Quote:
Originally Posted by GT-Omar
Absolutely right! with in the time frame!
The problem here is with time left on the contract, smaller customers have wanted to change that, and as I've stated numerous time to numerous customers. Mark that date down on your Calendar. Make a reminder, because at that point I/we can do what ever we need to, but personally my hands are tied before then.
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Amendments can be made to any agreement, at any time, so long as all parties to the contract accept those changes.
From the brief statements you have made here as a representative of TSS, the company appears to not be focused on client retention through loyalty and general satisfaction. That is unfortunate.