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EIG is where decent hosts go to die :/
Yeah, I got that email notice as well as I still have a few domains registered with them
Was weird though, according to the email "As of October 4th, 2018 Total Server Solutions has acquired the assets of Certified Hosting. TSS welcomes Certified Hosting to the TSS family!".
not a good or bad thing, just weird to announce something now that apparently occurred three months ago.
Certified has been one of my favs the past few years to rec to friends with small businesses who need a small site with a reliable host who is patient and helpful with newbies to the net. Prompt, efficient assistance with billing (always fun when one lives in nations without postal codes), tech help when needed and a cpanel, which I find is the most intuitive system for those new to running their own sites.
I used to host with them myself, but for the server I needed as my biz grew I found a better solution elsewhere that was more cost-effective. For shared though, Certified has been a top rec for me for years.
I am slightly concerned about the future of Certified as them turning to crap would affect my friends and potentially ruin a good service like so many hosts before, but I'll hope for the best. Have heard of no complaints or difficulties since the Oct 4 takeover so I'll take that as a good sign
TSS is not like EIG, I hope these changes don't prove me wrongComment
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well I have other servers at leaseweb so if ever needed I can move my sites quickly. I have been with nakedhosting since 1999 I think, before that I had put 3 DS1's into my house and had my servers there, naked is the only place I have had my main site other then my house. Hope all is well with them.Muscle/Fitness Adult Affiliate Program
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It may seem strange to many of the people in this industry, but let me ask. When was the last time we took change positively? I don't remember of one? and I've been in adult since 01/02...
If like the thread starter we would have announced today that Tss had bought NN TODAY how many would have perceived this or taken it positively? This thread is a clear indicator that our top exces, and with Tony's knowledge experience of this industry (of course) know what they are doing. Instead we've gotten to know the who's, the what's and why's of what to takes to manage enterprise companies with in this industry.
The strongest part of your post to me was "Have heard of no complaints, or difficulties since oct 4" As a host if you do your job correctly, no one should ever notice …..Comment
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can't speak for anyone but me but I like change and actively pursue it. provided it's not change for the sake of change but something that actually works (ahem microsoft)
don't know anyone successful who isn't consistently building, altering, shifting, testing strategies.
I do think a more prompt announcement would have been a wise choice, as a strategy of keeping clients in the dark to prevent hysterical fainting spells of the vapors is kinda underestimating the client base, but in the long run, not gonna get my boxers in a twist over the delay in communication.
but yeah, our hosts are important. as are hosts we rec to friends. sincere props for apparently doing it right in execution. keep it up =)Comment
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Well... All I can say is that I haven't perceived a difference since Oct. We've put in many ticket requests since then and if you asked me if they had changed I would say, what? where? when? The same people as always still answer my tickets in record timing.
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Congrats Tony and ofcourse wb Omar!! Crazyness....
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It is nice to see you around again, Omar.
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I haven't posted on awhile. This is definitely worthy.
Tony, congrats to you and your awesome team on the sale of National Net! Glad you will still be around. Omar, glad you got sucked back in brother.Comment
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Today is the day
I really hope that no one faces any trouble on this new "system"Comment
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Fingers crossed
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I get off on the wrong foot...
my login credential dont work at all
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User's are already logging in, and submitting tickets.
For those that haven't received this tutorial. Maybe this can help, if you're finding it a little tough to navigate...
https://www.youtube.com/watch?reload...EIIkirmCypJkX4Comment
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During the migration we prevented NN users from logging in which gave them a generic username / password error instead of informing them specifically why they couldn't log in. Many of you tried to reset your password's. Although your login credentials should still be valid because we were blocking their authentication, but if they did manage to reset their password. All they would have to do is follow the instructions in the email and they'll be back in.Comment
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Logged into the TSS portal (make sure you use your email, not your NN username!) and am a bit underwhelmed. NN's portal was way more robust. The server graphs were more more detailed and interactive and it also included other useful info like HDD space, backup stats, domain lists, etc. TSS's server page is essentially just the b/w graph from Cacti and nothing more.Comment
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I've been with Richard's namechip for like 15 years, damn... No complaints. But, I also heard NN was one of the best along with Brad's Mojo.Русня, идите нахуй!Comment
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Data is still pulling over and we'll open up the rest of the stats/features and DNS to everyone shortly you will in fact have more control than you've ever had. Today is just day-0 of the migration over. Your server specs, cpu, ram, disk will actually all be there and backups... they could NEVER* see backups before according to the person who designed Mynatnet.Comment
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Just gotta say gj on here Omar, back in full force...these guys are lucky to have you
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Thank you Jimmy! Good meeting you in Vegas, and Catching up at the airport! This actually means a lot coming from you. You're a pretty straight shooter. I like that! and as I said at he airport. If you ever need anything you know how to find me
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I believe with Mynatnet you could at least see that cool checkmark showing the backup was done.
I was not aware the TSS admin was still a work in progress per adding in other data and whatnot.
Do you have an ETA as to how long Mynatnet will remain active?
Oh, and please add 2FA. Mynatnet has it already.Comment
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We cant see any of our old resolved tickets who got very usefull information in them, hope they will be inside soon247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!Comment
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There will be a lot neat little new tools for you our customers to use. I don't like putting pressure on the tech team as we want them getting everything right first, but it shouldn't be long.I believe with Mynatnet you could at least see that cool checkmark showing the backup was done.
I was not aware the TSS admin was still a work in progress per adding in other data and whatnot.
Do you have an ETA as to how long Mynatnet will remain active?
Oh, and please add 2FA. Mynatnet has it already.
Yes all the historical tickets will be available as well. With everything that can go wrong in a migration, the bugs we've encountered have been minimal. Again we wanted to get he mission critical stuff out of the way first, but the historical tickets should be visible by next week.Comment
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Hmm.. Well, first ticket after the switch to TSS. Easy stuff. NN would have had it done in 5 to 15 minutes tops. We are on day 2. Blog Posts - Contextual Links - Hardlinks on 600+ Blog Network
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Can you email me? As I've stated with as many things that could have gone wrong the bugs have been minimal, and things can fall through the cracks. I have never liked using this board as a support forum, but any ticket taking this long I am not happy with either.Comment
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Dear Omar, I am trying to contact you from last few days and send multiple emails about the issue i discussed with you n Tony and in old NN support center and now its been over a week and still waiting. May be the last email i send to you ending in spam or junk so please check....
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If you make your living recycling, then sometime the dump gets full and closes
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I just wanted to take a moment to let all the National net and Certified Hosting customers that been watching this thread. I had stated that the historical records would be listed by the end of the week, well they are in there now.
Simply log into your account > Support tickets > Filter all > Archive. All your historical tickets will be all listed!Comment
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Hi Omar, thanks for fixing my issue and it was nice to talk to you today.... I really think a few months from now we will all look back and be able to say that this was all worth it..... Finger Cross!247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!Comment
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Hi Omar,
not having a smooth experience at all with move from certified to TSS. Not smooth as in nothing works and getting no reply from support...
Sending you an emailComment
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are prices going to change?Comment
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