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Rick,
you probably do next time a contract with a more professional company. That's the reason why we do not pay any longer in advance. If somebody will sell something, he/she should send it to us and we will review it. If it's ok, we will pay if not we will send the stuff back or to the trah can.
Ok, that's a little bit different to custom orders, but if the stuff is not ok, we will reduce the amount or get something extra next time. That will usually work and if not, we never do any bizz with this producer in the future, what will hurt them a little bit more
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