CertifiedHosting lost all my sites, not even an apology

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  • cordoba
    Confirmed User
    • Feb 2010
    • 1363
    #1

    CertifiedHosting lost all my sites, not even an apology

    I hosted nearly 100 sites on Top Rated Unlimited Web Hosting - Reseller Web Hosting - Dedicated Hosting now all lost without so much of an apology from them, despite admitting that it was a recent 'data server outage' that caused it.

    As I didn't have back ups there's no way of restoring the sites. Very foolish of me not to have backups but at the same time if your webhost loses all your data they should at least offer a refund.

    Just a warning to anybody thinking of hosting with them.
    Tags: None
    • beemk
      CLICK HERE
      • Jan 2002
      • 20829
      #2
      This happened to me recently and after not being able to sleep for a full day the tech was able to restore everything minus a few pages on a site I didn't care about very much. After doing that I immediately moved my important stuff to a host with dual SSD drives and backup. Spend the extra $ to do so.

      I would at minimum pull all your index pages off google cache or use web.archive.org to get them up asap. There might be a program to do it for you which would be worth looking into.
      I host with Vacares

        Comment

        • faxxaff
          Confirmed User
          • Dec 2002
          • 2134
          #3
          Sorry, to hear about your issues. I learned the hard way myself a few times. Since then I always create redundant backups on 2 different external servers. You just can't trust cheap hosts.
          Asian Babes

            Comment

            • cordoba
              Confirmed User
              • Feb 2010
              • 1363
              #4
              Originally posted by beemk
              This happened to me recently and after not being able to sleep for a full day the tech was able to restore everything minus a few pages on a site I didn't care about very much. After doing that I immediately moved my important stuff to a host with dual SSD drives and backup. Spend the extra $ to do so.

              I would at minimum pull all your index pages off google cache or use web.archive.org to get them up asap. There might be a program to do it for you which would be worth looking into.
              Thanks, good advice - I will look into that

                Comment

                • brassmonkey
                  Pay It Forward
                  • Sep 2005
                  • 77397
                  #5
                  hosting there was a nightmare! i have been on many of the popular hosting
                  TRUMP 2026 KEKAW!!! - The Laken Riley Act Is Law!
                  DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

                    Comment

                    • 3xmedia
                      Confirmed User
                      • Apr 2004
                      • 5738
                      #6
                      CH sucks and you have been warned many times.
                      ---

                        Comment

                        • Klen
                          • Aug 2006
                          • 32235
                          #7
                          Always have your disks in RAID. I had tons of HDD failures but always recovered without dataloss thanks to RAID

                            Comment

                            • Rochard
                              Jägermeister Test Pilot
                              • Dec 2001
                              • 75733
                              #8
                              Damn that's fucked up.
                              Herschel Savage
                              Brooklyn, NY

                                Comment

                                • Kittens
                                  👏 REVOLUTIONARY 👏
                                  • Jan 2016
                                  • 1440
                                  #9
                                  Great review, I'm signing up. I'll let you know how it goes in 30 days.

                                    Comment

                                    • xXXtesy10
                                      Fakecoin Investor
                                      • Jul 2012
                                      • 7127
                                      #10
                                      they are terrible fucks
                                      WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
                                      http://gfy.com/21169705-post8.html
                                      Donny Long is Felon, Stalker, Scammer & Coward
                                      http://www.ripoffreport.com/reports/...lon-int-761244

                                        Comment

                                        • datingbanking
                                          cuckdollars.com
                                          • Sep 2014
                                          • 788
                                          #11
                                          Following their recent debacle;
                                          my hosting of wordpress sites was down for a few days, but eventually restored from their backups. Did they not offer you to restore?

                                            Comment

                                            • fris
                                              Too lazy to set a custom title
                                              • Aug 2002
                                              • 55682
                                              #12
                                              goto a good host
                                              Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

                                                Comment

                                                • directfiesta
                                                  Too lazy to set a custom title
                                                  • Oct 2002
                                                  • 30135
                                                  #13
                                                  Originally posted by KlenTelaris
                                                  Always have your disks in RAID. I had tons of HDD failures but always recovered without dataloss thanks to RAID
                                                  not sure that it was a HD failure ....

                                                  'data server outage' : a database ? or ... ?

                                                  Obviously, you need backups outside from the datacenter ( another dc by ftp , local HD, etc ) .
                                                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                  But I can't figure out how he can breathe or type , at the same time ....

                                                    Comment

                                                    • j3rkules
                                                      VIP
                                                      • Jul 2013
                                                      • 22111
                                                      #14
                                                      You should keep some backups on your own disk.

                                                        Comment

                                                        • Tjeezers
                                                          Webmaster
                                                          • Mar 2007
                                                          • 16603
                                                          #15
                                                          that does suck
                                                          sorry man

                                                          Get 43 FREE Backlinks when joining SWAG Live - Click my banner to get the links!

                                                            Comment

                                                            • brassmonkey
                                                              Pay It Forward
                                                              • Sep 2005
                                                              • 77397
                                                              #16
                                                              100 fuking sites?? that's more than fuking lunch money
                                                              TRUMP 2026 KEKAW!!! - The Laken Riley Act Is Law!
                                                              DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

                                                                Comment

                                                                • TheDynasty
                                                                  See Signature
                                                                  • Apr 2016
                                                                  • 5882
                                                                  #17
                                                                  100 sites down damn
                                                                  Try out WP-SCRIPT The Best Tube Script

                                                                    Comment

                                                                    • Miguel T
                                                                      ♦ Web Developer ♦
                                                                      • May 2005
                                                                      • 12473
                                                                      #18
                                                                      MojoHost
                                                                      Better safe than sorry!

                                                                      Full Stack Webdeveloper: HTML5/CSS3, jQuery, AJAX, ElevatedX, NATS, MechBunny, Wordpress

                                                                        Comment

                                                                        • Denny
                                                                          Too lazy to set a custom title
                                                                          • Feb 2005
                                                                          • 17395
                                                                          #19
                                                                          My network is spread over many different hosts. Had a few sites there too but moved them away earlier this month.

                                                                            Comment

                                                                            • beemk
                                                                              CLICK HERE
                                                                              • Jan 2002
                                                                              • 20829
                                                                              #20
                                                                              https://www.youtube.com/watch?v=ZbEuYqrp3FY

                                                                              Haven't tried this but worth looking into. Just saw it on another forum.
                                                                              I host with Vacares

                                                                                Comment

                                                                                • brassmonkey
                                                                                  Pay It Forward
                                                                                  • Sep 2005
                                                                                  • 77397
                                                                                  #21
                                                                                  Originally posted by Zuzana Miguel
                                                                                  MojoHost
                                                                                  Better safe than sorry!
                                                                                  do you think the pricing matches up? even close?
                                                                                  TRUMP 2026 KEKAW!!! - The Laken Riley Act Is Law!
                                                                                  DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

                                                                                    Comment

                                                                                    • SomeCreep
                                                                                      :glugglug
                                                                                      • Mar 2003
                                                                                      • 26118
                                                                                      #22
                                                                                      Use Webair.com, you'll be fine. If you care about your sites, it's worth adding automatic backups to your hosting plan.

                                                                                      Webair Hosting

                                                                                      I use and recommend Webair for hosting.

                                                                                        Comment

                                                                                        • j3rkules
                                                                                          VIP
                                                                                          • Jul 2013
                                                                                          • 22111
                                                                                          #23
                                                                                          Originally posted by brassmonkey
                                                                                          do you think the pricing matches up? even close?
                                                                                          If you need a relatively cheap and reliable host. Check out my signature. I use them for my adult stuff too.

                                                                                            Comment

                                                                                            • Ferus
                                                                                              Bye - Left to do stuff
                                                                                              • Feb 2013
                                                                                              • 4108
                                                                                              #24
                                                                                              If you do this for a living, always have a business continuity plan

                                                                                              1 - know how long you can afford to be down
                                                                                              2 - know how to recover your site on the same host
                                                                                              3 - know how to recover your sites on a different host
                                                                                              4 - practice it once in a while
                                                                                              5 - ALWAYS keep a backup "off site" - be it at home or a different host.


                                                                                              If possible, script your DNS changes, so you can point it to a different IP within hours.

                                                                                                Comment

                                                                                                • Brad Mitchell
                                                                                                  Confirmed User
                                                                                                  • Nov 2001
                                                                                                  • 9813
                                                                                                  #25
                                                                                                  Originally posted by brassmonkey
                                                                                                  do you think the pricing matches up? even close?
                                                                                                  SSD VPS Plans:

                                                                                                  https://cs.mojohost.com/cart.php?gid=23

                                                                                                  You don't know what you don't know.

                                                                                                  Brad
                                                                                                  President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                                                                                  71 industry awards for hosting and professional excellence since 1999

                                                                                                    Comment

                                                                                                    • brassmonkey
                                                                                                      Pay It Forward
                                                                                                      • Sep 2005
                                                                                                      • 77397
                                                                                                      #26
                                                                                                      Originally posted by Brad Mitchell
                                                                                                      SSD VPS Plans:

                                                                                                      https://cs.mojohost.com/cart.php?gid=23

                                                                                                      You don't know what you don't know.

                                                                                                      Brad
                                                                                                      i was not bad mouthing your company. i meant it is a premium service.
                                                                                                      https://certifiedhosting.com/unlimited-web-hosting/
                                                                                                      TRUMP 2026 KEKAW!!! - The Laken Riley Act Is Law!
                                                                                                      DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

                                                                                                        Comment

                                                                                                        • rowan
                                                                                                          Too lazy to set a custom title
                                                                                                          • Mar 2002
                                                                                                          • 17393
                                                                                                          #27
                                                                                                          Originally posted by KlenTelaris
                                                                                                          Always have your disks in RAID. I had tons of HDD failures but always recovered without dataloss thanks to RAID
                                                                                                          RAID won't save you from issues with the file system (corruption, accidentally deleted a file) and it also won't save you if something really drastic happens, like the destruction of both drives due to an electrical surge, earthquake, fire etc.

                                                                                                          1. RAID is for availability, to allow the server to continue functioning even when a drive fails. (If you have hotswap bays, you can replace the drive without having to reboot)
                                                                                                          2. Offsite backups with multiple snapshots are for when the shit REALLY hits the fan

                                                                                                            Comment

                                                                                                            • EddyTheDog
                                                                                                              Just Doing My Own Thing
                                                                                                              • Jan 2011
                                                                                                              • 25433
                                                                                                              #28
                                                                                                              Have a chat with Sly - See sig - Also if you are on WP you can easily backup to the cloud with a simple plug in...

                                                                                                              Too late now I know - That's fucked up.....

                                                                                                                Comment

                                                                                                                • Denny
                                                                                                                  Too lazy to set a custom title
                                                                                                                  • Feb 2005
                                                                                                                  • 17395
                                                                                                                  #29
                                                                                                                  Originally posted by brassmonkey
                                                                                                                  i was not bad mouthing your company. i meant it is a premium service.
                                                                                                                  https://certifiedhosting.com/unlimited-web-hosting/
                                                                                                                  Hawkhost or Hostwinds are much better

                                                                                                                    Comment

                                                                                                                    • freecartoonporn
                                                                                                                      Confirmed User
                                                                                                                      • Jan 2012
                                                                                                                      • 7683
                                                                                                                      #30
                                                                                                                      damn 100 sites., thats bad.
                                                                                                                      SSD Cloud Server, VPS Server, Simple Cloud Hosting | DigitalOcean

                                                                                                                        Comment

                                                                                                                        • cordoba
                                                                                                                          Confirmed User
                                                                                                                          • Feb 2010
                                                                                                                          • 1363
                                                                                                                          #31
                                                                                                                          Originally posted by datingbanking
                                                                                                                          Following their recent debacle;
                                                                                                                          my hosting of wordpress sites was down for a few days, but eventually restored from their backups. Did they not offer you to restore?
                                                                                                                          They offered to restore my sites from any backups that I had. On the plan I was on (shared hosting) they apparently didn't have automatic backups. I also have a Dedicated plan which is costing me $169 a month and which I'm obviously going to be moving to another host soon. I suffer a lot of downtime even on that dedicated server. Whenever I contact them to tell them the server is down they fix it then mail me back saying 'the sites seem to be resolving at our end', even though I attach a 'IsItDownForJustMe' screenshot.

                                                                                                                            Comment

                                                                                                                            • Denny
                                                                                                                              Too lazy to set a custom title
                                                                                                                              • Feb 2005
                                                                                                                              • 17395
                                                                                                                              #32
                                                                                                                              Originally posted by cordoba
                                                                                                                              They offered to restore my sites from any backups that I had. On the plan I was on (shared hosting) they apparently didn't have automatic backups. I also have a Dedicated plan which is costing me $169 a month and which I'm obviously going to be moving to another host soon. I suffer a lot of downtime even on that dedicated server. Whenever I contact them to tell them the server is down they fix it then mail me back saying 'the sites seem to be resolving at our end', even though I attach a 'IsItDownForJustMe' screenshot.
                                                                                                                              Classic, just move...

                                                                                                                                Comment

                                                                                                                                • fris
                                                                                                                                  Too lazy to set a custom title
                                                                                                                                  • Aug 2002
                                                                                                                                  • 55682
                                                                                                                                  #33
                                                                                                                                  Originally posted by Brad Mitchell
                                                                                                                                  SSD VPS Plans:

                                                                                                                                  https://cs.mojohost.com/cart.php?gid=23

                                                                                                                                  You don't know what you don't know.

                                                                                                                                  Brad
                                                                                                                                  i assume those arent managed right?
                                                                                                                                  Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

                                                                                                                                    Comment

                                                                                                                                    • Brad Mitchell
                                                                                                                                      Confirmed User
                                                                                                                                      • Nov 2001
                                                                                                                                      • 9813
                                                                                                                                      #34
                                                                                                                                      Originally posted by fris
                                                                                                                                      i assume those arent managed right?
                                                                                                                                      Those are not, but if you click the link there are management options starting at $29 and R1Soft backups starting at $10. Move assistance is free.

                                                                                                                                      Brad
                                                                                                                                      President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                                                                                                                      71 industry awards for hosting and professional excellence since 1999

                                                                                                                                        Comment

                                                                                                                                        • fris
                                                                                                                                          Too lazy to set a custom title
                                                                                                                                          • Aug 2002
                                                                                                                                          • 55682
                                                                                                                                          #35
                                                                                                                                          Originally posted by Brad Mitchell
                                                                                                                                          Those are not, but if you click the link there are management options starting at $29 and R1Soft backups starting at $10. Move assistance is free.

                                                                                                                                          Brad
                                                                                                                                          $29 is a decent price for managed.

                                                                                                                                          esp with the quality of service you guys provide, i have never hosted with you, but ive done work for people who have, and they have nothign but good things to say.
                                                                                                                                          Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

                                                                                                                                            Comment

                                                                                                                                            • Klen
                                                                                                                                              • Aug 2006
                                                                                                                                              • 32235
                                                                                                                                              #36
                                                                                                                                              Originally posted by rowan
                                                                                                                                              RAID won't save you from issues with the file system (corruption, accidentally deleted a file) and it also won't save you if something really drastic happens, like the destruction of both drives due to an electrical surge, earthquake, fire etc.

                                                                                                                                              1. RAID is for availability, to allow the server to continue functioning even when a drive fails. (If you have hotswap bays, you can replace the drive without having to reboot)
                                                                                                                                              2. Offsite backups with multiple snapshots are for when the shit REALLY hits the fan
                                                                                                                                              Yes i know, my last HDD fail did caused some data loss(but nothing critical). But all previous fails went fine. Offsite backup is best method but it can be toomuch hassle if you have a lot of data like images and videos.

                                                                                                                                                Comment

                                                                                                                                                • Emil
                                                                                                                                                  Confirmed User
                                                                                                                                                  • Feb 2007
                                                                                                                                                  • 5658
                                                                                                                                                  #37
                                                                                                                                                  I got 89 sites hosted there. This is fucking great. Luckily it's not uberimportant sites but still.

                                                                                                                                                  cordoba, you might want to login to cpanel and download your databases... However the files are not there.
                                                                                                                                                  Free 🅑🅘🅣🅒🅞🅘🅝🅢 Every Hour (Yes, really. Free ₿itCoins.)
                                                                                                                                                  (Signup with ONLY your Email and Password. You can also refer people and get even more.)

                                                                                                                                                    Comment

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