i'd like to know why people still use these dicks?
i know... even if most of their customer base doesn't frequent GFY and is privy to all of the prohosters-hatred that circulates here, you would think the often and extended downtimes would thin out their customer base pretty quickly... 10 hour downtimes due to hardware issues are inexcusable in this industry. hell, on saturday no less..
...promise her a defamation, tell her where the rain will fall..
This is odd stuff. I know nothing about Prohosters but I do know this. The purpose of a RAID array is to stay up after a drive failure, rebuilding is done in the backround. It is hard to believe they only have one drive array holding all their web sites.
Originally posted by Probono This is odd stuff. I know nothing about Prohosters but I do know this. The purpose of a RAID array is to stay up after a drive failure, rebuilding is done in the backround. It is hard to believe they only have one drive array holding all their web sites.
That's true... I'm sitting in front of an el-cheap-o ($250) IDE 2 drive RAID right now at my PC, and it has *zero* downtime. I can't believe a hosting company can't do at *least* that. Sounds like a complete bullshit excuse. My guess is that they have one hard drive for the whole damn thing, and they're busily restoring the backup right now. What a nightmare! Do people actually PAY them money for that??
If you have anything on Water, might want to check your sites. About half of mine are intact, the other half have been restored to the AUGUST FUCKING 9, 2002 backup. And one is just plain no longer available, at least not through FTP.
I'm (almost) as mad at myself for still being with them as I am for the latest fuck-up. Procrastination is not a good thing. This time, we're outta there.
How does the saying go? Fool me once, shame on you. Fool me twice, well, gosh-darn, shame on you again...repeat ad nauseum...
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At approximately 10:30PM EST March 21 2003 Pro Hosters
experienced several drive failures on our cluster raid for the server
cluster water.4ph.com. Subsequently, all live backups were all
corrupted
due to filesystem errors and we were left with a manual backup we did a
couple of months back.
Our staff has been working around the clock to recover the
data from the original raid. Although the outcome looked bleak we
believe
we will have an answer within the next 3 hours as to whether we have
recovered the data from the first array. A second array has been put
in
the place of the first with a backup from a few months back. We will
mount
all the data if we can recover it and move the data to the new array.
Obviously there is a flaw in live real-time backup if it copies
the corruption over. Therefore we will implement tape backup archives
from now
on, on a daily basis. Pro Hosters has not guaranteed the data safety
for
any customer in the past, however we anticipate by April 1 2003 we will
be able
to guarantee the data.
We thank all of our customers for their continued patience and
support as work to resolve this matter as quickly as possible.
Obviously there is a flaw in live real-time backup if it copies
the corruption over. Therefore we will implement tape backup archives
from now
on, on a daily basis.
Learning from your mistakes is a no-no in the hosting business.
Originally posted by vendot Anyone know a good alternative to prohosters which is priced about the same for the really cheap virtual packages and allows multiple sites?
I must stress that its for mostly non-adult sites.
hit me up i'll give you an awesome deal - anyone frequenting GFY gets the hookup at Webair.com
As you are aware on 03/21/03 at approximately 10:00PM EST we
lost our primary drive RAID array and we unsure of being able to recover the
data. We then installed a NEW RAID array with a couple of month old backup
and allowed customers to upload their content to that RAID array and were
back online.
Amazingly our second RAID array was lost yesterday with
the entire backup and the new data that was uploaded. We did install
yet ANOTHER RAID array that you can now upload your content to if you
posess backups. You will need to file a ticket asking that your usernames
and domains are readded. We have recovered A LOT of data from the FIRST
RAID array that failed on 03/21/03 10:00PM EST and are continuing to recover
more. However if you have complete backups of your data filing a ticket
to readd your username / domains is probably faster than relying on the
recovered data we have.
As unfortunate as these events are, we are working around the
clock to make every possible effort to recover your data and put your sites
back online. We are also going forward going to change our policy regarding
backups which is presently we don't offer any guarantee on data to we will
provide daily tape backups.
We appreciate the OVERWHELMING customer support in this matter
and will take care of each and every customer. You may join our online support
to ask questions and/or try to get your data restored by going to:
http://prohosters.com
and clicking on support or using an IRC client and going to irc.prohosters.com
and channel #prohosters or #virtuals.
Thank you for your understanding and patience in this matter.
Amazingly our second RAID array was lost yesterday with
haha, these guys are such idiots... wonder where these guys buy their *mission critical* arrays, Wal-Mart? i'm sorry, but anyone who is still hosting w/ these ass-hats has had fair warning, its hard for me to be sympathetic. fuck you prohosters, you guys make hostilehybrid look good..
...promise her a defamation, tell her where the rain will fall..
You say the most ridiculous things instead of thinking before you type. These issues are in no way related. I really hate to go to the AID of PH but you are a biased individual without any facts whatsoever. If they lost a mission criritcal RAID and informed their customers about it and managed to recover the data which I am hearing they did, and STAY in business, then you can't compare them at all to hosthybrid. Yes Ted is a complete asshole however you can't compare apples to oranges. I don't think Ted is all that comprises PH nor do I think he's the antichrist of the internet. I wouldn't host with him but that' my opinion and it's surely not because of a virtual hosting RAID array going down. HostHybrid was obviously a scam which PH is not and therefore PH going down CANNOT make HostHybrid look good. HostHybrid are crooks. PH is just stupid for letting cat videos ever get to the internet in the first place.
MRTHUMBS,
I'd be careful with flashing your URL everywhere, I hear that Ted has been claiming DMCA on the videos since his victory in court (this was reported to me by an employee within PH) Apparently, VA STATE lost in court and Ted was exhonnerated of all charges. He apparently kept all charges quiet. Maybe he had a good attorney, maybe he had validity in his story I have no idea regardless he has beaten the system. The cats were proven to be in PERFECT HEALTHY conditions. And I'm sure even though part of his defense was that the videos weren't made by him that doesn't matter for DMCA. Let a dead horse lie.
If they lost a mission criritcal RAID and informed their customers about it and managed to recover the data which I am hearing they did, and STAY in business,
chris, i have friends that for some reason still use prohosters, the PH solution so far has to been restore backup sets that are *many* months old, this is very different than doing a normal restore from current media... sorry friend, but PH sucks, and i haev no problem saying it.
my comparison between PH and HH is that they both spout shit, *and* they both claimed their problems were due to failng Raid arrays, within days of each other... if that doesn't explain where my comparison was born, then sorry, cant help ya mang..
...promise her a defamation, tell her where the rain will fall..
The reason your friends still use PH is because they have had a good experience or they feel some type of loyality to them or that they feel the price is right. PH hosts some very big names in our business. They didn't get them by accident. Now Ted is an asshole but I hardly doubt he is trying to be like HH or trying to stir publicity by being like HH. I think they are two different animals, and I for one do not believe they are lying about the RAID failing, because it does happen. From my sources at PH (both employees and customers) they were able to recover the data from 3 days ago. However if you read their TOS it's very plain they don't guarantee this in the first place. I have friends there on dedicated plans and they never have issues except network outtages which happen. To base your entire opinion of PH on the fact that some fat fuck threw a cat and his virtual RAID went down is absurd. I am in this business to make money and whatever makes me money is what I'm going to do. Now I'll get flamed for this next comment, but I think if Ted got his shit together and stopped making a complete asshole out of himself PH could be a great hosting company, they are apparently going mainstream and not adult oriented at all. National Net is still the best in my book though.
After 1 year with PH, I switched to Webair. Mike hooked me up with a deal; just as cheap, only bigger and better... I don't need drama with my hosting.
I pay for something, I expect it delivered. We are in this business to make money, if I was getting it for free, I would have nothing to complain about.
Nobody said people don't switch Jugg but at the same time you switched after having a track record of them. You didn't base it all on one incident. Not that any of it matters, because I do not think PH will accept adult anymore, soon. My sources say that PH is getting out of adult completely. And I can show you 10 of my friends who had horror stories with Webair. They are just the hosting company of the month in my book. Jumping on an oppurtunity. There simply is no one better than National Net in my mind, but I'm sure in manys that same company is PH.
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