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So some follow up here.... They called this morning to discuss installing a new system. I told them we got it fixed on Sunday and that I was "Furious" with them. I explained that they came in and charged $500 and didn't repair anything, and another company came in, fixed it, and charged me a lot less.
They are going to look into offering some kind of a refund.
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“The choice is no longer between right or left. The choice is between normal and crazy.”
- Sarah Huckabee Sanders
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