Originally Posted by paulsmith

I received a response from Verotel and they solved my issue very quickly.

Verotel have always provided an excellent, reliable service - with one exception: it took my posting here to get my emails answered. Maybe it's just me but my emails went unanswered for 1-2-3 weeks and then, once I post here, the problem gets solved - immediately.

Again, I recommend Verotel highly but I have to offer them my constructive criticism where possible in the hopes that the great service they provide can become even greater.

Thank you Mike, et al.