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The domain is on RackShack because our helpdesk system is on that server. If a client wants to put in a helpdesk request because they didn't know about scheduled maintenance - or if there's a DDoS caused outage; it wouldn't do us or them any good not being able to reach the server now would it?
If you're in Eastern Canada, feel free to contact us and we'll kindly give you a tour of our facilities in Halifax. If you're in Montreal, we can also arrange for a tour of our space at Peer1.
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