                                                Colette
                                                                                CX Productions
                                                                                Please email [email protected]
                                                                                She will take care of you.
                                                                                Sorry for any delays.
                                                                                C

                                                                                Chris Mallick
                                                                                [email protected]

                                                                                  Comment

                                                                                  • wimpy
                                                                                    Confirmed User
                                                                                    • Jan 2003
                                                                                    • 607
                                                                                    #71
                                                                                    I've used epoch and ccbill 3rd party. It's hard to say for sure, but I'll guess that Epoch pays slightly larger checks overall given the same traffic, same product, ect.

                                                                                    However, in the past - maybe 2 years ago? - Epoch stopped paying checks for several weeks (seemed like several months). Hasn't happened in a while, but it has happened. There have been one or two smaller payment delays (about a week or so) also, I am pretty sure. That's some scarey shit.

                                                                                    CCBill has never paid a day late that I know of. That's important.

                                                                                    CCBill was a fucking nightmare to integrate with our affil tracking system. I spent thou$ands on programmmers, etc, while we got jerked around by CCBill tech support, who were completely fucking clueless. "Yes we can do that, sign up with us, wait, can we do that? shit, I don't know, let me check, yeah, that's built in but it's secret and no one knows how to work it, fuck, I don't know who did you speak with?...." That went on for weeks. My sense of CCBill is that they are great for your basic adult site, but if you are doing any custom tracking, like in-house affiliate tracking, then forget them.

                                                                                    Epoch, otoh, was trivial to integrate. Every aspect of the sale was easily passed to Epoch (product, affid, etc), and they post back seamlessly, absolutely trivial. After we dumped CCBill for Epoch we were up and running in a couple of days, and most of that time was spent ripping CCBill out of our site.

                                                                                    Summary
                                                                                    For basic site: CCBill.
                                                                                    For complex site: Epoch, but I think it wise to use your own merchant account.
                                                                                    Fyodor Dostoyevsky wrote: "Every man has reminiscences which he would not tell to everyone but only his friends. He has other matters in his mind which he would not reveal even to his friends, but only to himself, and that in secret. But there are other things which a man is afraid to tell even to himself, and every decent man has a number of such things stored away in his mind."

                                                                                    icq 8243657

                                                                                      Comment

                                                                                      • RichMan
                                                                                        Registered User
                                                                                        • Apr 2003
                                                                                        • 48
                                                                                        #72
                                                                                        Originally posted by Kimmykim
                                                                                        Interestingly enough, if there was one processor that could be all things to all people, that is what we would have - ONE PROCESSOR.

                                                                                        As I said initially in this thread, I would suggest that you deal with a processor who does business in your region and is fully compliant with either Visa US or Visa International for the transactions they handle.

                                                                                        Cutting corners or trying to beat the Visa rules is really not in your best interest, since Visa can and probably will start terminating people on a case by case basis for these tricks.
                                                                                        Once again you ALL are awesome! I did not realize the response I was going to get on this board. As you can see I?m new to this board and this community astounds me. I really appreciate all of your input and for taking the time to help a fellow Webmaster out! Sorry if I caused a couple of flames, did not mean to. Kimmykim I have been reading lots of your posts on GFY your very insightful, just wanted to let you know you bring a lot to GFY, as well as everyone else in here. I?m truly amazed in all the great information that is floating around in here. Once again thanks for all the input?and Happy Easter!
                                                                                        www.madnesspictures.com

                                                                                          Comment

                                                                                          • awu
                                                                                            Confirmed User
                                                                                            • Apr 2002
                                                                                            • 228
                                                                                            #73
                                                                                            I use AC Pay and Globill and they both work well for me.

                                                                                              Comment

                                                                                              • NETbilling
                                                                                                Confirmed User
                                                                                                • Jan 2002
                                                                                                • 8598
                                                                                                #74
                                                                                                Hi Richard,

                                                                                                Did you have a chance to call our sales department and demo our admin, shopping cart system, and direct mode system for VOD? If not, please contact me and we can show you everything on Monday. I'm sure you will be pleasantly surprised and our service and rates.

                                                                                                Thank You, Mitch Farber

                                                                                                888-357-8166
                                                                                                ICQ#: 117496436
                                                                                                Email: [email protected]


                                                                                                Mitch Farber
                                                                                                CEO - NETbilling, Inc.
                                                                                                Email / Phone: 888-357-8166 / 661-252-2456
                                                                                                Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                                                                                                  Comment

                                                                                                  • inthestars
                                                                                                    Registered User
                                                                                                    • Sep 2002
                                                                                                    • 2021
                                                                                                    #75
                                                                                                    Verotel is very good.. see my sig

                                                                                                      Comment

                                                                                                      • NETbilling
                                                                                                        Confirmed User
                                                                                                        • Jan 2002
                                                                                                        • 8598
                                                                                                        #76
                                                                                                        Originally posted by Nosmo King
                                                                                                        i'm an admitted newbie and am considering a processor. Been following this thread with interest.


                                                                                                        Do the ceo of the large billing companies often post to this board?
                                                                                                        You will find Myself (The President of Netbilling) and Chris Mallick (The CEO of Epoch), as well as Rand and Corvett on this board very often as well as a few others.

                                                                                                        Do you have any questions we can help you with?

                                                                                                        Thank you, Mitch Farber


                                                                                                        Mitch Farber
                                                                                                        CEO - NETbilling, Inc.
                                                                                                        Email / Phone: 888-357-8166 / 661-252-2456
                                                                                                        Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                                                                                                          Comment

                                                                                                          • NETbilling
                                                                                                            Confirmed User
                                                                                                            • Jan 2002
                                                                                                            • 8598
                                                                                                            #77
                                                                                                            Originally posted by Cindyff


                                                                                                            Let me explain, our company has used every billing company that has existed since we started seven years ago.
                                                                                                            Hi Cindy,

                                                                                                            Have you worked with our company before?

                                                                                                            Mitch Farber


                                                                                                            Mitch Farber
                                                                                                            CEO - NETbilling, Inc.
                                                                                                            Email / Phone: 888-357-8166 / 661-252-2456
                                                                                                            Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                                                                                                              Comment

                                                                                                              • RichMan
                                                                                                                Registered User
                                                                                                                • Apr 2003
                                                                                                                • 48
                                                                                                                #78
                                                                                                                Originally posted by netbilling


                                                                                                                You will find Myself (The President of Netbilling) and Chris Mallick (The CEO of Epoch), as well as Rand and Corvett on this board very often as well as a few others.

                                                                                                                Do you have any questions we can help you with?

                                                                                                                Thank you, Mitch Farber
                                                                                                                Hello Mitch,

                                                                                                                We have meet several times. A matter of fact I still have your coffee mug on my desk. I used to work for Wicked Interactive. You were our very first processor. Lia my wife, say's to say hi. I just told her you answered my post. I thought you were just a Gateway? Are you a 3rd party processor now?

                                                                                                                Well anyhow, I'll give you a call Monday I would love to hear what you are offering now a days. Thanks again for answering my post.
                                                                                                                www.madnesspictures.com

                                                                                                                  Comment

                                                                                                                  • NETbilling
                                                                                                                    Confirmed User
                                                                                                                    • Jan 2002
                                                                                                                    • 8598
                                                                                                                    #79
                                                                                                                    Originally posted by RichMan


                                                                                                                    Hello Mitch,

                                                                                                                    We have meet several times. A matter of fact I still have your coffee mug on my desk. I used to work for Wicked Interactive. You were our very first processor. Lia my wife, say's to say hi. I just told her you answered my post. I thought you were just a Gateway? Are you a 3rd party processor now?

                                                                                                                    Well anyhow, I'll give you a call Monday I would love to hear what you are offering now a days. Thanks again for answering my post.
                                                                                                                    Hi Richard,

                                                                                                                    I do remember you and am looking forward to speaking with you on Monday. We should be able to take care of all of your needs. I have meetings in the morning until 11AM so please reach me after that. My direct line is: 661-252-2456 x1002.
                                                                                                                    Please tell Lia I said hello.



                                                                                                                    Thank you, Mitch


                                                                                                                    Mitch Farber
                                                                                                                    CEO - NETbilling, Inc.
                                                                                                                    Email / Phone: 888-357-8166 / 661-252-2456
                                                                                                                    Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                                                                                                                      Comment

                                                                                                                      • scooby doo as scooby does
                                                                                                                        Confirmed User
                                                                                                                        • Nov 2002
                                                                                                                        • 314
                                                                                                                        #80
                                                                                                                        Unlike the great Kimmykins I take exactly the opposite view of the VISA debacle. I think it's a pretty good pointer to the professionalism of these companies. They had months warning of this VISA thing, and as far as I can tell, IBill, CCBill & Epoch completely fucked it up. To add salt to the wounds, they then began to spread rumours about globill going out of business, being stripped of VISA etc. and tried to profit by price fixing the VISA fees. Basically they fucked their webmasters good.

                                                                                                                        My conclusion is that only one major processor, Globill, came out to that with any credit. (and lots of smaller processors, acpay, verotel etc.)

                                                                                                                        I also do not think there is any chance in the near future of a processing company having problems just because they do not use VISA US. It is true, VISA Asia, VISA Central etc. may well instigate the same rules eventually, but a company isn't classed as 'non-legit' as one idiot put it just because they don't use VISA US. Legality doesn't come into it, it's a trading rule. Nothing more, nothing less.

                                                                                                                        And to prove I'm not bias'ed *If* Globill are accepted AMEX with a false merchant category number as alleged. Then more fool them. Stupid, stupid, stupid.
                                                                                                                        Last edited by scooby doo as scooby does; 04-20-2003, 02:43 AM.
                                                                                                                        In 1904, Charles Newman-Berry connected two abacus's together using specially enhanced GrapeVine thus inventing the first Internet connection.

                                                                                                                        NEWMAN-BERRY CASH
                                                                                                                        Paying webmaster since 1904

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