FYI: Moniker support apparently doesn't work on weekends

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  • Snake Doctor
    I'm Lenny2 Bitch
    • Mar 2001
    • 13449
    #1

    FYI: Moniker support apparently doesn't work on weekends

    I'm having DNS problems and I've had a ticket in the queue for 24 hours now that hasn't even been looked at.
    I called the 1-800 number and after listening to several minutes of recording, was asked to leave a message OR turn in a ticket.

    I talked to a rep yesterday and told them about the problem, they said to turn in a ticket. When I asked if tickets were answered around the clock, I was told yes.
    This information was apparently wrong.

    So if you ever need support from your registrar during non-business hours, they may not be the company for you.
    sig too big
    Tags: None
    • tony299
      lurker
      • Aug 2002
      • 57021
      #2
      maybe someone can contact bari for you

        Comment

        • Snake Doctor
          I'm Lenny2 Bitch
          • Mar 2001
          • 13449
          #3
          Originally posted by tony404
          maybe someone can contact bari for you
          That's the person who told me to turn in a ticket and that tickets were answered around the clock.
          sig too big

            Comment

            • stickyfingerz
              Doin fine
              • Oct 2005
              • 24984
              #4
              Originally posted by tony404
              maybe someone can contact bari for you
              Bari is offline, I thought I had her cell phone # but can't find it, plus its 10pm on a Sat night.

                Comment

                • Barefootsies
                  Choice is an Illusion
                  • Feb 2005
                  • 42635
                  #5
                  Originally posted by stickyfingerz
                  plus its 10pm on a Sat night.
                  That shouldn't matter.
                  They should have at least one shit head doing support.
                  That said, I have had hard times getting support during the week before. So this doesn't surprise me at all.

                  Should You Email Your Members?

                  Link1 | Link2 | Link3

                  Enough Said.

                  "Would you rather live like a king for a year or like a prince forever?"

                    Comment

                    • stickyfingerz
                      Doin fine
                      • Oct 2005
                      • 24984
                      #6
                      Originally posted by Barefootsies
                      That shouldn't matter.
                      They should have at least one shit head doing support.
                      That said, I have had hard times getting support during the week before. So this doesn't surprise me at all.

                      I mean for Bari its 10pm, and I think she works a normal weekly shift. I agree someone should be there, and they have always been there when I need to contact on weekends etc.

                        Comment

                        • Barefootsies
                          Choice is an Illusion
                          • Feb 2005
                          • 42635
                          #7
                          Originally posted by stickyfingerz
                          I mean for Bari its 10pm
                          Should You Email Your Members?

                          Link1 | Link2 | Link3

                          Enough Said.

                          "Would you rather live like a king for a year or like a prince forever?"

                            Comment

                            • bloggingseo
                              Confirmed User
                              • May 2007
                              • 1793
                              #8
                              They need to outsource it to the Indians!

                              Writing mainstream and adult since 2003
                              Hit me up ICQ 375089597

                                Comment

                                • Snake Doctor
                                  I'm Lenny2 Bitch
                                  • Mar 2001
                                  • 13449
                                  #9
                                  They apparently don't work on Monday mornings either, because it's past 1PM east coast time and my ticket still hasn't even been looked at.
                                  sig too big

                                    Comment

                                    • Barefootsies
                                      Choice is an Illusion
                                      • Feb 2005
                                      • 42635
                                      #10
                                      Originally posted by Snake Doctor
                                      They apparently don't work on Monday mornings either, because it's past 1PM east coast time and my ticket still hasn't even been looked at.
                                      Why doesn't this surprise me?
                                      Should You Email Your Members?

                                      Link1 | Link2 | Link3

                                      Enough Said.

                                      "Would you rather live like a king for a year or like a prince forever?"

                                        Comment

                                        • denny007
                                          Confirmed User
                                          • Nov 2005
                                          • 267
                                          #11
                                          Last ticket took 5 bumps and 3 weeks to get an answer

                                            Comment

                                            • Bro Media - BANNED FOR LIFE
                                              MOBILE PORN: IMOBILEPORN
                                              • Jan 2004
                                              • 16502
                                              #12
                                              Wow, that's kind of shitty.

                                                Comment

                                                • jrzeygirl
                                                  Confirmed User
                                                  • Jul 2004
                                                  • 819
                                                  #13
                                                  SnakeDoctor

                                                  Please hit me up so I can help get your issue resolved!
                                                  ~Bari
                                                  [email protected]
                                                  Skype: jrzeygirl

                                                    Comment

                                                    • jrzeygirl
                                                      Confirmed User
                                                      • Jul 2004
                                                      • 819
                                                      #14
                                                      and BTW... I did forget to mention that while Moniker support may not be staffed 24/7, we are staffed over the weekend. I do apologize if there has been a delay in getting your ticket resolved. Hopefully I can assist you now.

                                                      Thanks
                                                      ~Bari
                                                      [email protected]
                                                      Skype: jrzeygirl

                                                        Comment

                                                        • webair
                                                          Confirmed User
                                                          • Feb 2002
                                                          • 8531
                                                          #15
                                                          Dude take my word for it once bari is on the case shit gets fixed!

                                                          Now...stop crying and contact her =))


                                                          ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
                                                          ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~

                                                          ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                                            Comment

                                                            • DaddyHalbucks
                                                              A freakin' legend!
                                                              • Feb 2004
                                                              • 18975
                                                              #16
                                                              I've had very good luck with Moniker. Their support has been very good, in my opinion.
                                                              Boner Money

                                                                Comment

                                                                • ScottXXX
                                                                  Confirmed User
                                                                  • Oct 2007
                                                                  • 102
                                                                  #17
                                                                  bari its a pain in the ass to contact you guys. Its a been like that since about 2 years ago I think. I don't know what changed but srsly.. you guys suck in that respect.

                                                                  That said I don't stay with you guys because you have great service ( you don't ). I've stayed with you for 3 years because I trust you won't steal my domains or hold me hostage like GoDaddy.
                                                                  If you have sites with creampie gangbangs, gang bangs, or creampies please submit them to my new site:

                                                                  http://creampiegangbang.org/add.php

                                                                  http://creampiegangbang.org/

                                                                    Comment

                                                                    • imabro
                                                                      Confirmed User
                                                                      • Aug 2007
                                                                      • 871
                                                                      #18
                                                                      Originally posted by webair
                                                                      Dude take my word for it once bari is on the case shit gets fixed!

                                                                      Now...stop crying and contact her =))
                                                                      too bad she does not work weekends i guess

                                                                        Comment

                                                                        • jrzeygirl
                                                                          Confirmed User
                                                                          • Jul 2004
                                                                          • 819
                                                                          #19
                                                                          Originally posted by ScottXXX
                                                                          bari its a pain in the ass to contact you guys. Its a been like that since about 2 years ago I think. I don't know what changed but srsly.. you guys suck in that respect.

                                                                          That said I don't stay with you guys because you have great service ( you don't ). I've stayed with you for 3 years because I trust you won't steal my domains or hold me hostage like GoDaddy.
                                                                          ScottXXX

                                                                          I'm sorry you're finding it hard to contact us. We have recently up'd our staff and as I mentioned, we're now staffed 7 days a week. It's true Moniker will never steal your domains or hold them hostage like other registrars. Please feel free to contact me directly should the need arise.
                                                                          ~Bari
                                                                          [email protected]
                                                                          Skype: jrzeygirl

                                                                            Comment

                                                                            • jrzeygirl
                                                                              Confirmed User
                                                                              • Jul 2004
                                                                              • 819
                                                                              #20
                                                                              Originally posted by imabro
                                                                              too bad she does not work weekends i guess
                                                                              Actually imabro....I am always online - including weekends plus my Blackberry is never far away. If you need me, I can be found quickly.
                                                                              ~Bari
                                                                              [email protected]
                                                                              Skype: jrzeygirl

                                                                                Comment

                                                                                • Barefootsies
                                                                                  Choice is an Illusion
                                                                                  • Feb 2005
                                                                                  • 42635
                                                                                  #21
                                                                                  Originally posted by ScottXXX
                                                                                  I've stayed with you for 3 years because I trust you won't steal my domains or hold me hostage like GoDaddy.
                                                                                  Exactly.
                                                                                  Should You Email Your Members?

                                                                                  Link1 | Link2 | Link3

                                                                                  Enough Said.

                                                                                  "Would you rather live like a king for a year or like a prince forever?"

                                                                                    Comment

                                                                                    • jrzeygirl
                                                                                      Confirmed User
                                                                                      • Jul 2004
                                                                                      • 819
                                                                                      #22
                                                                                      Originally posted by Barefootsies
                                                                                      Exactly.
                                                                                      ...and that's part of the reason why Moniker is a kick a$$ registrar!

                                                                                      If anyone needs me/assistance, contact me directly.

                                                                                      Thanks

                                                                                      XO
                                                                                      ~Bari
                                                                                      [email protected]
                                                                                      Skype: jrzeygirl

                                                                                        Comment

                                                                                        • webair
                                                                                          Confirmed User
                                                                                          • Feb 2002
                                                                                          • 8531
                                                                                          #23
                                                                                          Originally posted by ScottXXX
                                                                                          bari its a pain in the ass to contact you guys. Its a been like that since about 2 years ago I think. I don't know what changed but srsly.. you guys suck in that respect.

                                                                                          That said I don't stay with you guys because you have great service ( you don't ). I've stayed with you for 3 years because I trust you won't steal my domains or hold me hostage like GoDaddy.
                                                                                          I disagree with this...and i am in competition with them! Anytime i message bari on aim or text her cell she responds IMMEDIATELY. I must give her credit for that and for getting things done when I needed.

                                                                                          Do you have her on aim? jrzeygirl88 (bari)


                                                                                          ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
                                                                                          ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~

                                                                                          ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                                                                            Comment

                                                                                            • jrzeygirl
                                                                                              Confirmed User
                                                                                              • Jul 2004
                                                                                              • 819
                                                                                              #24
                                                                                              Originally posted by webair
                                                                                              I disagree with this...and i am in competition with them! Anytime i message bari on aim or text her cell she responds IMMEDIATELY. I must give her credit for that and for getting things done when I needed.

                                                                                              Do you have her on aim? jrzeygirl88 (bari)
                                                                                              MUAH!
                                                                                              ~Bari
                                                                                              [email protected]
                                                                                              Skype: jrzeygirl

                                                                                                Comment

                                                                                                • imabro
                                                                                                  Confirmed User
                                                                                                  • Aug 2007
                                                                                                  • 871
                                                                                                  #25
                                                                                                  Originally posted by jrzeygirl
                                                                                                  Actually imabro....I am always online - including weekends plus my Blackberry is never far away. If you need me, I can be found quickly.
                                                                                                  why this thread

                                                                                                  Originally posted by webair
                                                                                                  I disagree with this...and i am in competition with them! Anytime i message bari on aim or text her cell she responds IMMEDIATELY. I must give her credit for that and for getting things done when I needed.

                                                                                                  Do you have her on aim? jrzeygirl88 (bari)
                                                                                                  her cell number public

                                                                                                    Comment

                                                                                                    • ScottXXX
                                                                                                      Confirmed User
                                                                                                      • Oct 2007
                                                                                                      • 102
                                                                                                      #26
                                                                                                      no I didn't have that info...

                                                                                                      At the time I didn't realize the actually customer support page was a thread on a forum for porn webmasters. I should have looked here first, Silly me!
                                                                                                      If you have sites with creampie gangbangs, gang bangs, or creampies please submit them to my new site:

                                                                                                      http://creampiegangbang.org/add.php

                                                                                                      http://creampiegangbang.org/

                                                                                                        Comment

                                                                                                        • Pipecrew
                                                                                                          Master of Gfy.com
                                                                                                          • Feb 2002
                                                                                                          • 14888
                                                                                                          #27
                                                                                                          Was on hold with moniker for 40 minutes friday night and eventually hung up.

                                                                                                            Comment

                                                                                                            • Snake Doctor
                                                                                                              I'm Lenny2 Bitch
                                                                                                              • Mar 2001
                                                                                                              • 13449
                                                                                                              #28
                                                                                                              FYI, the issue has been resolved (I think)

                                                                                                              At 1PM I was able to get someone on the phone and give them the ticket number and have them look at it. At that time it was just sitting in the queue and hadn't been looked at by anyone for over 2 days.

                                                                                                              Bari, I did contact you, on Friday afternoon. You told me to turn in a ticket and told me that tickets were answered around the clock.
                                                                                                              I don't see how contacting you by ICQ, AIM, Email, Blackberry, or carrier pigeon would have helped, since I already did what you told me to, and since you didn't volunteer any additional contact information or ask for any of mine to follow up.
                                                                                                              Not to mention, I received your ICQ number from my host....your information isn't posted anywhere on the support pages, there's only a phone number (which nobody answered) and a ticket system (which nobody answered)
                                                                                                              How the hell is a customer supposed to know that they have to have your personal contact information to get shit done?

                                                                                                              I had sites down for 2 days because of errors in your DNS registry and there was nobody around to help me. There's no excuse for that. Period.
                                                                                                              sig too big

                                                                                                                Comment

                                                                                                                • jrzeygirl
                                                                                                                  Confirmed User
                                                                                                                  • Jul 2004
                                                                                                                  • 819
                                                                                                                  #29
                                                                                                                  Originally posted by Snake Doctor
                                                                                                                  FYI, the issue has been resolved (I think)

                                                                                                                  At 1PM I was able to get someone on the phone and give them the ticket number and have them look at it. At that time it was just sitting in the queue and hadn't been looked at by anyone for over 2 days.

                                                                                                                  Bari, I did contact you, on Friday afternoon. You told me to turn in a ticket and told me that tickets were answered around the clock.
                                                                                                                  I don't see how contacting you by ICQ, AIM, Email, Blackberry, or carrier pigeon would have helped, since I already did what you told me to, and since you didn't volunteer any additional contact information or ask for any of mine to follow up.
                                                                                                                  Not to mention, I received your ICQ number from my host....your information isn't posted anywhere on the support pages, there's only a phone number (which nobody answered) and a ticket system (which nobody answered)
                                                                                                                  How the hell is a customer supposed to know that they have to have your personal contact information to get shit done?

                                                                                                                  I had sites down for 2 days because of errors in your DNS registry and there was nobody around to help me. There's no excuse for that. Period.
                                                                                                                  I'm sorry... I was out of town/in LA last week. If I were in the office perhaps it could have gotten resolved sooner. Again, my apologies. Hopefully your issue was taken care of. If it wasn't, I'm now back in the office. Feel free to hit me up if you need any additional assistance.
                                                                                                                  ~Bari
                                                                                                                  [email protected]
                                                                                                                  Skype: jrzeygirl

                                                                                                                    Comment

                                                                                                                    • ScottXXX
                                                                                                                      Confirmed User
                                                                                                                      • Oct 2007
                                                                                                                      • 102
                                                                                                                      #30
                                                                                                                      The real issue: Why do you have to go through back channels to get help?

                                                                                                                      One time inorder to get through I just started dialing random numbers similiar to the number on the site. I eventually reached someone and they patched me through to tech support.

                                                                                                                      Its ridiculous..
                                                                                                                      If you have sites with creampie gangbangs, gang bangs, or creampies please submit them to my new site:

                                                                                                                      http://creampiegangbang.org/add.php

                                                                                                                      http://creampiegangbang.org/

                                                                                                                        Comment

                                                                                                                        • ~Ray
                                                                                                                          visit hardlinks.org
                                                                                                                          • Jun 2003
                                                                                                                          • 18361
                                                                                                                          #31
                                                                                                                          I had a domain expire and Moniker charged me $140 to get it back.

                                                                                                                          I then moved all of my domains away from Moniker and my business is running smoothly.

                                                                                                                          The rep in this thread has lied 3 or 4 times about service, trying to make the original thread starter out to be a lazy liar. Obviously reading comprehension is not her strong point. He contacted you, did what you said and it turned out to cost him 3 days. Yes, you have tons of electronic communication equipment, but, how are customers supposed to know how to contact you? Is your info on the contact page? No. So you and Moniker Failed him. But hey, as long as you've got your Blackberry, you have an excuse for providing piss poor support.

                                                                                                                          Also, webair, you may want to try reading the thread before you throw your sig in. idiot.

                                                                                                                          Use anyone but Moniker to reg your domains and anyone but webair to host them.
                                                                                                                          Last edited by ~Ray; 10-27-2008, 01:36 PM.
                                                                                                                          Adult Backlinks for Adult Websites - Testimonials Available

                                                                                                                            Comment

                                                                                                                            • HorseShit
                                                                                                                              Too lazy to set a custom title
                                                                                                                              • Dec 2004
                                                                                                                              • 17513
                                                                                                                              #32
                                                                                                                              <3 namecheap

                                                                                                                                Comment

                                                                                                                                • Bro Media - BANNED FOR LIFE
                                                                                                                                  MOBILE PORN: IMOBILEPORN
                                                                                                                                  • Jan 2004
                                                                                                                                  • 16502
                                                                                                                                  #33
                                                                                                                                  Originally posted by jdavis
                                                                                                                                  <3 namecheap
                                                                                                                                  word, i had a problem with my namecheap, and instead of even contacting THEIR support, i came here to ask help from fellow webmasters, and my first reply was from namecheap support saying they did a test on my account and everything seemed to be working again.

                                                                                                                                  now THAT'S support.

                                                                                                                                  +1 for www.namecheap.com

                                                                                                                                    Comment

                                                                                                                                    • Manowar
                                                                                                                                      jellyfish  
                                                                                                                                      • Dec 2003
                                                                                                                                      • 71528
                                                                                                                                      #34
                                                                                                                                      Originally posted by Retox Josh
                                                                                                                                      word, i had a problem with my namecheap, and instead of even contacting THEIR support, i came here to ask help from fellow webmasters, and my first reply was from namecheap support saying they did a test on my account and everything seemed to be working again.

                                                                                                                                      now THAT'S support.

                                                                                                                                      +1 for www.namecheap.com
                                                                                                                                      namecheap post here?

                                                                                                                                        Comment

                                                                                                                                        • stickyfingerz
                                                                                                                                          Doin fine
                                                                                                                                          • Oct 2005
                                                                                                                                          • 24984
                                                                                                                                          #35
                                                                                                                                          Moniker has my loyalty for all my domains. Yes issues arise. Happens to everyone. I've never had an issue that they didn't take care of.

                                                                                                                                          www.Moniker.com

                                                                                                                                            Comment

                                                                                                                                            • Barefootsies
                                                                                                                                              Choice is an Illusion
                                                                                                                                              • Feb 2005
                                                                                                                                              • 42635
                                                                                                                                              #36
                                                                                                                                              Originally posted by AdvertisingSex
                                                                                                                                              I had a domain expire and Moniker charged me $140 to get it back.

                                                                                                                                              I then moved all of my domains away from Moniker and my business is running smoothly.

                                                                                                                                              The rep in this thread has lied 3 or 4 times about service, trying to make the original thread starter out to be a lazy liar. Obviously reading comprehension is not her strong point. He contacted you, did what you said and it turned out to cost him 3 days. Yes, you have tons of electronic communication equipment, but, how are customers supposed to know how to contact you? Is your info on the contact page? No. So you and Moniker Failed him. But hey, as long as you've got your Blackberry, you have an excuse for providing piss poor support.

                                                                                                                                              Also, webair, you may want to try reading the thread before you throw your sig in. idiot.

                                                                                                                                              Use anyone but Moniker to reg your domains and anyone but webair to host them.
                                                                                                                                              You have got'sta love da candor...
                                                                                                                                              Should You Email Your Members?

                                                                                                                                              Link1 | Link2 | Link3

                                                                                                                                              Enough Said.

                                                                                                                                              "Would you rather live like a king for a year or like a prince forever?"

                                                                                                                                                Comment

                                                                                                                                                • Barefootsies
                                                                                                                                                  Choice is an Illusion
                                                                                                                                                  • Feb 2005
                                                                                                                                                  • 42635
                                                                                                                                                  #37
                                                                                                                                                  Originally posted by Snake Doctor
                                                                                                                                                  I had sites down for 2 days because of errors in your DNS registry and there was nobody around to help me. There's no excuse for that. Period.
                                                                                                                                                  Amen BRO
                                                                                                                                                  Should You Email Your Members?

                                                                                                                                                  Link1 | Link2 | Link3

                                                                                                                                                  Enough Said.

                                                                                                                                                  "Would you rather live like a king for a year or like a prince forever?"

                                                                                                                                                    Comment

                                                                                                                                                    • d-null
                                                                                                                                                      . . .
                                                                                                                                                      • Apr 2007
                                                                                                                                                      • 13724
                                                                                                                                                      #38
                                                                                                                                                      Originally posted by AdvertisingSex
                                                                                                                                                      I had a domain expire and Moniker charged me $140 to get it back.

                                                                                                                                                      I then moved all of my domains away from Moniker and my business is running smoothly.

                                                                                                                                                      The rep in this thread has lied 3 or 4 times about service, trying to make the original thread starter out to be a lazy liar. Obviously reading comprehension is not her strong point. He contacted you, did what you said and it turned out to cost him 3 days. Yes, you have tons of electronic communication equipment, but, how are customers supposed to know how to contact you? Is your info on the contact page? No. So you and Moniker Failed him. But hey, as long as you've got your Blackberry, you have an excuse for providing piss poor support.

                                                                                                                                                      Also, webair, you may want to try reading the thread before you throw your sig in. idiot.

                                                                                                                                                      Use anyone but Moniker to reg your domains and anyone but webair to host them.

                                                                                                                                                      that's a heads up if I've ever seen one


                                                                                                                                                      but seriously, namecheap has been very solid for me and they are usually my first choice now, although I do have domains with a few and haven't personally had any problems at all with Godaddy either

                                                                                                                                                      __________________
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                                                                                                                                                        Comment

                                                                                                                                                        • Bro Media - BANNED FOR LIFE
                                                                                                                                                          MOBILE PORN: IMOBILEPORN
                                                                                                                                                          • Jan 2004
                                                                                                                                                          • 16502
                                                                                                                                                          #39
                                                                                                                                                          Originally posted by Manowar
                                                                                                                                                          namecheap post here?
                                                                                                                                                          http://www.gfy.com/showthread.php?t=...ight=namecheap

                                                                                                                                                            Comment

                                                                                                                                                            • Supz
                                                                                                                                                              Arthur Flegenheimer
                                                                                                                                                              • Jul 2006
                                                                                                                                                              • 11057
                                                                                                                                                              #40
                                                                                                                                                              you have your registrar host your DNS?

                                                                                                                                                                Comment

                                                                                                                                                                • DigitalPimp
                                                                                                                                                                  Confirmed User
                                                                                                                                                                  • Jun 2003
                                                                                                                                                                  • 512
                                                                                                                                                                  #41
                                                                                                                                                                  I notice all four of Monikers name servers appear to be in the same datacenter, don't DNS providers normally separate them geographically or do they not do that anymore? I hope they are at least on four separate boxes.

                                                                                                                                                                    Comment

                                                                                                                                                                    • Mutt
                                                                                                                                                                      Too lazy to set a custom title
                                                                                                                                                                      • Sep 2002
                                                                                                                                                                      • 34431
                                                                                                                                                                      #42
                                                                                                                                                                      Directnic
                                                                                                                                                                      I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                                                                                                                                                                        Comment

                                                                                                                                                                        • Snake Doctor
                                                                                                                                                                          I'm Lenny2 Bitch
                                                                                                                                                                          • Mar 2001
                                                                                                                                                                          • 13449
                                                                                                                                                                          #43
                                                                                                                                                                          Originally posted by supzdotcom
                                                                                                                                                                          you have your registrar host your DNS?
                                                                                                                                                                          No, I created custom nameservers and there was apparently a "sync" problem between the records that they had to resubmit.

                                                                                                                                                                          Only took a minute to fix....but there was nobody there to fix it.

                                                                                                                                                                          It's all good now, and it's too expensive and too much of a pain to move....I just hope they improve their service.
                                                                                                                                                                          sig too big

                                                                                                                                                                            Comment

                                                                                                                                                                            • lazycash
                                                                                                                                                                              Troll Patrol
                                                                                                                                                                              • Aug 2002
                                                                                                                                                                              • 15214
                                                                                                                                                                              #44
                                                                                                                                                                              Didn't think anyone was still with Moniker after their support took a complete nosedive for the worse a little over a year ago. I moved everything to namecheap and couldn't be happier. I guess its like most things, you don't realize how bad it is until you need it.
                                                                                                                                                                              "WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams..

                                                                                                                                                                              Its crazy..."

                                                                                                                                                                              VenusBlogger

                                                                                                                                                                                Comment

                                                                                                                                                                                • Wiredoctor
                                                                                                                                                                                  Confirmed User
                                                                                                                                                                                  • Dec 2001
                                                                                                                                                                                  • 1632
                                                                                                                                                                                  #45
                                                                                                                                                                                  Originally posted by lazycash
                                                                                                                                                                                  Didn't think anyone was still with Moniker after their support took a complete nosedive for the worse a little over a year ago. I moved everything to namecheap and couldn't be happier. I guess its like most things, you don't realize how bad it is until you need it.
                                                                                                                                                                                  When you go cheap you usually get cheap. If ytou use a company that onlly has reps on a board called GFY what do you expect. This guy said it took 2 days to get a simple issue fixed, and he even talked to them 2 days earlier////well that to me is time to get out before a more serious issues pops up and takes your biz down.
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                                                                                                                                                                                    • HighEnergy
                                                                                                                                                                                      So Fucking Banned
                                                                                                                                                                                      • Apr 2007
                                                                                                                                                                                      • 806
                                                                                                                                                                                      #46
                                                                                                                                                                                      This is funny. If you're a 'nickel-dime' client then you can expect 'nickel-dime' support. Move your 3 domains, really, move your 3 domains, you just clutter up a great system.
                                                                                                                                                                                      Last edited by HighEnergy; 10-27-2008, 10:48 PM.

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                                                                                                                                                                                        • Machete_
                                                                                                                                                                                          WINNING!
                                                                                                                                                                                          • Oct 2002
                                                                                                                                                                                          • 14579
                                                                                                                                                                                          #47
                                                                                                                                                                                          Originally posted by AdvertisingSex
                                                                                                                                                                                          I had a domain expire and Moniker charged me $140 to get it back.

                                                                                                                                                                                          I then moved all of my domains away from Moniker and my business is running smoothly.

                                                                                                                                                                                          The rep in this thread has lied 3 or 4 times about service, trying to make the original thread starter out to be a lazy liar. Obviously reading comprehension is not her strong point. He contacted you, did what you said and it turned out to cost him 3 days. Yes, you have tons of electronic communication equipment, but, how are customers supposed to know how to contact you? Is your info on the contact page? No. So you and Moniker Failed him. But hey, as long as you've got your Blackberry, you have an excuse for providing piss poor support.

                                                                                                                                                                                          Also, webair, you may want to try reading the thread before you throw your sig in. idiot.

                                                                                                                                                                                          Use anyone but Moniker to reg your domains and anyone but webair to host them.

                                                                                                                                                                                          Welcome to the "he is a topnotch stand up guy" circlejerk program called GFY.

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                                                                                                                                                                                            • buyandsell
                                                                                                                                                                                              Confirmed User
                                                                                                                                                                                              • May 2008
                                                                                                                                                                                              • 692
                                                                                                                                                                                              #48
                                                                                                                                                                                              moniker sucks

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                                                                                                                                                                                                • CIVMatt
                                                                                                                                                                                                  Amateur Pimpin
                                                                                                                                                                                                  • Aug 2004
                                                                                                                                                                                                  • 13075
                                                                                                                                                                                                  #49
                                                                                                                                                                                                  moniker rules
                                                                                                                                                                                                  Make easy money with Webcams

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                                                                                                                                                                                                    • Barefootsies
                                                                                                                                                                                                      Choice is an Illusion
                                                                                                                                                                                                      • Feb 2005
                                                                                                                                                                                                      • 42635
                                                                                                                                                                                                      #50
                                                                                                                                                                                                      Originally posted by ebus_dk
                                                                                                                                                                                                      Welcome to the "he is a topnotch stand up guy" circlejerk program called GFY.
                                                                                                                                                                                                      Should You Email Your Members?

                                                                                                                                                                                                      Link1 | Link2 | Link3

                                                                                                                                                                                                      Enough Said.

                                                                                                                                                                                                      "Would you rather live like a king for a year or like a prince forever?"

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