Hosting with good support to transfer my site

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  • alexistexasass
    Confirmed User
    • Dec 2018
    • 267
    #1

    Hosting with good support to transfer my site

    Hello

    I was with 2 big names in this forum and they both are good but have this little problem where my site goes down and I ask for reasons in support and they answer the ticket 2 hours later when my site is up again and they say we don't see any problem and your site is up for us.

    Is there anyone with faster support for a big site with dedi servers?

    The only big one of this forum i havnt used is Mojohost and their site dsnt mention anything about how fast they answer tickets.
    I sent them a mail few month ago and it took 2 days to answer so i just didnt go with them. I feel like they might be faster in tickets but i'm not sure.

    P.s.: I know nothing about server tech stuff so I always go with managed ones.
    Tags: None
    • sarettah
      see you later, I'm gone
      • Oct 2002
      • 14336
      #2
      Originally posted by alexistexasass
      Hello

      I was with 2 big names in this forum and they both are good but have this little problem where my site goes down and I ask for reasons in support and they answer the ticket 2 hours later when my site is up again and they say we don't see any problem and your site is up for us.

      Is there anyone with faster support for a big site with dedi servers?

      The only big one of this forum i havnt used is Mojohost and their site dsnt mention anything about how fast they answer tickets.
      I sent them a mail few month ago and it took 2 days to answer so i just didnt go with them. I feel like they might be faster in tickets but i'm not sure.

      P.s.: I know nothing about server tech stuff so I always go with managed ones.
      Mojo has always been quick on tickets for me. You can also call their support directly.
      All cookies cleared!

        Comment

        • robwod
          Confirmed User
          • Nov 2005
          • 2540
          #3
          MOJO has different support plans, from Basic to On Demand to "Complete". When you sign up, you can choose the support option you want.

          Sometimes they get slammed, but mostly I have tickets that are answered, and usually resolved, within 15 to 30 minutes. There are exceptions, of course, depending on the complexity of the ticket. But generally speaking, they're pretty damn fast.

          Hit Natalie up and see what she can do for you.
          https://gfy.com/members/nataliemojohost/
          NSFW

            Comment

            • NoWhErE
              Too lazy to set a custom title
              • Sep 2005
              • 10583
              #4
              Seems like a no-brainer. If the other hosts aren’t doing it for you, give Mojo a try!
              skype: lordofthecameltoe

                Comment

                • zerovic
                  Confirmed User
                  • Apr 2010
                  • 1114
                  #5
                  I believe Performive can help you with this. Their support team is amazing! I can ask them if you want, they might pay me some affiliate commission as well lol
                  php, html, jquery, javascript, wordpress - contact me at contact at zerovic.com

                    Comment

                    • NatalieMojoHost
                      Confirmed User
                      • Aug 2013
                      • 1479
                      #6
                      Please reach out to me. We try to keep the non-tech staff count lean, so it may be that over a weekend your sales inquiry didn't get a quick response. Our support team is 24/7/365, staffed with senior sysadmins, and you can reach them by tickets or phone. We have a special team of sysadmins dedicated specifically to server migrations, they'll move you quickly and efficiently, with minimal downtime. I'm confident you'll be happy with our support.
                      On response times, we follow priority levels specified by customers. In case of downtime, there is an emergency button in the ticket system, which pages every sysadmin on shift and guarantees eyes on the problem within 60 seconds.

                      MojoHost.COM | natalie at mojohost dot com | Skype natalie.ac | Telegram @znatalie. Since 1999: 70 Adult Industry awards for Best Hosting Company and professional excellence.

                        Comment

                        • grzepa
                          Confirmed User
                          • Jul 2004
                          • 1264
                          #7
                          While not perfect (which host is ? ), it's the best host I ever had - MojoHost !

                          The person responding to tickets helped and fixed my wordpress site not long ago, they are great.
                          Like X-ART !!

                            Comment

                            • OneHungLo
                              So Fucking Banned
                              • May 2001
                              • 40902
                              #8
                              Try Ryan at Vacares. Great support whenever I needed it.

                                Comment

                                • Woody W.
                                  Confirmed User
                                  • Dec 2021
                                  • 630
                                  #9
                                  Check out m3server
                                  Offering Design, Web-Development, QA services since 2009
                                  Email: adulthtml[at]gmail.com | Telegram: @kate_adulthtml | Site/portfolio: adult-html.com

                                    Comment

                                    • mrmarlowe
                                      Confirmed User
                                      • Jan 2009
                                      • 459
                                      #10
                                      Originally posted by alexistexasass
                                      Hello

                                      I was with 2 big names in this forum and they both are good but have this little problem where my site goes down and I ask for reasons in support and they answer the ticket 2 hours later when my site is up again and they say we don't see any problem and your site is up for us.

                                      Is there anyone with faster support for a big site with dedi servers?

                                      The only big one of this forum i havnt used is Mojohost and their site dsnt mention anything about how fast they answer tickets.
                                      I sent them a mail few month ago and it took 2 days to answer so i just didnt go with them. I feel like they might be faster in tickets but i'm not sure.

                                      P.s.: I know nothing about server tech stuff so I always go with managed ones.
                                      Go Mojo Host. There support is the best ever and they are reasonably priced.
                                      PROMOTE DOWNBLOUSE LOVING. HIGH MEMBER RETENTION = MORE REBILLS!

                                      https://downblouselovingcash.com/

                                        Comment

                                        • amacontent
                                          STANLEY CUP CHAMPION !
                                          • Feb 2003
                                          • 13026
                                          #11
                                          Ive been with Brad and Mojo for TWO decades and no one better. He has a seperate house for his awrds too.
                                          Joe Loughlin
                                          [email protected]
                                          TEAM- joeloughlin. Telegram - AMA_JOE
                                          https://www.amaproduction.com

                                            Comment

                                            • Brad Mitchell
                                              Confirmed User
                                              • Nov 2001
                                              • 9813
                                              #12
                                              Hi,

                                              Sometimes we are slow on sales inquiries because they are not answered 24-7. On support requests, we have more than 40 employees answering those around the clock. We would love to help you! You don't have to be technical, we will demystify everything for you.

                                              Brad
                                              President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                              71 industry awards for hosting and professional excellence since 1999

                                                Comment

                                                • pornguy
                                                  Too lazy to set a custom title
                                                  • Mar 2003
                                                  • 62910
                                                  #13
                                                  I have used a number of the biggest names you see here on this board. and NONE of them are better than Vacares.
                                                  PornGuy skype me pornguy_epic

                                                  AmateurDough The Hottes Shemales online!
                                                  TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME!

                                                    Comment

                                                    • sandman!
                                                      Icq: 14420613
                                                      • Mar 2001
                                                      • 15427
                                                      #14
                                                      If you haven’t found a new host yet email me your requirements
                                                      Need WebHosting ? Email me for some great deals [email protected]

                                                        Comment

                                                        • NewbieNudes
                                                          Confirmed User
                                                          • Jan 2003
                                                          • 940
                                                          #15
                                                          Mojo support is 1000%. Can't be faulted.
                                                          | Click Here to join our unique high converting program

                                                          | Add yourself for free traffic!

                                                          ICQ: 279 738 569 | Skype: NewbieNudes | Email: affiliates at newbienudes dot com

                                                            Comment

                                                            • TheLegacy
                                                              SEO RobertWarrenSEO.com
                                                              • Apr 2003
                                                              • 18130
                                                              #16
                                                              Best bet for anything is Mojo. As said sales expect some delays since they have many inquiries - but customer support is much quicker for the clients of mine who use them
                                                              ​
                                                              RobertWarrenSEO.com​
                                                              Telegram: @TheLegacy54​

                                                                Comment

                                                                • blackmonsters
                                                                  Making PHP work
                                                                  • Nov 2002
                                                                  • 21001
                                                                  #17
                                                                  Mojo

                                                                  I worked full time for a client hosted on Mojo for 5 years and never had a day when I couldn't work because of server issues.

                                                                  Your neighbor will murder you with frogs
                                                                  Click here

                                                                    Comment

                                                                    • EdgyBuzz
                                                                      Acquisitions
                                                                      • Feb 2015
                                                                      • 108
                                                                      #18
                                                                      I can't recommend Mojo enough. Most of the acquisitions we do at Gamma have been migrated to them and their support, particularly during transfers, has been impeccable. We have accounts via mojo.com and mojo.eu and the staff for both is really fantastic.

                                                                        Comment

                                                                        • Brad Mitchell
                                                                          Confirmed User
                                                                          • Nov 2001
                                                                          • 9813
                                                                          #19
                                                                          Thanks so much everyone for sharing your MojoHost experiences. We truly appreciate your business!

                                                                          Unfortunately I do not own those two short domains above

                                                                          Brad
                                                                          President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                                                          71 industry awards for hosting and professional excellence since 1999

                                                                            Comment

                                                                            • Harmon
                                                                              ( ͡ʘ╭͜ʖ╮͡ʘ)
                                                                              • Mar 2004
                                                                              • 20012
                                                                              #20
                                                                              Originally posted by OneHungLo
                                                                              Try Ryan at Vacares. Great support whenever I needed it.
                                                                              Agreed! 👍
                                                                              [email protected]

                                                                                Comment

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