Quote:
Originally Posted by RuthB
From time to time our verification/compliance department does request additional documentation for KYC purposes. I'd be happy to check into this for you. Please feel free to pop me an email or post a ticket ID. Thanks  |
My ticket ID 951307.
I don’t like the way the support service works and the fact that my funds can be blocked at any time. Paxum has not given me my money for more than week. I want to close my account and get my money. I sent all the necessary documents. The account is more than 3 years old and all this time I followed all the rules. I sent a scan of two passports, a driver’s license, a military ID, a utility bill. If this is not enough for KYC, then I have no desire to cooperate with you. Just give back my money that you blocked, they are not yours and I will gladly stop working with you.