I already called them when my sites went down today... I don't feel like calling back over a small issue. Think they will respond to a support ticket?
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your sites going down seems like a big issueComment
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you mean your servers online? we shut off ours on the weekend, no sense wasting power
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Last night I sent a support ticket asking if they could upgrade their software to meet the minimum system requirements for Magento. Today I'm updating sites when they go down. I call and after about 5 minutes they come back and say "yea we planned that, they will be back up in a few". Then I call back around 11pm tonight and tell them I really need to know about magento... They tell me to send an email and they give me an address. They say I will get an answer in 1 hour. I call back just now (3 hours later) and they say they can't do it. Then he tells me someone replied to my support ticket about 45 minutes after I sent it last night. He says it was sent to my email addy they sent my invoices to. I always get my invoices, I did not get that email and I do not have a spam filter. Thats fucking amazing.
I wasn't totally surprised they wouldnt upgrade php, mysql, and install 4 extensions for me. I was surprised at how god damn long it took to get that fucking answer. The bullshit imaginary email pissed me off too.Comment
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Their support on the weekends is no different than their support during the week.
shitty and practically non-existent
24/7/365 their support is the same
unacceptable
sig too bigComment
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Good to know. Do you know any host that meets Magento's requirements? If they didn't suck that would be cool too.Comment
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I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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just 2 extensions missing:
Your server does not meet the following requirements in order to install Magento.
The following requirements failed, please contact your hosting provider in order to receive assistance with meeting the system requirements for Magento:
* You are missing the pdo extension
* You are missing the pdo_mysql extension
The following requirements were successfully met:
* You have PHP 5.2.0 (or greater)
* Safe Mode is off
* You have MySQL 4.1.20 (or greater)
* You have the curl extension
* You have the dom extension
* You have the gd extension
* You have the hash extension
* You have the iconv extension
* You have the mcrypt extension
* You have the pcre extension
* You have the simplexml extension
Could consider installing them, depending on the type of account required. Setup fees would be required.I know that Asspimple is stoopid ... As he says, it is a FACT !
But I can't figure out how he can breathe or type , at the same time ....Comment
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Another day another "where's my webair support" thread.
Yet people still keep using them ... strange.IW
Skype : blance8888
Icq : 15567120Comment
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* Supported Operating Systems:
o Linux x86, x86-64
* Supported Web Servers:
o Apache 1.3.x
o Apache 2.0.x
o Apache 2.2.x
* Supported Browsers:
o Microsoft Internet Explorer 6 and above
o Mozilla Firefox 2.0 and above
o Apple Safari 2.x
o Google Chrome
o Adobe Flash browser plug-in should be installed
* PHP Compatibility:
o 5.2.0 and above
o Required extensions:
+ PDO_MySQL
+ simplexml
+ mcrypt
+ hash
+ GD
+ DOM
+ iconv
+ SOAP (if Webservices API is to be used)
o Safe_mode off
o Memory_limit 32M or more
* MySQL:
o 4.1.20 or newer
o InnoDB storage engine
* SSL:
o If HTTPS is used to work in the admin, SSL certificate should be valid. Self-signed SSL certificates are not supported
* Server - hosting - setup:
o Ability to run scheduled jobs (crontab) with PHP 5
o Ability to override options in .htaccess filesComment
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hit me up bro, we support anything you need. im on aim, icq and skype right now @ splitjoelpE-mail marketing - Automation Scripting - IP Space
AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465Comment
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~
Doer of Things at
MetArtMoney
Where Flawless Beauty Meets Art
~The MetArt Network ~
selena.delgado9Comment
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Webair doesn't respond to support tickets during the week. Weekends are no different.Comment
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Damn look at all the vultures circling around in here lol The man ask a simple question and the vultures are begging for his killings! LOL Amazes me what other host and designers will do to try to get biz!!
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Just a heads up. Read the Magento *upgrades* forum... yeah, Magento is far from primetime unless you have a full dev team.
Don't get me wrong, it has great potential... but there are a lot of show stoppers.Sig too big!Comment
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~
Doer of Things at
MetArtMoney
Where Flawless Beauty Meets Art
~The MetArt Network ~
selena.delgado9Comment
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