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We have mailing lists to inform clients of planned outages, mind you, I can't really recall the last change that actually caused an outage other than a BGP flap.
If your parents ever told you "Save some money for a rainy day" - they were actually teaching you a valuable lesson that every business needs to take into account: Be prepared for the worst. We've always planned for the worst, incase it ever did happen, thankfully it never has. Doing so has gotten us to the point we are in today.
Speaking on your remark of doing maintenance on "1 server" shouldn't impact the rest - agreed. However, the changes I'm talking about are not on a server, they're on our core routers and switches, which indeed would impact all servers (I think the last headcount of our servers was somewhere near 700 in Halifax and about 200 in Peer1). The Peer1 space to us is very new, roughly about 1.5 months thus far. Considering we don't manage any of the routing for the Peer1 link, placing our webserver at Peer1 would most likely make more logical sense now and I'll make sure to tell the powers that be that it would indeed add credability to the domain name.
Thanks for your comments, let me know if you'd be up for the tours, the facilities and views of the Halifax harbour is fantastic.
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