Have iBill gone mad?

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  • BritishTwinks
    Confirmed User
    • Feb 2003
    • 357

    #1

    Have iBill gone mad?

    I just received an e-mail from them saying they are putting our rate up by 0.35% (0.19% for you guys in the US) and introducing chargeback fees and refund fees.

    Their scale for new business in Europe now reads:

    $0 - $9,999 --> 17.35%
    $10,000 - $24,999 --> 16.35%
    $25,000 - $49,999 --> 15.35%
    $50,000 and above --> 14.35%



    Time to get a new back up processor I think.

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  • KingK7
    Confirmed User
    • Jun 2002
    • 6372

    #2
    Originally posted by CashAddict

    Time to get a new back up processor I think.
    That, or go with another entirely.

    Comment

    • BritishTwinks
      Confirmed User
      • Feb 2003
      • 357

      #3
      Originally posted by KingK7


      That, or go with another entirely.
      What u mean?

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      • ZoiNk
        Confirmed User
        • Feb 2002
        • 2370

        #4
        Originally posted by CashAddict

        What u mean?
        They mean, drop ibill alltogether. There are a lot of processors out there. Let ibill keep doing your rebills, have someone else as primary and another as secondary to do the new sales. Need someone that processes outside the US, www.acpay.com is one that comes to mind, there are a 1/2 dozen more. Do searches for what ppl recommend.
        ZoiNk
        "People can have the Model T in any color - so long as it's black." - Henry Ford

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        • BritishTwinks
          Confirmed User
          • Feb 2003
          • 357

          #5
          Oh, we are dropping them completely. They're currently our secondary processor and I'm looking for a new secondary processor to replace them.

          (ACPay is based in London too, so we would have to pay local taxes if we used them - which rules that out... they seem pretty good apart from that though)

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          • Shoplifter
            Richest man in Babylon
            • Jan 2002
            • 5870

            #6
            ACPay looks very nice and we have been testing them for some time.

            However their affiliate system is not good. I would also say they are a tiny bit less likely to get the rebill as compared to Ibill.

            Even so they seem the only choice on my horizon to replace Ibill if that should be required.
            I Like Blondes

            Comment

            • DrewKole
              Confirmed User
              • Jul 2001
              • 5193

              #7
              Originally posted by Shoplifter
              ACPay looks very nice and we have been testing them for some time.

              However their affiliate system is not good. I would also say they are a tiny bit less likely to get the rebill as compared to Ibill.

              Even so they seem the only choice on my horizon to replace Ibill if that should be required.
              Everyone keeps saying that...

              Why are they less likely to get the rebill? Cuz its so fuckin easy to cancel or what?

              Comment

              • Alvaro
                Confirmed User
                • Nov 2001
                • 695

                #8
                acpay rocks indeed

                Comment

                • Shoplifter
                  Richest man in Babylon
                  • Jan 2002
                  • 5870

                  #9
                  Originally posted by DrewKole


                  Everyone keeps saying that...

                  Why are they less likely to get the rebill? Cuz its so fuckin easy to cancel or what?

                  I wish I knew why. I can only say what I see from my own stats.
                  I Like Blondes

                  Comment

                  • Va2k
                    I’m still alive barley.
                    • Oct 2001
                    • 10060

                    #10
                    acpay is kick ass but there famous words are its in the works the webmasters referal is ok but it sucks not seeing how many click throughs their support is great *shrugs*

                    Comment

                    • Shoplifter
                      Richest man in Babylon
                      • Jan 2002
                      • 5870

                      #11
                      Here is a description of what is wrong in my case with AC Pays affiliate tracking.

                      You have to build a very very linear and standard tour to transmit the affiliate variable to the join page. The variable has to be passed through EVERY link.

                      If you have any protected content, and the surfer is directed to a join page by a 401 error handler the variable is lost. Actually if anyone knows how to transmit the shtml variable through an apache error handler I would be grateful...But I don't think it is possible.
                      I Like Blondes

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                      • Elephant_Gut
                        Registered User
                        • Oct 2002
                        • 70

                        #12
                        Try Glo-bill. They rock in every possible way and I have moved my sites from iBill to Glo-bill a few months back and have been happy since.

                        Elephant Gut
                        Yes I got a big Gut
                        Now Screw off!

                        Comment

                        • Kohun
                          Confirmed User
                          • Mar 2003
                          • 274

                          #13
                          As for me ACPay much better in comparison with Globill. I have been using ACPay for 5 months.



                          Mark
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                          • GotGauge
                            Confirmed User
                            • Nov 2001
                            • 3072

                            #14
                            Chargeback Fees

                            The following fees will apply to all clients of iBill:

                            A $15.00 flat fee for all credit card chargeback transactions presented against your account for all credit card types (Visa, Master Card, American Express, Discover and JCB). The excess chargeback fee of 2.5% of total credit card sale transaction volume threshold will no longer apply.


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                            • SomeCreep
                              :glugglug
                              • Mar 2003
                              • 26118

                              #15
                              Originally posted by GotGauge
                              Chargeback Fees

                              The following fees will apply to all clients of iBill:

                              A $15.00 flat fee for all credit card chargeback transactions presented against your account for all credit card types (Visa, Master Card, American Express, Discover and JCB). The excess chargeback fee of 2.5% of total credit card sale transaction volume threshold will no longer apply.
                              if thats true, ibill sucks. How do they expect to stay competitive with other IPSPs pulling bullshit like that.

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                              • EscortBiz
                                Fuck Checks, CASH only!
                                • May 2002
                                • 19422

                                #16
                                Originally posted by SomeCreep


                                if thats true, ibill sucks. How do they expect to stay competitive with other IPSPs pulling bullshit like that.
                                makes ya wonder if other isps are about to annonce somethin

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                                • Sputter
                                  Registered User
                                  • Feb 2003
                                  • 61

                                  #17
                                  Ibill is still in business?

                                  Comment

                                  • BritishTwinks
                                    Confirmed User
                                    • Feb 2003
                                    • 357

                                    #18
                                    Originally posted by Sputter
                                    Ibill is still in business?
                                    LOL

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                                    • andi_germany
                                      Confirmed User
                                      • Oct 2002
                                      • 768

                                      #19
                                      Well most ISP's already have a chargeback fee besides the ones in the US. I guess it was all about the competition and the ISP's now see that this was bad for there money.
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