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rowan · 12-09-2003, 01:30 PM

I've had problems with updating my address details also. moneytree allows you to change the info online but it looks like it is manually entered into another system - the result is that they didn't update every line, and ended up sending to my old PO box number at my new post office address. It's lucky the staff there recognised my name and put it into the correct box. Lightspeed requires you to email them if you want to change your address, so again it was entered manually. This time all they changed was the postal (zip) code (??? it was a completely new suburb and PO nox number too), so the check ended up at my old PO box. Luckily I still had a few months left on it, and checked it occasionally!

12-09-2003, 01:30 PM
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	I've had problems with updating my address details also. moneytree allows you to change the info online but it looks like it is manually entered into another system - the result is that they didn't update every line, and ended up sending to my old PO box number at my new post office address. It's lucky the staff there recognised my name and put it into the correct box. Lightspeed requires you to email them if you want to change your address, so again it was entered manually. This time all they changed was the postal (zip) code (??? it was a completely new suburb and PO nox number too), so the check ended up at my old PO box. Luckily I still had a few months left on it, and checked it occasionally!