Ruth has always been on point
i start with support@paxum, they answer immediately , if i dont understand, i hit ruth or add , never an issue
only issus is for us americans pulling money out, that hurt
i tried the ach function, i thought good and bank rejected, it was a test for $ 50, when i got email saying on way, then i dod $ 350, thats in limbo, praying on way to my bank or i screwm and ruthie poo
good luck all