Quote:
Originally Posted by Barry-xlovecam
I have one new customer that has spent (transacted) over $4,000 in the past 2 months -- the time span for a chargeback is 0 - 90 days plus the arbitration time making the window about 120 days or 6 months from the first transaction. This is an extreme example -- a relatively rare occurrence.
More normal might be a new customer that has transacted $200 - $600 in the same chargeback window.
Money amounts don't really matter usually -- the accounting is the percentage of transactions that is the factor i.e.; 1/100 transactions = 1%
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Gotcha. But if a customer chargebacked $600 I would be 6x times as pissed. LOL But again, paysites are different.
Sounds like you have your CB shit together. VERY impressive!
