Originally Posted by Matyko

Jordan seems to be super-busy and replies rarely. He has a skype in his email sig, but I can't reach him via that.
Carol is the proper person for financial issues, she is usually taking care of things quickly.
There's Richard too [[email protected]], he handles the DMCA and copyright issues as far as I see
Last but not least: there's Anton from DigiReg, who is their DMCA partner: he is responding quickly, politely, and does the job. Too bad he can't help much besides copyright/dmca/whitelisting.