Sprint is ENTIRELY based on what area of the country you are in. The entire west coast is all good, and according to Iroc, so is midwest... and I can personally vouce for texas too.
However - if you live on the east coast (i used to) the service there totally sucks. Too many people with too few towers. At least this is true in NYC, upstate ny, all of PA. Signal loss, etc.
I still have sprint but now that im on the west coast I've only had like 1 signal drop in the past 9 months and I am on the phone a good 2000+ minutes a month (all long distance calls, he he).
Customer service used to suck big time but now the wait times seem to be very short even in the middle of the day, but you still often get angry black bitches "helping" you.
If I had to start new service I'd go with tmobile but sprint gave me a retention plan deal that is killer so I'll be with them for a long while still...
Hope that helps
