Quote:
Originally Posted by DukeSkywalker
I think it’s covid. Everyones support sucks lately.
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My rep keeps saying that the slowdowns are COVID related. However, I heard from one of the major submerchant-type processors today (because I'm considering alternatives to NETbilling/Merrick) that as of the first of this month (July), that the processor had switched everything (i.e. themsevles and all submerchants) from Merrick to Esquire (not sure I heard the name correctly).
Kinda makes me wonder if the real reason for the delay is that Merrick is thinking about exiting the business.