What does a rebilling customer of 15 months have to do before you kick him out?

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  • whatif_3
    Registered User
    • Jul 2004
    • 459

    #1

    What does a rebilling customer of 15 months have to do before you kick him out?

    Part of an icq conversation with a friend earlier, with how hard it is to get/retain a member, what does a member have to do before you kick him off your site?

    (9:43:59 AM) XXXXXX: No I just want to get him out of our network, he is way too annoying
    (9:44:21 AM) XXXXXX: His account expires in 3 days but I want to get out faster lol
    (9:46:36 AM) XXXXXX: He is very noisy, he will complain and complain and complain
    (9:47:09 AM) XXXXXX: We got 40 exclusive updates a week accross our sites
    (9:47:24 AM) XXXXXX: And he always leaves comments that we rip our customers off clients lol
    (9:48:40 AM) XXXXXX: I could have earned 10 times more if I would have added crossales 4 years ago and I am really getting pissed about such things
    (9:50:05 AM) XXXXXX: the funny shit is that he was rebilled like 15 times
    (9:52:45 AM) XXXXXX: Thats I t, I am not sure if this is so big problem Just pissed me off completely
  • nolongerexists
    Confirmed User
    • Apr 2003
    • 1096

    #2
    wait for cb lol
    work smart not hard ;)

    Comment

    • fuzebox
      making it rain
      • Oct 2003
      • 22367

      #3
      He's been a member for over a year but complains every day? Weird.

      Comment

      • seeandsee
        Check SIG!
        • Mar 2006
        • 50945

        #4
        i can smell chezze
        BUY MY SIG - 50$/Year

        Contact here

        Comment

        • whatif_3
          Registered User
          • Jul 2004
          • 459

          #5
          Originally posted by fuzebox
          He's been a member for over a year but complains every day? Weird.
          thats what i say

          Comment

          • czarina
            Webmaster Extraordinaire
            • Jul 2002
            • 10751

            #6
            dont kick him out, money is money and the economy is slow

            Comment

            • nickutis
              Confirmed User
              • Dec 2002
              • 719

              #7
              refund and blacklist him. That's what i would do, if he post stupid comments and convinces other members to think about "beeing ripped" by not getting enough updates..

              Comment

              • Dennis69
                Confirmed User
                • Feb 2003
                • 1685

                #8
                Originally posted by blindzior
                wait for cb lol

                Yep if he complains that much then chances are he will cb the 15 months and Visa will walk him through it
                HaHaHa

                Comment

                • fujiko
                  Confirmed User
                  • Jan 2008
                  • 566

                  #9
                  why dont u send him a message stating how u feel.
                  .

                  Comment

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