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ArtStudioDesign · 12-25-2021, 04:52 PM

Hi guys! Paxum is blocking my account and used my money (2K usd) for over a month!
Once I logged into my account I saw this message:
Your Account is Limited!
Your account is under review. This may take up to 5 business days to complete. You will be notified when the review is finished.
Okay, I thought, probably something temporary, because I did not violate their rules and personal account I use for many years, pay for hosting and receive payments, transfers.
In ticket #497018 they write
Following a review of your account, please note that your account functionality is temporarily limited. This means that you will not be able to make any outgoing transactions for the time-being.
We will notify you as soon as we have more information regarding your account. At this time, we are unable to provide you with any further information.

Just in case I wrote to support a question: why the account is blocked, what is the reason?

The answer to the ticket #502150, I did not get for more than 23 days, or rather the ticket was just closed.
Having at that time about 2k on my account balance I naturally wanted to be able to manage the money, and I had to pay for hosting.
But paxum support did not care, they did not respond to tickets.

I created a new ticket #505889 with a question why my money is not available to me and oh my god they answered!

Thank you for contacting support.
Kindly be advised that your account is currently being reviewed by our appropriate department. Unfortunately we do not have additional details to provide at this moment in time.
You will receive further updates regarding the account status in the shortest time possible.
We appreciate your cooperation on this matter.
James
We will notify you as soon as we have more information regarding your account. At this time, we are unable to provide you with any further information.
--------------
I think that paxum is just using funds for its own purposes and I warn all users of this payment system. At any moment your account can be blocked and funds can be misappropriated without explaining anything!
I don't recommend to use their services...

12-25-2021, 04:52 PM
ArtStudioDesign Registered User Industry Role: Join Date: Feb 2013 Posts: 18	Hi guys! Paxum is blocking my account and used my money (2K usd) for over a month! Once I logged into my account I saw this message: Your Account is Limited! Your account is under review. This may take up to 5 business days to complete. You will be notified when the review is finished. Okay, I thought, probably something temporary, because I did not violate their rules and personal account I use for many years, pay for hosting and receive payments, transfers. In ticket #497018 they write Following a review of your account, please note that your account functionality is temporarily limited. This means that you will not be able to make any outgoing transactions for the time-being. We will notify you as soon as we have more information regarding your account. At this time, we are unable to provide you with any further information. Just in case I wrote to support a question: why the account is blocked, what is the reason? The answer to the ticket #502150, I did not get for more than 23 days, or rather the ticket was just closed. Having at that time about 2k on my account balance I naturally wanted to be able to manage the money, and I had to pay for hosting. But paxum support did not care, they did not respond to tickets. I created a new ticket #505889 with a question why my money is not available to me and oh my god they answered! Thank you for contacting support. Kindly be advised that your account is currently being reviewed by our appropriate department. Unfortunately we do not have additional details to provide at this moment in time. You will receive further updates regarding the account status in the shortest time possible. We appreciate your cooperation on this matter. James We will notify you as soon as we have more information regarding your account. At this time, we are unable to provide you with any further information. -------------- I think that paxum is just using funds for its own purposes and I warn all users of this payment system. At any moment your account can be blocked and funds can be misappropriated without explaining anything! I don't recommend to use their services... __________________ Artdesignxxx Creating adult sites, tubes (design, markup, support)