I bill flat out stole sales from me. They couldn't give me transaction numbers for rebills, even though the date on the cmi said the rebill happened. Since ibill couldn't figure out what the fuck they did wrong they just decied the rebill never happened and cancelled the guy out of the system. now the guy is writing me that he can't get in.
what does ibill say, dah, they can't do anything unless they hear from the customer. i'm like right, the customer is interested in jerking the fuck off, they aren't going to call you and there credit card and send you a statement and also send a request to reactivate his username password, he's going to call the damn credit card and charge me the fuck back.
my sales rep is a total fucking stupid broad, she reads my emails and sends back an answer that has nothing to do with the question. the c/s reps are clueless. they need transaction numbers from me in order to help me. assholes, you never posted the trans # to the system, that's why i'm calling you.
ibill is so fucking worthless. i stayed with them because i paid them my 750 and i have a whole bunch of active members that i would never ask them to switch billing companies, i'd be sure to loose them. i am not good at this database stuff and can never get my shit setup right. i tried globill because they don't have the fee and i got to the final step of setup and kept getting an error. i couldn't figure out what i was doing wrong so i never went back to it. i have mysql on my server but never used it, i can't figure out asp either. my server is windows so i can't use htaccess.
i have been unhappy with ibill for a year, ever since last august. i have to change billing companies. i have never paid someone so much and got so little. i am so mad i could spit nails. i have been fighting with them on this for almost two weeks. today they axe the guy that i know got rebilled and the guy is up my ass, i look like a cheating bitch, and ibill refuses to reactivate the guys name so he can get in.
oh we can't do that. what, contact operations, we can't do that either. help you, eventhough you are paying us over 15%, no we can't do that either.
seriously, i think they are all so stupid. These people are getting paid like they are the ones on the internet naked and fornicating. Although I never felt exploited before now. I never felt exploited before ibill started figuritivly sodomizing me, which is nothing new. That's the kind of relationship we've had from the start.
I CAN'T WAIT TO BE RID OF IBILL, THEY ARE MY BIGGEST LIABILITY.
IBILL FUCKING SUCKS
