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NTSS

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#101

02-21-2009, 11:37 AM

Originally posted by PantieZ

I was using epassporte since 2003 - without any problems.
now they need some docs to verify my account, what a joke.

they want :
* Any formal, government issued proof of address (not including ID). This can usually be obtained at your local post office, or other local government agency.
* A bank-statement
* A utility-bill (phone, electricity, water, gas, etc...)

* Government Issued Photo ID

Whats next ? Fingerprints ? Color of my wifes undies ? My DNA ?

So i decided not sending the required docs, and say goodbye.

Anyone else ?

Same here...this is my 3rd time having to do this, including when i signed up. it's a big fucking hassle!

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NTSS

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#102

02-21-2009, 11:40 AM

Originally posted by NOTR

Send them a copy of your utility bill simple as that.

This isn't something epass wants to do, it's Visa regulations. In order for epass to use the Visa network they need to abide by Visa rules.

Ok, I can understand once as a follow up to the initial signup process. But twice after that and within a year? How do you explain this?

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polish_aristocrat

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#103

02-21-2009, 12:06 PM

OK, looks like there are a few cases of people being asked to send the same docs a couple of times for no apparent reason.

Maybe Michael_O could comment further on this?

I don't use ICQ anymore.
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Juicy D. Links

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#104

02-21-2009, 12:22 PM

cockmeatttttttttttttttttt
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spacedog

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#105

02-21-2009, 12:35 PM

Does this mean I can't keep my epass with the name Gordon Fucking Gecko?
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quantum-x

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#106

02-21-2009, 02:07 PM

Yeah.. methinks someone has an account under a false name ;)

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baddog

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#107

02-21-2009, 02:52 PM

Originally posted by Yngwie

what he meant is that after your account has reached a total of $5000 with all the transactions and shit. It didn't have anything to do with having $5000 in your account at one time. My account go hit with the document thing and I know that my epass account has had way over $5000 in total transactions.

I had a lot more than $5,000 go through that account more than 5 years ago. And now they decided I should give them more of my identity? I will ePass.
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Michael O

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#108

02-21-2009, 03:08 PM

We have to follow Visa's Know Your Customer rules that is why we ask our Account Holders to send in documents based on the age of their account and the amount of money going through the account.

When you upload documents it can only be reviewed by trusted staff in our US office, no outsourced employees or someone that started working for us yesterday can review them, I am working remotely for ePassporte so even after 3+ years working for ePassporte I don't have access to the documents submitted. After documents are reviewed they are stored safely offline.

You have 30 days to submit the documents if you do not want to submit documents you can withdraw the money in those 30 days. After then you need to contact us to unblock your account to be able to withdraw the money in your account.

If you have any questions about this I will be happy to address them the best option at the moment is via email to [email protected] since ICQ is not working properly for me.

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Michael O

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#109

02-21-2009, 03:10 PM

Originally posted by PantieZ

ok if a bank statement is not private, go ahead and post yours here ?!

We will work with you to satisfy your need for privacy, you can of cause block out the transactions.

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Michael O

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#110

02-21-2009, 03:11 PM

Originally posted by dial

can I ask what you came up with?

I have no issue with a passport, but I don't have ANYTHING with my name on it...no bank account, no utilities, etc

Send me a email to [email protected]
If you live with family/spouse we will accept a bill/statement in their name if you have the same last name.

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Michael O

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#111

02-21-2009, 03:14 PM

Originally posted by SmokeyTheBear

For everyone who says "whats the big deal" or "just like a bank "

I should remind you epassporte is not a bank , you get no interest , your money is not insured and you would never have opened an account without i.d. so thus the bank would never "seize" your money.

I should also remind you , you have no idea where your id is stored , what countries nationals have access to your id, what safeguards are in place to protect your id etc etc.

Epassporte has everything needed to thieve your identity.

Remember 9/11 , all those terrorists had fake identities they stole from someone , likely by hacking or having a plant in an org just like this.

In the usa you have a reasonable expectation that when you show your id at the bank , it is an american checking the i.d. and you have legal options if they dont honour your privacy, all this goes out the window when you willingly give your id to someone who may or may not be american , who may or may not be bound by privacy laws, who may or may not be linked to a terrorist organization.

See post #108

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dial

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#112

02-21-2009, 03:17 PM

Originally posted by Michael O

Send me a email to [email protected]
If you live with family/spouse we will accept a bill/statement in their name if you have the same last name.

thanks a bunch, just emailed you

boom chicka wah wah
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After Shock Media

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#113

02-21-2009, 03:19 PM

Assuming epass now does require this from all users that also would mean that there should no longer be an issue with scammers and carders using epass to defraud sponsors now as well?

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SmokeyTheBear

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#114

02-21-2009, 03:36 PM

Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

hatisblack at yahoo.com
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Michael O

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#115

02-21-2009, 03:38 PM

Originally posted by SmokeyTheBear

Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

Documents are stored offline after they are reviewed.

After documents are reviewed they are stored safely offline.

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Blazed

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#116

02-21-2009, 03:39 PM

Originally posted by SmokeyTheBear

Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

He said they are stored offline.

☻
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Matt 26z

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#117

02-21-2009, 03:57 PM

Even a total Photoshop noob could alter the necessary docs.

This is much more ID than a US bank rquires to open a new account. Epass is in the US, but they aren't a bank.
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Niktamer

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#118

02-21-2009, 03:59 PM

This only make our money safer.

Micheal been a great support over the years and if you have nothing to hide.. i'm sure you are safe over there.

there is no reason to place lots of money there.. its not a saving account .. its a business accoutn with really low fees.
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SmokeyTheBear

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#119

02-21-2009, 05:42 PM

Originally posted by Michael O

Documents are stored offline after they are reviewed.

duh i must be blind sorry. Thanks for answering my questions and putting my mind at ease about a few issues.

hatisblack at yahoo.com
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dial

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#120

02-21-2009, 05:45 PM

Originally posted by Matt 26z

Even a total Photoshop noob could alter the necessary docs.

This is much more ID than a US bank rquires to open a new account. Epass is in the US, but they aren't a bank.

I just opened a brand new account with PNC 2 months ago

they required a state ID, passporte, utility bill and fingerprints

boom chicka wah wah
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SmokeyTheBear

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#121

02-21-2009, 05:52 PM

Originally posted by Niktamer

This only make our money safer.

.

dont just spit drivel because you like epassporte, i like epassporte 2 doesnt mean this makes the money any safer. please explain how this makes our money safer.

Originally posted by Niktamer

Micheal been a great support over the years and if you have nothing to hide.. i'm sure you are safe over there.

micheal being great support and epassporte safety have nothing to do with eachother.

When the first round of id checks went around it cost me thousands of dollars in lost time and income, that could have been avoided by simply asking for the id when they opened the account, after having the reps straight lie to me over the phone about when my account would be unfrozen.

Turns out i lost a few valuable domains that were set to autorenew because my account was frozen , not after 30 days but instantly.

So don't mind if some people dont take YOUR word for it being "safe" and would like further assurances like the facts micheal pointed out above.

hatisblack at yahoo.com
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Matt 26z

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#122

02-21-2009, 05:56 PM

Originally posted by dial

I just opened a brand new account with PNC 2 months ago

they required a state ID, passporte, utility bill and fingerprints

Are you living in the US on a visa?

Few Americans even have a passport.
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BlackCrayon

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#123

02-21-2009, 06:03 PM

They seem to want more info from americans than canadians because they only wanted gov id and copy of a credit card or something from me. I would never provide a copy of my bank statement, utility bill is just weird but kinda fucks over anyone who uses a post office box. I still have not provided anything and have stopped using epass but if i were to send these things i would black out my drivers license number and any other important numbers because there is just too much chance to get fucked over.

you don't know you're wearing a leash if you sit by the peg all day..
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czarina

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#124

02-21-2009, 06:04 PM

When epass asked me for those same docs about 7 months ago, I was very skeptical, but I talked to them, they explained their position, and I ended up providing them with the docs. There are alternatives to a bank statement, so ask them for them.
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#125

02-21-2009, 08:01 PM

Originally posted by NYRangers

Seriously,... this should be no issue if you aren't bouncing around. (and trust me, I don't want to hear stupid business"organization" stories)

I don't personally use epass but as an FYI, my Thai street address is in Thai and has NO english translation. I use BUSINESS accounts, non-us based, for my business banking - meaning my personal name is not on them, and my utility bills are in Thai as well.

I'm not breaking any laws or hiding anything but it would be impossible for me to give epass what they are asking for, should they ask.

Just saying, it's not always about someone trying to hide.
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DWB

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#126

02-21-2009, 08:04 PM

On the flip side... they should provide those same docs to you. After all THEY are going to be holding your money, so who are they?
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dial

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#127

02-21-2009, 08:20 PM

Originally posted by Matt 26z

Are you living in the US on a visa?

Few Americans even have a passport.

technically they required 2 forms of government issued ID and an official utility bill, along with my fingerprints

I just listed what I gave them

boom chicka wah wah
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NetHorse

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#128

02-21-2009, 09:13 PM

I tried sending money to someone using Epass, my bank denied it. When I called them to see what was up they said they banned the use of Epass because of too many fraud claims. Oh well.

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paymeback

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#129

02-21-2009, 09:42 PM

Originally posted by PantieZ

you guess wrong, i never used them to payout my affiliates.
I would never wire thousands of dollars to a offshore company.
I learned my lesson with GloBill - they were located in St.Kitten.
I also always took care that my account is almost empty.

lol where did i say anything about paying affiliates?

Hell i didnt even see you owned a program. I was referring to you trusting them to take the money you earnt from sponsors.

"my balace is always about a few hundred bucks ... i only used it to buy content and pay for other services to other epass owners, and get paid by sponsors."

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#130

02-21-2009, 09:57 PM

i`ve sent the docs twice and Michael helped me every time I needed something. Hit him up. I think he is the only one who can help fast and good at epass

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#131

02-22-2009, 02:06 AM

interesting thread...

paypal does the same thing and they aren't a bank or FDIC insured. Pain in the ass when they start requesting docs and BS documentation..

Epassporte has the rights to ask about their customers in regards to ID since are a financial transaction company. Good points on both sides though in regards to what can and cannot be sent and all...

If you don't have anything to hide, shouldn't be a problem. Banks in the US usually require 2 forms of ID, ss # and fingerprints so almost the same...

And if you travel a lot internationally, you have a passport as a US citizen. Had my DL stolen and had to use it for ID for a few weeks. worked like a charm.

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SeniorX

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#132

02-22-2009, 02:17 AM

Closed my ePassporte too yesterday! Their requirements are insane, they want me to print, fill, scan, and upload 12 different documents.... 2 contracts, passport, drivers licence, utility bill, front of card, back of card, bank statement, etc. I am not going to spend 2 days to get verified by an internet site... insane!

Last edited by SeniorX; 02-22-2009, 02:21 AM.
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Klen

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#133

02-22-2009, 02:43 AM

Funny i never didn't need to send anything beside copy of id.
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Jack Sparrow

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#134

02-22-2009, 06:03 AM

Originally posted by Slappin Fish

Everybody needs to send the docs when the balance exceeds $5000.

Can someone confirm this?
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Tjeezers

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#135

02-22-2009, 06:15 AM

Originally posted by mrfrisky

Can someone confirm this?

I cant confirm
It says in my option that i do not need to verify myself anymore when i reach the 5K balance.
But then again, during travel in East Europe, they limited my card to controlled affiliate status. The only thing i cant do is use a CC to load my card, or receive funds from non-business accounts. Nevertheless, the limitations never hurt me.

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NOTR

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#136

02-22-2009, 06:37 AM

It's a little harder to compare epass to a bank. When you open a bank account someone physically sees you. With epass it's all done online thus the need for additional documents. Try opening a brand new bank account by phone at a bank you never did business with, let me know the process then.
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Rui

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#137

02-22-2009, 06:59 AM

Not that i'm comparing the both, but if you think thats anal...then try to use Paypal hahah...
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Barefootsies

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#138

02-22-2009, 08:17 AM

Originally posted by SeniorX

Closed my ePassporte too yesterday! Their requirements are insane, they want me to print, fill, scan, and upload 12 different documents.... 2 contracts, passport, drivers licence, utility bill, front of card, back of card, bank statement, etc. I am not going to spend 2 days to get verified by an internet site... insane!

Yet you want them to handle your money, and be a go between for your cash transactions?

Unbelievable.

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Barefootsies

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#139

02-22-2009, 08:18 AM

Originally posted by Rui

Not that i'm comparing the both, but if you think thats anal...then try to use Paypal hahah...

Originally posted by NOTR

It's a little harder to compare epass to a bank. When you open a bank account someone physically sees you. With epass it's all done online thus the need for additional documents. Try opening a brand new bank account by phone at a bank you never did business with, let me know the process then.

Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

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adder

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#140

02-22-2009, 08:28 AM

Originally posted by PantieZ

Whats next ? Fingerprints ? Color of my wifes undies ? My DNA ?

Anyone else ?

They once asked for my cock's size!

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Rui

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#141

02-22-2009, 08:31 AM

Originally posted by Barefootsies

For the record: I love paypal (minus how they can be a bitch with currency conversions, the fees it is part of the "game"...)

Still remember those weeks back-and-forth trying to get my account sorted, faxes, international phone calls, emails you name it
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V_RocKs

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#142

02-22-2009, 10:04 AM

Standard stuff required by any bank.
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VeriSexy

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#143

02-22-2009, 10:10 AM

Nothing new, did mine last year

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Michael O

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#144

02-22-2009, 11:42 AM

Originally posted by SmokeyTheBear

duh i must be blind sorry. Thanks for answering my questions and putting my mind at ease about a few issues.

No prob Bob

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Michael O

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#145

02-22-2009, 11:45 AM

Originally posted by DirtyWhiteBoy

I don't personally use epass but as an FYI, my Thai street address is in Thai and has NO english translation. I use BUSINESS accounts, non-us based, for my business banking - meaning my personal name is not on them, and my utility bills are in Thai as well.

I'm not breaking any laws or hiding anything but it would be impossible for me to give epass what they are asking for, should they ask.

Just saying, it's not always about someone trying to hide.

Some people are in a unique situation and we are flexible and will work with the customer to get it solved. We just have rules that we have to follow. Providing a proof of address in your local language is not a problem, we have staff that reads a lot of different languages.

If anyone have questions or problems getting their documents accepted send me a email to [email protected] and I will do my best to assist you.

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Michael O

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#146

02-22-2009, 11:55 AM

Originally posted by DirtyWhiteBoy

On the flip side... they should provide those same docs to you. After all THEY are going to be holding your money, so who are they?

BTW hitting you up Monday or Tuesday about LOS

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SmokeyTheBear

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#147

02-22-2009, 11:56 AM

Originally posted by V_RocKs

Standard stuff required by any bank.

required by any bank when you DEPOSIT funds to open an account , not when you withdraw them .. just a tiny difference that means millions in tied up funds for epass to fondle

look i love epass but you dont have to agree with everything they do to still like them. Nothing is perfect, i dont expect them to be perfect. Fact is my bank doesnt have a forum for me 2 bitch about things that annoy me or i would be doing that ( or at least not one you get actual responses or assume your complaints are being heard )

With that being said epass used the same method paypal used to get popular , let people deposit money with no id, then require lots of id to take it out. You might ask wouldnt it be simpler and less complaints to just ask for the i.d. at deposit time when they open the account. Yes but then people who didnt have the requirements wouldnt open an account and their money wouldnt be in the system. dayum anyone who thinks this isn't an intentional biz move has their heads in the sand.

hatisblack at yahoo.com
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Five Years

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#148

02-22-2009, 12:25 PM

hxxp://gfy.com/showthread.php?t=884576

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JamesK

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#149

02-22-2009, 12:28 PM

This thread is fucking retarded.

First you guys whined about security, now that they've improved it you whine about them asking too much information to confirm it's you? Fucking dumbasses.

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SmokeyTheBear

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#150

02-22-2009, 03:35 PM

Originally posted by JamesK

This thread is fucking retarded.

First you guys whined about security, now that they've improved it you whine about them asking too much information to confirm it's you? Fucking dumbasses.

supposedly the id has to do with visa regs , has absolutley nothing to do with security nor really would it, maybe you should read the thread before making silly assumptions.

hatisblack at yahoo.com
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