CCBill site owners, how do you handle this please?

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Publisher Bucks
    Confirmed User
    • Oct 2018
    • 1336
    #1

    Business CCBill site owners, how do you handle this please?

    Also, consumers must know what they paid for and for how long will they have access to the paid content, when to expect rebills.
    Regarding cancelation, you don't need to use our cancelation API, however, there must be a note that consumer need to contact our Consumer Support Department if they wish to cancel their subscription.
    We're using CCBill to process transactions, they emailed us the above saying that this information needs to be available to the consumer on our website, but didnt mention *how* we get that information from them, onto our website.

    CCBill are handling everything on our site, transaction processing, members management, refunds, cancellations, etc.

    Does anyone know how we can go about getting this information from CCBill so that a surfer can check the status of their subscription, Ive talked with support on livechat for 45 minutes and was basically told they need to email the relevant department who will get back to me 'sometime' when they are able to.

    We have a billing support page for the site, which directs the consumer to https://support.ccbill.com but apparently, at this time, that isnt enough.

    I'd like to be proactive in getting this issue resolved, any help or advice would be greatly appreciated.

    Thanks.
    Extreme Link List - v1.0
    Tags: None
    • NoWhErE
      Too lazy to set a custom title
      • Sep 2005
      • 10583
      #2
      Hmm, since this is CCBill, maybe you’ll need to fire up Dreamweaver and make a member profile page they can access. Hire a Visual Basic dev to connect CCBill’s API.

      FYI, users will probably need to link their Myspace account to ensure everything works smoothly.

      If all else fails, you can setup an MIRC bot they can ping to know how much time they have left on their membership.

      Add me on ICQ if you have further questions
      skype: lordofthecameltoe

        Comment

        • Publisher Bucks
          Confirmed User
          • Oct 2018
          • 1336
          #3
          Originally posted by NoWhErE
          Hmm, since this is CCBill, maybe you’ll need to fire up Dreamweaver and make a member profile page they can access. Hire a Visual Basic dev to connect CCBill’s API.

          FYI, users will probably need to link their Myspace account to ensure everything works smoothly.

          If all else fails, you can setup an MIRC bot they can ping to know how much time they have left on their membership.

          Add me on ICQ if you have further questions


          It honestly feels like thats where its headed.
          Extreme Link List - v1.0

            Comment

            • plsureking
              bored
              • Aug 2003
              • 4905
              #4
              a link in your footer. its not complicated.

              #
              PornCMS / low cost paysite management with hosting

                Comment

                • Publisher Bucks
                  Confirmed User
                  • Oct 2018
                  • 1336
                  #5
                  Originally posted by plsureking
                  a link in your footer. its not complicated.

                  #
                  We already have that, so, apparently, it is.
                  Extreme Link List - v1.0

                    Comment

                    • OneHungLo
                      So Fucking Banned
                      • May 2001
                      • 40902
                      #6
                      Originally posted by Publisher Bucks
                      We already have that, so, apparently, it is.
                      Do you have this inside your members area?

                        Comment

                        • AmeliaG
                          Too lazy to set a custom title
                          • Jan 2003
                          • 10664
                          #7
                          Originally posted by NoWhErE
                          Hmm, since this is CCBill, maybe you’ll need to fire up Dreamweaver and make a member profile page they can access. Hire a Visual Basic dev to connect CCBill’s API.

                          FYI, users will probably need to link their Myspace account to ensure everything works smoothly.

                          If all else fails, you can setup an MIRC bot they can ping to know how much time they have left on their membership.

                          Add me on ICQ if you have further questions


                          I really hope I do not get that CCBill email because I don't remember my MySpace password.
                          GFY Hall of Famer

                          AltStar Hall of Famer



                          Blue Blood's SpookyCash.com

                          Babe photography portfolio

                            Comment

                            • Publisher Bucks
                              Confirmed User
                              • Oct 2018
                              • 1336
                              #8
                              Originally posted by OneHungLo
                              Do you have this inside your members area?
                              We do, we link to all of the support links across the site for customer ease of use.
                              Extreme Link List - v1.0

                                Comment

                                • CurrentlySober
                                  Too lazy to wipe my ass
                                  • Aug 2002
                                  • 38944
                                  #9
                                  Just put a huge flashing cancel button at the top & bottom of each and every page in your members section.

                                  Better still, simply automatically cancel the membership of each new member the moment they first login to the members area. If your content is any good, they wont mind rejoining a month later when their login stops working...

                                  Simples


                                  👁️ 👍️ 💩

                                    Comment

                                    • Colmike9
                                      (>^_^)b
                                      • Dec 2011
                                      • 7217
                                      #10
                                      Maybe contact CCBill support and have them enable Custom Price Description on your account? Adding in text there should do what they're asking I think. Been a while...
                                      Join the BEST cam affiliate program on the internet!
                                      I've referred over $1.7mil in spending this past year, you should join in.
                                      I make a lot more money in the medical field in a lab now, fuck you guys. Don't ask me to come back, but do join Chaturbate in my sig, it still makes bank without me touching shit for years..

                                        Comment

                                        • Publisher Bucks
                                          Confirmed User
                                          • Oct 2018
                                          • 1336
                                          #11
                                          Originally posted by Colmike9
                                          Maybe contact CCBill support and have them enable Custom Price Description on your account? Adding in text there should do what they're asking I think. Been a while...
                                          When the consumer hits the CCBill join form, it clearly states the initial price, trial period and rebill amount.

                                          This is why I'm confused, everything they are asking us to do, THEY already have in place on their site, but have no way initially to allow us to display the information they're requesting us to, to the consumer

                                          Its madness.
                                          Extreme Link List - v1.0

                                            Comment

                                            • Colmike9
                                              (>^_^)b
                                              • Dec 2011
                                              • 7217
                                              #12
                                              Originally posted by Publisher Bucks
                                              When the consumer hits the CCBill join form, it clearly states the initial price, trial period and rebill amount.

                                              This is why I'm confused, everything they are asking us to do, THEY already have in place on their site, but have no way initially to allow us to display the information they're requesting us to, to the consumer

                                              Its madness.
                                              That's weird, then. I'd contact support for clarification.
                                              Join the BEST cam affiliate program on the internet!
                                              I've referred over $1.7mil in spending this past year, you should join in.
                                              I make a lot more money in the medical field in a lab now, fuck you guys. Don't ask me to come back, but do join Chaturbate in my sig, it still makes bank without me touching shit for years..

                                                Comment

                                                • Publisher Bucks
                                                  Confirmed User
                                                  • Oct 2018
                                                  • 1336
                                                  #13
                                                  So a quick update, we received an email saying that we did not have to do this, after review by the relevant department at CCBill.

                                                  Assumedly, that means they didnt have a way for us to display the information they initially required us to show on our site
                                                  Extreme Link List - v1.0

                                                    Comment

                                                    • bean-aid
                                                      So Fucking Banned
                                                      • Jun 2011
                                                      • 16493
                                                      #14
                                                      It is important for CCBill merchants to ensure your rebilling stands at close to nothing so no chance of that 1 in 1000 chargeback on any rebills. That way, chatter MIDS can enjoy a 20% chargeback ratio and CCBill can enjoy the $35 chargeback fees. Win for everyone involved!

                                                        Comment

                                                        • NoWhErE
                                                          Too lazy to set a custom title
                                                          • Sep 2005
                                                          • 10583
                                                          #15
                                                          Originally posted by Publisher Bucks
                                                          So a quick update, we received an email saying that we did not have to do this, after review by the relevant department at CCBill.

                                                          Assumedly, that means they didnt have a way for us to display the information they initially required us to show on our site
                                                          What a shocker /s
                                                          skype: lordofthecameltoe

                                                            Comment

                                                            • NatalieK
                                                              Natalie K
                                                              • Apr 2010
                                                              • 19825
                                                              #16
                                                              We find ccbill simple and easy to use, especially as we have tangible goods like dvds on our ccbill billing, as with the site membership...

                                                              glad you got it sorted
                                                              My official site / Custom vids / Make money links / First time girls
                                                              Email: [email protected] - "Converting traffic into income since 2005"

                                                                Comment

                                                                • pornguy
                                                                  Too lazy to set a custom title
                                                                  • Mar 2003
                                                                  • 62910
                                                                  #17
                                                                  Originally posted by Publisher Bucks
                                                                  So a quick update, we received an email saying that we did not have to do this, after review by the relevant department at CCBill.

                                                                  Assumedly, that means they didnt have a way for us to display the information they initially required us to show on our site
                                                                  What did you ask them to do that prompted this request from them?
                                                                  PornGuy skype me pornguy_epic

                                                                  AmateurDough The Hottes Shemales online!
                                                                  TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME!

                                                                    Comment

                                                                    • Publisher Bucks
                                                                      Confirmed User
                                                                      • Oct 2018
                                                                      • 1336
                                                                      #18
                                                                      Originally posted by pornguy
                                                                      What did you ask them to do that prompted this request from them?
                                                                      Asked them *HOW* they wanted us to pull the data from their system to display on our site publicly, I didnt think that was too weird of a questions as its what they wanted us to do initially

                                                                      I'm just happy they saw the flaw in their way of thinking and we're nearing the end of integration and AUP checks.
                                                                      Extreme Link List - v1.0

                                                                        Comment

                                                                        Previous template Next
                                                                        Working...